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Recreation Road
Bromsgrove
Worcestershire
B61 8DT

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Care Type Care Home
Care Category Residential | Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,440.00
Regulator's Rating Good
Meet The Manager

Tina Lilley is Home Manager at Chandler Court.

Care UK has an excellent reputation nationwide. Their values of caring, passionate and teamwork are particularly important to me.

As a Home Manager, I believe it’s important to be positive, approachable, knowledgeable and passionate about exceptional care. I lead by positive example and do my best to ensure residents in our care are safe and happy every day.

I love the unpredictability of this role – no two days are ever the same. Interacting with the team and lovely residents and seeing them enjoy themselves makes me feel privileged to work at Chandler Court.

I’m proud to make a positive difference to people’s lives. Managing a care home comes with many challenges, but the reward of knowing you have played a part in achieving a better quality of life for people is priceless.

Tina Lilley

Chandler Court is a purpose-built care home providing a full range of quality, person-centred care for older people. Care services range from residential and nursing care to dementia and compassionate end of life care.

Everything about the home is designed to enable residents to enjoy the very best lifestyle. The home has a café, hair salon and cinema, and a wide range of tailored group and one-to-one activities are planned each week. Residents are supported to continue visiting friends and clubs in the community.

Each bedroom at Chandler Court has its own en-suite wet room, TV and 24-hour nurse call system. The chef-led catering team prides itself on creating delicious dishes tailored to residents’ tastes.


Meaningful lifestyles at Chandler Court
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Living well with dementia at Chandler Court
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The food is exceptional at Chandler Court
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Care Options We Can Provide
Support For Companionship, End of Life, High Dependency, Independent Living, Palliative, Personal care, Rehabilitation, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Aids, Alcohol and Drugs misuse, Bariatric care, Cancer, Cerebral Palsy, Chronic Traumatic Encephalopathy (CTE), Creutzfeldt-Jakob Disease, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Normal Pressure Hydrocephalus, Pain Management, Parkinson's Disease, Posterior Cortical Atrophy, Prader Willi Syndrome, Schizophrenia, Stroke, Traumatic Brain Injury, Ulcerative Colitis.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia (EMI).
Dementia Behaviour Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

All Care UK homes now have purpose-built internal or external visiting suites available which enable visits to take place from behind a sealed glass panel, using a sound system to assist with communication. Where Government guidance and local health teams allow, these suites make it possible to continue visiting even when we have a case of Covid-19 in the home.

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Our care home provides a telephone in some of our residents’ rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Our Building and Facilities

Chandler Court is a brand new, purpose-built care home providing a full range of quality, personalised care for older people. Care services range from respite and residential care, to palliative and specialist dementia care.

Everything about the home is designed to enable residents to enjoy the very best lifestyle. The home has a café, hair salon and cinema, and a wide range of tailored group and one-to-one activities are planned each week. Entertainment and outings are organised regularly too. Residents are supported to keep busy with routine tasks around the home, and to continue visiting friends and clubs in the community to help them stay active and independent.


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
1 Jan 2018

How Many Floors We Have
4

Who Owns Our Building
Private

Communal Rooms
Activities Room, Bar / Pub, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropodist, Cinema, Coffee Shop, GP, Hairdressers, Library, Lift, Minibus, Nutritionist.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Sensory Garden, Vegetable Plot, Wheelchair Friendly Access.

How 'Smart' Are We?
Individual Heating Controls.

Our Photos

Description

Each bedroom at Chandler Court has its own en-suite wet room, flatscreen TV and 24-hour nurse call system. Food and dining are a big focus too: the chef-led catering team pride themselves on creating delicious dishes all tailored to residents’ tastes and residents have the choice to eat whenever they wish.  


About Our Rooms
Number Of Rooms 81
Number Of Ensuite Rooms 81
We offer these types of ensuite rooms: Bathroom with Bath.

Type Of Room
Single Room.

Room Features
Direct Garden Access, Furnished, Garden View, Step Free Access.

Room Facilities
Alarm, Freeview TV, Internet Access, Private Patio, Safe, Secure Access, Telephone Point, Wifi.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,440.00
Nursing Fees From / Price Per Week £1,680.00
Residential Dementia Fees From / Price Per Week £1,515.00
Respite Fees From / Price Per Week £1,650.00

Funding Types
Local Authority Worcestershire
Region West Midlands
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding No
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Café Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

Our team at Chandler Court will support your loved one to continue to do the things they love, enjoying an experience that’s as individual as they are. We'll get to know your loved one's personality and life story, their passions and interests. That way we can be sure we’re making each day the best it can be, whether it’s rediscovering an old pastime, making new friends or finding a sense of purpose by helping around the home. 

If you like to sit and watch the world go by over a cup of coffee and home baked cake, the coffee shop is likely to be a big hit. At the heart of the home, it is a superb place to catch up with your neighbours, creating the sense of a mini-outing, without leaving the home.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Garden Centre, Park, Shopping Centre.
Can You Bring Your Pet
No

Recreation Road
Bromsgrove
Worcestershire
B61 8DT

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Good
Inspection Reports
Published Date 23rd August 2024
Current Report

Chandler Court Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Chandler Court Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 21st October 2024
Service Provider Lanemile Limited, CO4 9QB
Transport
Bus Stop nearby, Car Park on-site.

Nearby Services
Garden Centre, Hospital, Park, Pub, Restaurant, Shopping Centre, Shops.

Frequently asked questions about Chandler Court

Chandler Court was given an overall rating of "Good" by the CQC in August 2024.
Chandler Court provides Residential, Nursing, Dementia and Respite care.
Chandler Court has 81 rooms.
Prices for Chandler Court start from £1,440.00 per week.
Chandler Court is owned by Care UK.
Yes. Chandler Court does offer Residential care.
Yes. Chandler Court does offer Respite care.
Yes. Chandler Court does provide care for people with Dementia.
Chandler Court comes under Worcestershire.
Chandler Court does not accept Local Authority clients.
Chandler Court accepts NHS Continuing Healthcare clients.
Tina Lilley is the manager of Chandler Court.

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