Charing House Care & Nursing Home
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Canterbury Street
Gillingham
Kent
ME7 5AY
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,075.00 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Karen Ditch is Manager at Charing House Care & Nursing Home.
Charing House is known in the area as being the former Municipal Buildings, Canterbury Street and has been tastefully converted into a care home to an extremely high specification whilst retaining its original architectural beauty. The Home stands in its own grounds and has the added benefit of being adjacent to Gillingham Park. There is a good bus service with a bus stop immediately outside the Home, less than a mile away is the train station. There are a variety of shops just 5 minutes walk away.
Opened in 2010, our care home in Gillingham has 88 beds divided into 5 separate wings, all of which are named after former mayors and lady mayors of Gillingham: Bessie Parr, William Griffin, George Smith, Freddie Cooper and Barry Hodgman. Thanks to this layout, we are able to provide residential, dementia, nursing, learning disability and physical disability care within a safe environment.
At Charing House, we provide personalised care that is tailored to meet the needs of individual residents. Every resident in our care is treated with dignity and respect at all times, and made to feel as comfortable as possible.
3D Virtual Tour
3D Virtual Tour
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Complex Care, End of Life, Learning Disability (ALD), Nursing Dementia / EMI, Palliative, Personal care, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter. |
| Nursing Specialisms | Bariatric care, Cancer, Diabetes, Epilepsy, Heart Disease, Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Connectivity for resident testing, monitoring & communications |
|---|
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 45 |
| Our Building and Facilities |
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We have a passenger lift to all floors for those who are unable to manage stairs and we also have a separate service lift. Charing House Care Home in Gillingham has been designed to provide easy wheelchair access to all rooms, and all bathrooms contain either a static bath or a shower tray and are large enough to accommodate lifting aids. We also have a wide variety of specialist equipment, enabling us to provide the best care possible to all residents. All rooms are fitted with a care call system, with pressure mats in some rooms which are linked to the call system, aerial point, and a suite of furniture, including a lockable cabinet where valuables can be stored. The home benefits from a large courtyard patio area where residents can go out and enjoy the good weather. Within the courtyard, there are raised flower beds where residents can plant their own flowers and a pagoda, which provides excellent shelter from the sun. Within each wing of the care home is a library/quiet room should residents prefer to relax in a peaceful area. We also have a hairdressing salon that is used when our professional hairdresser visits. |
| Is Our Home Purpose Built |
|---|
| Yes |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Beauty Salon, Hairdressers, Library, Lift. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| Description |
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|
our care home in Gillingham has 88 beds divided into 5 separate wings. To provide our residents with a home-from-home experience and make it easier for them to settle in, we encourage residents to bring their own pets from home wherever possible but this is at the discretion of the Manager. We also encourage residents to bring in items of their own to personalise their rooms. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 88 |
| We offer these types of ensuite rooms: Shower Rooms, WC and Basin, Wet Rooms. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Step Free Access. |
| Room Facilities |
|---|
| Internet Access, Wifi. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,075.00 |
| Nursing Fees From / Price Per Week | £1,300.00 |
| Residential Dementia Fees From / Price Per Week | £1,100.00 |
| Nursing Dementia Fees From / Price Per Week | £1,300.00 |
| Funding Types | |
|---|---|
| Local Authority | Medway |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Pureed
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
|---|
|
To help our residents make new social connections, as well as to promote physical and mental well-being, we encourage them to take part in the wide range of activities that we organise. Please feel free to take a look at a weekly planner which we have put together by way of an example. |
| Timetables |
|---|
| Example_Weekly_Activities_Planner.pdf |
| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Exercise Class, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Visiting Entertainment, Word Games. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Are your windows double glazed? | Yes |
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Do you use motion sensors? | Yes |
|
Is your boiler less than 15 years old? | Yes |
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Do you have an EPC rating? | Yes |
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Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
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Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
|
Do you use digital payslips? | Yes |
|
Do you use digital care plans? | Yes |
| Our Pets |
|---|
|
Please speak to the home manager. |
| Can You Bring Your Pet |
|---|
| Yes |
Canterbury Street
Gillingham
Kent
ME7 5AY
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Requires Improvement |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 17th October 2022 |
| Last rated | 26th November 2022 |
| Current Report |
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| Historic Reports |
|
| Registration Date | 3rd May 2011 |
| Service Provider | Charing Gardens Limited, ME7 5AY |
Charing House Care & Nursing Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park, Car Park on-site. |
| Places of Worship |
|---|
| Methodist Church. |
| Nearby Services |
|---|
| Chemist, Church, Garden Centre, Golf Club, Hospital, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops. |
Frequently asked questions about Charing House Care & Nursing Home
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