Firtree House Nursing Home
Book a Visit
30 St James Road
Tunbridge Wells
Kent
TN1 2JZ
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,175.00 |
| Regulator's Rating | Good |
Meet The Manager
Jackie Cullip is Care Home Manager at Firtree House Nursing Home.
"Having started as a Care Assistant at Firtree House over 15 years ago and working my way up to Home Manager, I understand what makes the home tick. I firmly believe in involving residents and their families in every aspect of life here. This approach has ensured the large property has maintained a homely feel.
My Care Team and I work with each resident to develop a personalised care plan that caters to their specific needs and ensures that residents have choice and control over how their care is delivered.
I am particularly passionate about getting to know residents and their families and feel that understanding each resident’s background is essential in building a trusting relationship."
At Firtree House Nursing Home in Tunbridge Wells, we provide the highest standards of nursing care for up to 41 elderly residents, including trial stays, short stays, convalescent care, and long-term care. The home has strong community links and is just a short distance from the centre of Royal Tunbridge Wells.
Firtree House strives to provide a real home-from-home environment while being fully equipped to offer nursing care for various needs, including acute needs and end-of-life care. Our highly qualified nurses have undergone specialist palliative care training to deliver best-practice care and support to our residents and their families.
For more information or to book a visit to this well-reviewed care home, follow this simple link.
Situated in an attractive residential area in Royal Tunbridge Wells, Firtree House Care and Nursing Home is a beautiful property which has been fully refurbished and benefits from a purpose-built extension and conservatory.
Our care home residents are encouraged to bring important personal possessions to personalise their rooms and help make the space their own.
Our home is fully registered with the Care Quality Commission and has ISO9001/2000 and Hospitality Assured accreditation. These factors, coupled with the dedicated work of our Care Team, have earned Firtree House a deserved reputation as one of the finest care homes in Royal Tunbridge Wells.
At Firtree House, we operate an open-door visiting policy. Family and friends are always welcome; they can see their relatives and loved ones as often as they wish.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Palliative, Personal care. |
| Disability Support | Bed Bound, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We've taken the appropriate steps to ensure the safety of residents |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
|---|
| 65 |
| Our Building and Facilities |
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Indoor Facilities
Outdoor Facilities
Care Facilities
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| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
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| Activities Room, Conservatory, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| GP, Hairdressers, Lift, Physiotherapy. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access. |
| Description |
|---|
|
Room Facilities
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| About Our Rooms | |
|---|---|
| Number Of Rooms | 41 |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Unfurnished. |
| Room Facilities |
|---|
| Alarm, Private Patio. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,175.00 |
| Funding Types | |
|---|---|
| Local Authority | Kent |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Dining Locations |
 Lounge/Diner
|
|---|---|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Menu |
EXAMPLE MENU.PNG
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The preparation, nutritional value and presentation of food.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents have access to Dining Room.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
There is a weekly menu.
The best interest choices are made for residents unable to make their own choices.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
|---|
|
Our specialist group of activities coordinators at Firtree House ensures that our residents have a range of mental, physical, and social activities to participate in and enjoy. A packed schedule of games, activities, and trips means there is a social event to suit every resident's taste. Residents can enjoy a range of entertainment options, including singers and dance troupes, from the various types of visiting entertainment. The best way, though, to experience the vibrant atmosphere at this much-loved Tunbridge Wells care home is to arrange a visit. |
| Activities At Home |
|---|
| Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Dancing, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Painting, Reminiscence, Themed Events, Visiting Entertainment. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
| Our Pets |
|---|
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Cats and dogs are welcome in our centre (by arrangement), providing friendship and a special kind of therapy to our residents. |
| Can You Bring Your Pet |
|---|
| Yes |
30 St James Road
Tunbridge Wells
Kent
TN1 2JZ
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 17th January 2023 |
| Last rated | 4th March 2023 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 4th July 2013 |
| Service Provider | Caring Homes Healthcare Group Limited, CO4 9YQ |
Firtree House Nursing Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church. |
| Nearby Services |
|---|
| Church, Hospital, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Firtree House Nursing Home
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