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Profile Strength |
Excellent 98%
|
|---|---|
| Care Type | Home Care |
| Care Category | Personal | Dementia | Respite |
| Availability | Yes |
| Hourly Prices From | £24.00 |
| Regulator's Rating | Good |
 |
Meet The Manager
Chloe Gould is Registered Manager at CareService24.
Hello,
My name is Chloe Gould. I joined CareService24 in 2023 as a Care Coordinator. In July 2024, I was promoted to the Registered Manager role.
With a background in Health and Social Care, I've served as a support worker, welfare officer, and manager, with a keen focus on promoting client and staff wellbeing. I thrive on researching innovative ways to exceed expectations and provide exceptional support to those around me.
Beyond the office, you'll often find me scaling trees, hiking along cliffsides, or exploring riversides – I have a deep passion for the great outdoors and enjoy activities like camping, foraging, and metal detecting.
If there's anything I can assist you with, please don't hesitate to reach out. I'm here to help!
Warm regards,
Chloe Gould
At CareService24, we believe that care should begin in the home. That’s why, for more than ten years, we’ve specialised in delivering support and care to those in need in the comfort of their own homes, as well as care staff to residential homes throughout Dorset.
We are a dynamic, fast-moving company that provides personal attention and the highest commitment to our clients and employees. In a demanding sector, we are incredibly proud of our reputation for delivering the best personal yet professional service every day.
Use this simple contact form to learn more about how CareService24 in Bournemouth can help you.
| Brochures |
|---|
| Leaflet 2024 PDF.pdf |
| Care Options | We Can Provide |
|---|---|
| Care Given | Companionship, Daily Respite Care, End of Life, Learning Disability (ALD), Palliative, Personal care, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Housekeeping | Cleaning, Household Admin, Laundry, Meal Delivery service, Meal Preparation, Prescription Collection, Shopping, Tidying. |
| Medication | By Mouth, Electronic Medication Management. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Vascular Dementia. |
| Care Visits | 1 Hour, 2 Hours, 3 Hours, 30 Mins, 4 Hours, 6 Hours, Days, Full Day, Full Day & Night, Hours, Min, Night Service (awake / waking), Sitting-in Service, Sleep-in Service, Weeks. |
| Transport | Will accompany on Public Transport. |
| Technology | Family Apps, GPS Tracking, Key Safes, Personal Alarm. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
|
We are working within the government guidelines to help protect our staff and clients. |
||
| Infection Control Initiatives in place | ||
|---|---|---|
 |
Independent Assessments | We have been independently assessed in our approach to infection control. |
|
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
|
Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
|
Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
|
Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
|
Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Fees For Individuals | Fee |
|---|---|
| Hourly Fees Start From | £24.00 |
| Hourly Night-time Rate | £18.00 |
| Hourly Rate - Bank Holiday | £36.00 |
| Hourly Rate - Christmas Day | £36.00 |
| Full Night Rate - Sleeping | £180.00 |
| Full Night Rate - Awake | £240.00 |
| Funding Types | |
|---|---|
| Region | South West |
| We Accept Self-Funding Clients | Yes |
| Local Authority Funded Clients | Yes |
| The Importance Of Meal Times |
|---|
|
A balanced, nutritious diet is essential to maintaining health and well-being, and our carers at CareService24 can prepare all types of meals for our clients, taking into consideration their likes, dislikes, and cultural needs. |
| We Can Prepare |
|---|
| All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
| Dietary Options |
|---|
| Pureed, Vegetarian. |
| Our Photos |
|---|
| Activities Are So Important |
|---|
|
As part of your care plan with CareService24, you'll receive support with daily living activities, both basic and physical, to help you lead a fulfilling life tailored to your abilities, whether at home or in the community. |
| Our Photos |
|---|
| Staff Specialities |
|---|
| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Reminiscence, Word Games. |
| Our Pets |
|---|
|
Your pets are as important to us as they are to you. |
Regulator: CQC
| Current Ratings | |
|---|---|
| CQC Registered | Yes |
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 20th June 2023 |
| Last rated | 5th July 2023 |
| Current Report |
|
| Historic Reports |
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| Registration Date | 3rd April 2012 |
| Service Provider | Solutions24 Limited, BH1 3LB |
CareService24 Home Care service - Care Quality Commission (cqc.org.uk)
We offer both hourly and live-in care services in Bournemouth, Christchurch, Poole, East Dorset, and West Hampshire.
Our Registered Address is:
Beacon House
15 Christchurch Road
Bournemouth
Dorset
BH1 3LB
Frequently asked questions about CareService24
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