Brockington House Care Community

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Care Type Care Home
Care Category Residential | Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,385.00
Regulator's Rating Requires Improvement
Meet The Manager

Shann Thomas is Home Director at Brockington House Care Community.

I originally qualified as both RMN and RGN and went on to join the Private Sector in 1992. I then moved to live in Africa for 17 years and ran a successful business before returning to the UK in 2014 where I joined a leading care home provider as a Home Manager. I was delighted to receive a Divisional award for Outstanding Care and Quality during my time managing a successful nursing and dementia home in Shropshire.

I am excited to join Dormy Care as know that I have the same vision to provide outstanding care to our residents in a beautiful environment and working with a team that feels more like a family.

Shann Thomas

Brockington House offers exceptional care in the finest luxury environment. Our aim is to help our ladies and gentlemen live their lives to the full, with care and support available every step of the way. Whether you have complex needs or require minimal assistance, you can feel safe in the knowledge that you have access to the very best care from truly compassionate people.


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Care Options We Can Provide
Support For Companionship, End of Life, Palliative, Personal care.
Disability Support Physical Disability.
Medication By Mouth.
Nursing Specialisms Diabetes, Heart Disease, Pain Management, Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

We have a dedicated room with screens in place to ensure safe visiting.

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
18

Our Building and Facilities

A very warm welcome to Brockington House, located in the cathedral city of Hereford. Lying on the River Wye, Hereford has some of the most breath-taking countryside views all located around the home.

Our stylish and snug lounges have assisted sofas and chairs, a decorative fireplace, cosy reading corners and social areas. The perfect place for a relaxing afternoon.

Our landscaped gardens have been carefully designed to ensure they are safe for residents to explore. There is wheelchair access throughout and raised flower beds and potting sheds to encourage keen gardeners to continue doing the things they love. On a summers day, we enjoy alfresco dining on our shady patios.

We also have a fully stocked complementary bar is perfect for pre-dinner drinks or perhaps a little night cap. A wide range of wines are available at mealtimes for all to enjoy, including your visitors!

All homes are fitted with the Tersano Lotus Pro - this means limited chemicals and environmentally friendly homes


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
1 Jul 2019

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Bar / Pub, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Cinema, Gym, Hairdressers, Library, Lift, Overnight Guest Stay.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Interactive Digital Touch Table, Reduce Plastic Use, Smart Home Remote Control.

Our Photos

Description

Brockington House has 70 fully furnished and professionally designed rooms, purpose-built to suit the needs of our residents whilst offering a homely feel. Each room has an ensuite bathroom with specialist equipment and the option for a TV, internet and phone to be installed. Many of our downstairs bedrooms have patio doors that lead out onto the beautiful landscaped gardens, with wheelchair friendly pathways and seating areas designed for the older person.


About Our Rooms
Number Of Rooms 70
Number Of Ensuite Rooms 70

Type Of Room
Double Room, Separate Sitting Room, Single Room, Studio.

Room Features
Furnished.

Room Facilities
Alarm, Catch up TV, Freeview TV, Internet Access, Sky/Cable TV, Telephone Point.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,454.00
Nursing Fees From / Price Per Week £1,385.00
Residential Dementia Fees From / Price Per Week £1,385.00
Nursing Dementia Fees From / Price Per Week £1,385.00
Respite Fees From / Price Per Week £1,485.00

Funding Types
Local Authority Herefordshire, County of
Region West Midlands
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Kosher Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Bistro Pink tick icon Café Pink tick icon Restaurant
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Bistro.


Pink tick icon Residents have access to a Restaurant


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.


Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.


Pink tick icon We grow some food and/or ingredients on site.


Pink tick icon We use locally sourced and locally grown or reared food.


Pink tick icon We use organically grown food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

Moving into Brockington House is all about enjoying the next chapter in your life. It’s a place where you can learn new hobbies, meet new friends and enjoy the luxury onsite facilities in a caring environment. We want it to feel like home, in a place where you are fully supported.

We run daily activities that are tailored to the hobbies and interests of the ladies and gentlemen that live with us. We do everything from art classes to music therapy, games evenings, book clubs, gardening clubs, themed food events and anything else our residents enjoy. We believe that running daily activities helps our residents remain active in body and mind, whilst promoting positive wellbeing.


Our Photos

Activities At Home
Animal Petting, Board Games, Card Games, Crafts, Dancing, Exercise Class, Music Entertainment, Painting, Pet Therapy, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions, Shopping.
Our Pets

Pets by arrangement.


Can You Bring Your Pet
Yes

We Welcome
Cats, Dogs, Others (subject to review).

Hafod Road
Hereford
HR1 1SQ

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 16th June 2022
Last rated 25th August 2022
Current Report

Brockington House Care Community Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Brockington House Care Community Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 25th July 2019
Service Provider Dormy Care Communities (Hereford) Limited, EC1M 5QL
Transport
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church.

Nearby Services
Hospital, Park, Pub, Restaurant, Shops.

Frequently asked questions about Brockington House Care Community

Brockington House Care Community was given an overall rating of "Requires Improvement" by the CQC in August 2022.
Brockington House Care Community provides Residential, Nursing, Dementia and Respite care.
Brockington House Care Community has 70 rooms.
Prices for Brockington House Care Community start from £1,454.00 per week.
Brockington House Care Community is owned by Dormy Care Communities.
Yes. Brockington House Care Community does offer Residential care.
Yes. Brockington House Care Community does offer Respite care.
Yes. Brockington House Care Community does provide care for people with Dementia.
Brockington House Care Community comes under Herefordshire, County of.
Brockington House Care Community accepts Local Authority clients.
Brockington House Care Community accepts NHS Continuing Healthcare clients.
Shann Thomas is the manager of Brockington House Care Community.

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