Care Type | Care Home |
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Care Category | Residential | Respite |
Availability | Yes |
Weekly Prices From | £1,429.00 |
Regulator's Rating | Good |
Michelle Bryant is Manager at Whitegates Retirement Home.
I have been in care for 23 years, supporting families like yours everyday. I know that choosing a care home can feel, well, a bit scary.
That’s why, at Greensleeves Care we work to make moving into care less daunting. I’m excited to show you what Whitegates has to offer.
It all starts with our 6-week no-obligation trial, so you get to try before committing longer term. Our ‘big hearts only’ approach to care means you get skill with a smile, a nice cuppa before you even realise you want one, and a joke when you need it. We think that’s all part of good caring.
Being a charity means our focus is on people, not pockets. And with our Home for Life Commitment, you’ll never be asked to leave if your funds run out. Because that’s part of good caring too.
Whitegates Care Home in Hastings is a truly unique place to live, with a charm and character that you will not find in other care homes. The residents are clearly happy and comfortable, they enjoy their lives and appreciate the excellent care they receive.
The care home is calming and relaxing and provides such a happy and positive environment for the residents to live and their families to visit. In a part of the world that prides itself on its hospitality and friendliness Whitegates care home still stands out.
Our ethos of care and supporting our residents in a way that allows them to continue to make their own decisions and retain control of their lives really sets us apart. We believe passionately that they have done this all of their lives and it is our job to make sure that they continue to do so once they move into our home.
Care Options | We Can Provide |
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Support For | Companionship, Personal care. |
Disability Support | Physically Frail, Walking Frame. |
Medication | By Mouth, Injection, Suppository. |
Type Of Dementia | Mild Dementia. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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Our staff are trained to use measures which prevent and control infections. We are using sterilisation and/or disinfection devices within our care setting. We are testing for viral infection when symptoms present within our care setting. |
Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. | |
Infection Screening | We are using technology to screen for infections & monitor symptoms. | |
Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
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In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
Regulator: CQC | ||
Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. | |
View the provider’s latest Inspection Reports. |
Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Minimum Age |
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65 |
Our Building and Facilities |
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Whitegates Care Home is purpose built, yet retains a character and personality that is just different to other homes. The communal space is plentiful and generous and allows residents plenty of choice about how they spend their days. If they want to join in with fellow residents with the daily activities the main lounge may be the place to go, if they prefer a quiet conversation with their family and friends the library might be better |
Is Our Home Purpose Built |
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Yes |
How Many Floors We Have |
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2 |
Who Owns Our Building |
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Charity |
Communal Rooms |
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Dining Rooms, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Lift. |
Our Garden |
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Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access. |
Our Photos |
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Description |
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The bedrooms are large and comfortable with a lovely style that our residents really like. |
About Our Rooms | |
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Number Of Rooms | 24 |
Type Of Room |
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Single Room. |
Room Features |
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Furnished. |
Room Facilities |
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Freeview TV, Internet Access, Telephone Point. |
Our Photos |
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Weekly Fees Start From | Fee |
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Residential Fees From / Price Per Week | £1,429.00 |
Funding Types | |
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Local Authority | East Sussex |
Region | South East |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | Yes |
We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Styles of Food | Pureed Vegan Vegetarian |
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Activities Are So Important |
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The communal space is plentiful and generous and allows residents plenty of choice about how they spend their days. If they want to join in with fellow residents with the daily activities the main lounge may be the place to go, if they prefer a quiet conversation with their family and friends the library might be better. |
Our Photos |
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Activities At Home |
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1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Card Games, Crafts, Crosswords, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
Activities Outside Our Home |
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Local Tourist Attractions. |
Westfield Lane
Westfield
Hastings
East Sussex
TN35 4SB
Current Ratings | |
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Overall | Good |
Safe | Good |
Well Led | Good |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Last inspected | 13th May 2022 |
Last rated | 1st June 2022 |
Current Report |
Whitegates Retirement Home Care Home - Care Quality Commission (cqc.org.uk) |
Historic Reports |
Whitegates Retirement Home Care Home - Care Quality Commission (cqc.org.uk) |
Registration Date | 23rd August 2019 |
Service Provider | Greensleeves Homes Trust, EC3M 3JY |
Transport |
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Bus Stop nearby. |
Places of Worship |
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Anglican Church, Catholic Church, Methodist Church. |
Nearby Services |
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Restaurant, Shops. |
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