Care Type | Care Home |
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Care Category | Nursing | Dementia | Respite |
Availability | Yes |
Regulator's Rating | Requires Improvement |
Eluned Weston is Home Manager at Charles Court Care Home.
Located in Hereford, our beautiful home offers 24/7 dementia, nursing and palliative care to older people. We have a friendly and experienced staff team including a dedicated activities co-ordinator who develops individual activity schedules tailored to the personal lives and interests of the people in our care.
We also understand the importance of community involvement and we encourage residents to remain active members of the local community in Hereford. Regular day trips are arranged and churches, schools and other organisations are regularly invited into our home to provide activities for residents.
Care Options | We Can Provide |
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Support For | Companionship, Personal care. |
Disability Support | Physical Disability, Physically Frail, Walking Frame. |
Medication | By Mouth, Change Catheter, Injection, Suppository. |
Type Of Dementia | Mild Dementia, Moderate Dementia. |
Dementia Specialisms | Alzheimer's. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. | |
Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. | |
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Safe Visiting Space | |||||
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Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Minimum Age |
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65 |
Our Building and Facilities |
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We also understand the importance of community involvement and we encourage residents to remain active members of the local community in Hereford. Regular day trips are arranged and churches, schools and other organisations are regularly invited into our home to provide activities for residents. |
Is Our Home Purpose Built |
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Yes |
How Many Floors We Have |
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2 |
Who Owns Our Building |
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Private |
Communal Rooms |
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Dining Rooms, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Assisted Bathroom, Hairdressers, Lift. |
Our Garden |
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Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
Our Photos |
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Description |
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Our bedrooms are beautifully decorated with en-suite facilities. Residents are encouraged to bring along some home comforts for the personal and familiar touch. |
About Our Rooms | |
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Number Of Rooms | 76 |
Number Of Ensuite Rooms | 76 |
Type Of Room |
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Single Room. |
Room Features |
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Furnished, Garden View. |
Room Facilities |
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Telephone Point. |
Our Photos |
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Funding Types | |
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Local Authority | Herefordshire, County of |
Region | West Midlands |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | Yes |
We Accept NHS Continuing Healthcare | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Styles of Food | Pureed Vegetarian |
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Our Photos |
Activities Are So Important |
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Our Activities Carers are experienced, whose role it is to organise and run enjoyable and stimulating activities for residents across our home. These activities can include anything from outings to entertainment and are an essential part of creating a rich life experience for our residents. |
Our Photos |
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Activities At Home |
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1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games. |
Activities Outside Our Home |
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Local Tourist Attractions. |
The Ploughman
Hereford
Herefordshire
HR2 6GG
Current Ratings | |
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Overall | Requires Improvement |
Safe | Requires Improvement |
Well Led | Requires Improvement |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Last inspected | 14th December 2022 |
Last rated | 1st March 2023 |
Current Report |
Charles Court Care Home Care Home - Care Quality Commission (cqc.org.uk) |
Historic Reports |
Charles Court Care Home Care Home - Care Quality Commission (cqc.org.uk) |
Registration Date | 15th December 2010 |
Service Provider | Amore Elderly Care Limited, GU7 1UW |
Transport |
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Bus Stop nearby, Car Park, Train Station nearby. |
Places of Worship |
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Anglican Church, Catholic Church, Methodist Church. |
Nearby Services |
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Chemist, Church, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops, Surgery. |
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