Hazel End Care Home
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St Michaels Hurst
Kitchener Road
Bishop's Stortford
Essex
CM23 1EN
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,667.00 |
| Regulator's Rating | Good |
Meet The Manager
Claire Sparks is Home Manager at Hazel End Care Home.
I'm Claire and I'm proud to manager Hazel End. I'm passionate about providing quality care for older people and enjoy getting to know my residents.
Myself and my team are here to help and are ready to provide you with a warm welcome.
Hazel End in Bishop's Stortford is a trusted provider of residential care for up to 66 older people and individuals living with dementia. Set close to local transport links and in its own lovely gardens, Hazel End care home is close to local services and amenities. Our inclusive fees provide peace of mind.
Our care home’s well trained and helpful team provide 24-hour care and support to help you maintain your chosen lifestyle, adapting as your needs change. At Hazel End, activities play an important role and we aim to enhance our residents’ quality of life by providing a varied range of social activities. We pride ourselves on the quality of our catering, with our Chef Manager preparing meals daily from fresh, seasonal ingredients.
Hazel End is operated by Anchor who is England's largest provider of housing and care on a not-for-profit basis.
Come and visit us at any time. We’re here to help and look forward to giving you a warm welcome.
About our care homes
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Personal care, Support for Couples. |
| Disability Support | Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We follow prevailing government guidance in respect of infection control. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
|---|---|---|---|---|---|
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
|---|
| 65 |
| LGBTQ Welcome |
|---|
| Yes |
| Our Building and Facilities |
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Hazel End care home is a modern and purpose-built home offering 24 hour residential and dementia care in lovely surroundings.
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| Is Our Home Purpose Built |
|---|
| Yes |
| The Year Our Home Was Built |
|---|
| 1 Jan 2019 |
| How Many Floors We Have |
|---|
| 3 |
| Who Owns Our Building |
|---|
| Voluntary / Not for Profit |
| Communal Rooms |
|---|
| Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Cinema, Coffee Shop, GP, Hairdressers, Lift. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Seating, Sensory Garden. |
| Our Photos |
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| Description |
|---|
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The home has 66 spacious bedrooms with ensuite facilities allowing us to deliver person-centred care in a dignified manner, while still promoting independence as far as possible. Each room has fitted furniture, flat screen Smart TV, telephone point and mini fridge. There are garden facing rooms available with private patio door access to the landscaped sensory gardens. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 66 |
| Number Of Ensuite Rooms | 66 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Garden View, Unfurnished. |
| Room Facilities |
|---|
| Freeview TV, Fridge, Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,667.00 |
| Residential Dementia Fees From / Price Per Week | £1,667.00 |
| Respite Fees From / Price Per Week | £1,767.00 |
| Funding Types | |
|---|---|
| Local Authority | Hertfordshire |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegan
Vegetarian
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|---|---|
| Our Photos |
| Activities Are So Important |
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Well-being means experiencing an overall feeling of happiness and satisfaction with life. It is achieved by being able to do all the things that please you. At Hazel End Care Home we aim to enhance well-being by discussing and arranging a personal activity plan with every resident that will help them to stay physically active and mentally stimulated. We also encourage every resident to stay connected with their loved ones and their social activities outside the home, as well as to make new friends within it. We have a packed activities calendar that is sure to suit all tastes and abilities. It's important to us that our residents maintain their health as well as their sense of fun. Trips, outings and activities are arranged regularly at Hazel End Care Home. We enjoy keeping our residents busy, so there's always something interesting going on such as theatre trips, shopping excursions and day trips to interesting places. |
| Our Photos |
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| Activities At Home |
|---|
| Birthday Celebrations, Board Games, Excursions, Themed Events, Visiting Entertainment. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions, Shopping, Theatre. |
St Michaels Hurst
Kitchener Road
Bishop's Stortford
Essex
CM23 1EN
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last rated | 9th November 2022 |
| Current Report |
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| Historic Reports |
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| Registration Date | 3rd November 2022 |
| Service Provider | Anchor Hanover Group, WC1E 7HJ |
Hazel End Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park on-site. |
| Places of Worship |
|---|
| Anglican Church. |
| Nearby Services |
|---|
| Restaurant. |
Frequently asked questions about Hazel End Care Home
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