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St Michaels Hurst
Kitchener Road
Bishop's Stortford
Essex
CM23 1EN

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,667.00
Regulator's Rating Good
Meet The Manager

Claire Sparks is Home Manager at Hazel End Care Home.

I'm Claire and I'm proud to manager Hazel End. I'm passionate about providing quality care for older people and enjoy getting to know my residents. 

Myself and my team are here to help and are ready to provide you with a warm welcome. 

Hazel End in Bishop's Stortford is a trusted provider of residential care for up to 66 older people and individuals living with dementia. Set close to local transport links and in its own lovely gardens, Hazel End care home is close to local services and amenities. Our inclusive fees provide peace of mind. 

Our care home’s well trained and helpful team provide 24-hour care and support to help you maintain your chosen lifestyle, adapting as your needs change. At Hazel End, activities play an important role and we aim to enhance our residents’ quality of life by providing a varied range of social activities. We pride ourselves on the quality of our catering, with our Chef Manager preparing meals daily from fresh, seasonal ingredients. 

Hazel End is operated by Anchor who is England's largest provider of housing and care on a not-for-profit basis. 

Come and visit us at any time. We’re here to help and look forward to giving you a warm welcome.


About our care homes
Play icon
Care Options We Can Provide
Support For Companionship, Convalescence, Personal care, Support for Couples.
Disability Support Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We follow prevailing government guidance in respect of infection control. 

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Policies The provider assured the regulator that its infection prevention and control policy was up to date.
View the provider’s latest Inspection Reports.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

LGBTQ Welcome
Yes
Our Building and Facilities

Hazel End care home is a modern and purpose-built home offering 24 hour residential and dementia care in lovely surroundings.


Located in Bishop’s Stortford, Hazel End has all the finishing touches you would expect from a warm and welcoming home, with luxurious social spaces, attractive décor and secure gardens. All 66 bedrooms are en-suite, allowing us to deliver person-centred care in a dignified manner, while still promoting independence as far as possible.

All of our care home buildings have been thoughtfully designed to support residents living with dementia. Our homes also include a number of features designed to stimulate and prompt the attention and interaction of residents living with dementia.

Facilities at our home include:

  • Full electronic care plan tailored to your health, personal and care needs
  • 66 spacious bedrooms with en-suite facilities
  • Fitted furniture, flat screen Smart TV, telephone point and mini fridge in every bedroom
  • Garden-facing bedrooms are also available 
  • Complimentary Wi-Fi throughout the home
  • Disabled access and lift service
  • Car parking for residents and visitors

Is Our Home Purpose Built
Yes

The Year Our Home Was Built
1 Jan 2019

How Many Floors We Have
3

Who Owns Our Building
Voluntary / Not for Profit

Communal Rooms
Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Cinema, Coffee Shop, GP, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Seating, Sensory Garden.

Our Photos

Description

The home has 66 spacious bedrooms with ensuite facilities allowing us to deliver person-centred care in a dignified manner, while still promoting independence as far as possible.

Each room has fitted furniture, flat screen Smart TV, telephone point and mini fridge. There are garden facing rooms available with private patio door access to the landscaped sensory gardens.

There are also spacious bathrooms with assisted baths. Complimentary Wi-Fi is available throughout the home.


About Our Rooms
Number Of Rooms 66
Number Of Ensuite Rooms 66
We offer these types of ensuite rooms: Wet Rooms.

Type Of Room
Single Room.

Room Features
Furnished, Garden View, Unfurnished.

Room Facilities
Freeview TV, Fridge, Telephone Point.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,667.00
Residential Dementia Fees From / Price Per Week £1,667.00
Respite Fees From / Price Per Week £1,767.00

Funding Types
Local Authority Hertfordshire
Region East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Our Photos
Activities Are So Important

Well-being means experiencing an overall feeling of happiness and satisfaction with life. It is achieved by being able to do all the things that please you.

At Hazel End Care Home we aim to enhance well-being by discussing and arranging a personal activity plan with every resident that will help them to stay physically active and mentally stimulated. We also encourage every resident to stay connected with their loved ones and their social activities outside the home, as well as to make new friends within it.

We have a packed activities calendar that is sure to suit all tastes and abilities. It's important to us that our residents maintain their health as well as their sense of fun. Trips, outings and activities are arranged regularly at Hazel End Care Home. We enjoy keeping our residents busy, so there's always something interesting going on such as theatre trips, shopping excursions and day trips to interesting places.


Our Photos

Activities At Home
Birthday Celebrations, Board Games, Excursions, Themed Events, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions, Shopping, Theatre.

St Michaels Hurst
Kitchener Road
Bishop's Stortford
Essex
CM23 1EN

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last rated 9th November 2022
Current Report

Hazel End Care Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Hazel End Care Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 3rd November 2022
Service Provider Anchor Hanover Group, WC1E 7HJ
Transport
Bus Stop nearby, Car Park on-site.

Places of Worship
Anglican Church.

Nearby Services
Restaurant.

Frequently asked questions about Hazel End Care Home

Hazel End Care Home was given an overall rating of "Good" by the CQC in November 2022.
Hazel End Care Home provides Residential, Dementia and Respite care.
Hazel End Care Home has 66 rooms.
Prices for Hazel End Care Home start from £1,667.00 per week.
Hazel End Care Home is owned by Anchor.
Yes. Hazel End Care Home does offer Residential care.
Yes. Hazel End Care Home does offer Respite care.
Yes. Hazel End Care Home does provide care for people with Dementia.
Hazel End Care Home comes under Hertfordshire.
Hazel End Care Home accepts Local Authority clients.
Hazel End Care Home does not accept NHS Continuing Healthcare clients.
Claire Sparks is the manager of Hazel End Care Home.

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