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Westfield Lane
Westfield
Hastings
East Sussex
TN35 4SB

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Care Type Care Home
Care Category Residential | Respite
Availability Yes
Weekly Prices From £1,429.00
Regulator's Rating Good
Meet The Manager

Michelle Bryant is Manager at Whitegates Retirement Home.

I have been in care for 23 years, supporting families like yours everyday. I know that choosing a care home can feel, well, a bit scary.

That’s why, at Greensleeves Care we work to make moving into care less daunting. I’m excited to show you what Whitegates has to offer.

It all starts with our 6-week no-obligation trial, so you get to try before committing longer term. Our ‘big hearts only’ approach to care means you get skill with a smile, a nice cuppa before you even realise you want one, and a joke when you need it. We think that’s all part of good caring.

Being a charity means our focus is on people, not pockets. And with our Home for Life Commitment, you’ll never be asked to leave if your funds run out. Because that’s part of good caring too.

Michelle Bryant

Whitegates Care Home in Hastings is a truly unique place to live, with a charm and character that you will not find in other care homes.  The residents are clearly happy and comfortable, they enjoy their lives and appreciate the excellent care they receive.

The care home is calming and relaxing and provides such a happy and positive environment for the residents to live and their families to visit.  In a part of the world that prides itself on its hospitality and friendliness Whitegates care home still stands out.

Our ethos of care and supporting our residents in a way that allows them to continue to make their own decisions and retain control of their lives really sets us apart.  We believe passionately that they have done this all of their lives and it is our job to make sure that they continue to do so once they move into our home.


Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physically Frail, Walking Frame.
Medication By Mouth, Injection, Suppository.
Type Of Dementia Mild Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Our staff are trained to use measures which prevent and control infections. We are using sterilisation and/or disinfection devices within our care setting. We are testing for viral infection when symptoms present within our care setting.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
View the provider’s latest Inspection Reports.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

Whitegates Care Home is purpose built, yet retains a character and personality that is just different to other homes. 

The communal space is plentiful and generous and allows residents plenty of choice about how they spend their days.  If they want to join in with fellow residents with the daily activities the main lounge may be the place to go, if they prefer a quiet conversation with their family and friends the library might be better


Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Charity

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Lift.

Our Garden
Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos

Description

The bedrooms are large and comfortable with a lovely style that our residents really like. 


About Our Rooms
Number Of Rooms 24

Type Of Room
Single Room.

Room Features
Furnished.

Room Facilities
Freeview TV, Internet Access, Telephone Point.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,429.00

Funding Types
Local Authority East Sussex
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Activities Are So Important

The communal space is plentiful and generous and allows residents plenty of choice about how they spend their days.  If they want to join in with fellow residents with the daily activities the main lounge may be the place to go, if they prefer a quiet conversation with their family and friends the library might be better.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Card Games, Crafts, Crosswords, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.

Westfield Lane
Westfield
Hastings
East Sussex
TN35 4SB

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 13th May 2022
Last rated 1st June 2022
Current Report

Whitegates Retirement Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Whitegates Retirement Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 23rd August 2019
Service Provider Greensleeves Homes Trust, EC3M 3JY
Transport
Bus Stop nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Restaurant, Shops.

Frequently asked questions about Whitegates Retirement Home

Whitegates Retirement Home was given an overall rating of "Good" by the CQC in June 2022.
Whitegates Retirement Home provides Residential and Respite care.
Whitegates Retirement Home has 24 rooms.
Prices for Whitegates Retirement Home start from £1,429.00 per week.
Whitegates Retirement Home is owned by Greensleeves Care.
Yes. Whitegates Retirement Home does offer Residential care.
Yes. Whitegates Retirement Home does offer Respite care.
No. Whitegates Retirement Home does not provide care for people with Dementia.
Whitegates Retirement Home comes under East Sussex.
Whitegates Retirement Home accepts Local Authority clients.
Whitegates Retirement Home does not accept NHS Continuing Healthcare clients.
Michelle Bryant is the manager of Whitegates Retirement Home.

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