Brockington House Care Community
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Hafod Road
Hereford
HR1 1SQ
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,454.00 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Shann Thomas is Home Director at Brockington House Care Community.
I originally qualified as both RMN and RGN and went on to join the Private Sector in 1992. I then moved to live in Africa for 17 years and ran a successful business before returning to the UK in 2014 where I joined a leading care home provider as a Home Manager. I was delighted to receive a Divisional award for Outstanding Care and Quality during my time managing a successful nursing and dementia home in Shropshire.
I am excited to join Dormy Care as know that I have the same vision to provide outstanding care to our residents in a beautiful environment and working with a team that feels more like a family.
Brockington House offers exceptional care in the finest luxury environment. Our aim is to help our ladies and gentlemen live their lives to the full, with care and support available every step of the way. Whether you have complex needs or require minimal assistance, you can feel safe in the knowledge that you have access to the very best care from truly compassionate people.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, End of Life, Palliative, Personal care. |
| Disability Support | Physical Disability. |
| Medication | By Mouth. |
| Nursing Specialisms | Diabetes, Heart Disease, Pain Management, Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| Infection Control Initiatives in place | ||
|---|---|---|
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Air Filtration & Purification | We are using air filtration and/or air purification devices within our care setting. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals here. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 18 |
| Our Building and Facilities |
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A very warm welcome to Brockington House, located in the cathedral city of Hereford. Lying on the River Wye, Hereford has some of the most breath-taking countryside views all located around the home. Our stylish and snug lounges have assisted sofas and chairs, a decorative fireplace, cosy reading corners and social areas. The perfect place for a relaxing afternoon. Our landscaped gardens have been carefully designed to ensure they are safe for residents to explore. There is wheelchair access throughout and raised flower beds and potting sheds to encourage keen gardeners to continue doing the things they love. On a summers day, we enjoy alfresco dining on our shady patios. We also have a fully stocked complementary bar is perfect for pre-dinner drinks or perhaps a little night cap. A wide range of wines are available at mealtimes for all to enjoy, including your visitors! All homes are fitted with the Tersano Lotus Pro - this means limited chemicals and environmentally friendly homes |
| Is Our Home Purpose Built |
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| Yes |
| The Year Our Home Was Built |
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| 1 Jul 2019 |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Bar / Pub, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Cinema, Gym, Hairdressers, Library, Lift, Overnight Guest Stay. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Interactive Digital Touch Table, Reduce Plastic Use, Smart Home Remote Control. |
| Our Photos |
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| Description |
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Brockington House has 70 fully furnished and professionally designed rooms, purpose-built to suit the needs of our residents whilst offering a homely feel. Each room has an ensuite bathroom with specialist equipment and the option for a TV, internet and phone to be installed. Many of our downstairs bedrooms have patio doors that lead out onto the beautiful landscaped gardens, with wheelchair friendly pathways and seating areas designed for the older person. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 70 |
| Number Of Ensuite Rooms | 70 |
| Type Of Room |
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| Double Room, Separate Sitting Room, Single Room, Studio. |
| Room Features |
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| Furnished. |
| Room Facilities |
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| Alarm, Catch up TV, Freeview TV, Internet Access, Sky/Cable TV, Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,454.00 |
| Nursing Fees From / Price Per Week | £1,385.00 |
| Residential Dementia Fees From / Price Per Week | £1,385.00 |
| Nursing Dementia Fees From / Price Per Week | £1,385.00 |
| Respite Fees From / Price Per Week | £1,485.00 |
| Funding Types | |
|---|---|
| Local Authority | Herefordshire, County of |
| Region | West Midlands |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Bistro
Café
Restaurant
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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Moving into Brockington House is all about enjoying the next chapter in your life. It’s a place where you can learn new hobbies, meet new friends and enjoy the luxury onsite facilities in a caring environment. We want it to feel like home, in a place where you are fully supported. |
| Our Photos |
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| Activities At Home |
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| Animal Petting, Board Games, Card Games, Crafts, Dancing, Exercise Class, Music Entertainment, Painting, Pet Therapy, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions, Shopping. |
| Our Pets |
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Pets by arrangement. |
| Can You Bring Your Pet |
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| Yes |
| We Welcome |
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| Cats, Dogs, Others (subject to review). |
Hafod Road
Hereford
HR1 1SQ
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 16th June 2022 |
| Last rated | 25th August 2022 |
| Current Report |
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| Historic Reports |
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| Registration Date | 25th July 2019 |
| Service Provider | Dormy Care Communities (Hereford) Limited, EC1M 5QL |
Brockington House Care Community Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Anglican Church, Catholic Church. |
| Nearby Services |
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| Hospital, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Brockington House Care Community
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