Charing House Care & Nursing Home

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Care Type Care Home
Care Category Residential | Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,075.00
Regulator's Rating Requires Improvement
Meet The Manager

Karen Ditch is Manager at Charing House Care & Nursing Home.

Charing House is known in the area as being the former Municipal Buildings, Canterbury Street and has been tastefully converted into a care home to an extremely high specification whilst retaining its original architectural beauty. The Home stands in its own grounds and has the added benefit of being adjacent to Gillingham Park. There is a good bus service with a bus stop immediately outside the Home, less than a mile away is the train station. There are a variety of shops just 5 minutes walk away.

Opened in 2010, our care home in Gillingham has 88 beds divided into 5 separate wings, all of which are named after former mayors and lady mayors of Gillingham: Bessie Parr, William Griffin, George Smith, Freddie Cooper and Barry Hodgman. Thanks to this layout, we are able to provide residential, dementia, nursing, learning disability and physical disability care within a safe environment.

At Charing House, we provide personalised care that is tailored to meet the needs of individual residents. Every resident in our care is treated with dignity and respect at all times, and made to feel as comfortable as possible.


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Care Options We Can Provide
Support For Companionship, Complex Care, End of Life, Learning Disability (ALD), Nursing Dementia / EMI, Palliative, Personal care, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter.
Nursing Specialisms Bariatric care, Cancer, Diabetes, Epilepsy, Heart Disease, Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia (EMI).
Dementia Behaviour Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
45

Our Building and Facilities

We have a passenger lift to all floors for those who are unable to manage stairs and we also have a separate service lift. Charing House Care Home in Gillingham has been designed to provide easy wheelchair access to all rooms, and all bathrooms contain either a static bath or a shower tray and are large enough to accommodate lifting aids. We also have a wide variety of specialist equipment, enabling us to provide the best care possible to all residents.

All rooms are fitted with a care call system, with pressure mats in some rooms which are linked to the call system, aerial point, and a suite of furniture, including a lockable cabinet where valuables can be stored.

The home benefits from a large courtyard patio area where residents can go out and enjoy the good weather. Within the courtyard, there are raised flower beds where residents can plant their own flowers and a pagoda, which provides excellent shelter from the sun. Within each wing of the care home is a library/quiet room should residents prefer to relax in a peaceful area. We also have a hairdressing salon that is used when our professional hairdresser visits.


Is Our Home Purpose Built
Yes

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Hairdressers, Library, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Description

our care home in Gillingham has 88 beds divided into 5 separate wings. To provide our residents with a home-from-home experience and make it easier for them to settle in, we encourage residents to bring their own pets from home wherever possible but this is at the discretion of the Manager. We also encourage residents to bring in items of their own to personalise their rooms.


About Our Rooms
Number Of Rooms 88
We offer these types of ensuite rooms: Shower Rooms, WC and Basin, Wet Rooms.

Type Of Room
Single Room.

Room Features
Furnished, Step Free Access.

Room Facilities
Internet Access, Wifi.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,075.00
Nursing Fees From / Price Per Week £1,300.00
Residential Dementia Fees From / Price Per Week £1,100.00
Nursing Dementia Fees From / Price Per Week £1,300.00

Funding Types
Local Authority Medway
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding No
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Pureed Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon We use locally sourced and locally grown or reared food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

To help our residents make new social connections, as well as to promote physical and mental well-being, we encourage them to take part in the wide range of activities that we organise.  Please feel free to take a look at a weekly planner which we have put together by way of an example.


Timetables
Example_Weekly_Activities_Planner.pdf

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Exercise Class, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Visiting Entertainment, Word Games.

go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Yes
safe-tick Are your windows double glazed? Yes
safe-tick Do you use motion sensors? Yes
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you have an EPC rating? Yes
safe-tick Do you use eco-friendly cleaning products? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes
safe-tick Do you have systems for recycling throughout the home? Yes

Energy reduction and renewable energy usage

safe-tick Do you measure your energy consumption? Yes
safe-tick Is your boiler less than 15 years old? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use digital care plans? Yes
Our Pets

Please speak to the home manager.


Can You Bring Your Pet
Yes

Canterbury Street
Gillingham
Kent
ME7 5AY

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Requires Improvement
Responsive Good
Effective Good
Inspection Reports
Last inspected 17th October 2022
Last rated 26th November 2022
Current Report

Charing House Care & Nursing Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Charing House Care & Nursing Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 3rd May 2011
Service Provider Charing Gardens Limited, ME7 5AY
Transport
Bus Stop nearby, Car Park, Car Park on-site.

Places of Worship
Methodist Church.

Nearby Services
Chemist, Church, Garden Centre, Golf Club, Hospital, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops.

Frequently asked questions about Charing House Care & Nursing Home

Charing House Care & Nursing Home was given an overall rating of "Requires Improvement" by the CQC in November 2022.
Charing House Care & Nursing Home provides Residential, Nursing, Dementia and Respite care.
Charing House Care & Nursing Home has 88 rooms.
Prices for Charing House Care & Nursing Home start from £1,075.00 per week.
Charing House Care & Nursing Home is owned by Charing Healthcare.
Yes. Charing House Care & Nursing Home does offer Residential care.
Yes. Charing House Care & Nursing Home does offer Respite care.
Yes. Charing House Care & Nursing Home does provide care for people with Dementia.
Charing House Care & Nursing Home comes under Medway.
Charing House Care & Nursing Home does not accept Local Authority clients.
Charing House Care & Nursing Home accepts NHS Continuing Healthcare clients.
Karen Ditch is the manager of Charing House Care & Nursing Home.

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