High Street
Ketton, Stamford
Rutland
Lincolnshire
PE9 3TJ
Care Type | Care Home |
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Care Category | Residential | Dementia | Respite |
Availability | Yes |
Regulator's Rating | Good |
Zoe Postgate is General Manager at Chater Lodge.
"Hello. My name is Zoe, and I am the General Manager at Chater Lodge Care Home.
I have worked in care settings since leaving school and have worked my way up from apprentice to my current management position. I joined Chater House in 2012 and was soon promoted to Deputy Manager and then again to General Manager in 2017. I have nearly completed an NVQ Level 5 in Leadership and Management. I take pride in ensuring the whole team provides high-quality care to all our residents, and I enjoy making people laugh and feel loved.
I like taking on new challenges and learning through new experiences and training. Outside work, I like to keep fit, walk my dogs, sit in front of a fire, and read about my favourite subject: Greek myths."
Chater Lodge care home is set in the picturesque village of Ketton and is at the heart of its community life. It provides high-quality residential care and support for people living with dementia. The home also offers respite services to relieve carers or give them a break from day-to-day life.
Our team of highly qualified and dedicated staff at this homely care facility prides itself on its ability to focus on the individual needs of residents with a tailored care plan for each person.
Part of the highly thought-of Barchester Healthcare Group, Chater Lodge is just a short drive from the beautiful and historic market town of Stamford. Both Ketton and Stamford are easily accessible from the A1 and A43 for friends and family looking to visit the home.
Why not book a tour of the home and judge it for yourself? Use this simple online form to arrange a visit.
Care Options | We Can Provide |
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Support For | Companionship, Daily Respite Care, Independent Living, Mental Healthcare, Personal care. |
Disability Support | Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
Medication | By Mouth. |
Type Of Dementia | Mild Dementia, Moderate Dementia. |
Dementia Behaviour | Mild Forgetfulness. |
Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Vascular Dementia. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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We are working within the government guidelines to help protect our staff and clients. |
Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. | |
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Minimum Age |
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65 |
Our Building and Facilities |
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We offer numerous types of care here at Chater Lodge, and our team of professionals is always on hand to offer advice or answer questions about them. Our purpose-built care home has beautifully landscaped gardens for residents and families to enjoy and several lounges to relax in. Our bedrooms have en-suite toilets, an electric profiling bed, and a nurse call system. We encourage new residents to personalise their rooms as much as possible. Our goal is to provide the highest standard of bespoke care every day to those we support, and our services and facilities—along with our staff—make this goal a reality. Please see below for a list of care types, facilities, and services we provide.
If you visit Chater Lodge, you will see our team members using hand-held devices as the care plans and life enrichment preferences will be accessed via the device in an app. This will mean that it may look like our teams are using their mobile telephones. Rest assured, this is not the case, and all technology used in the home is there to support our residents and relatives. There are many benefits to using digital technology to care for our residents, including improving communication and collaboration between teams, increasing the accuracy of care intervention recording and becoming more environmentally friendly. |
Is Our Home Purpose Built |
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Yes |
How Many Floors We Have |
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2 |
Who Owns Our Building |
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Private |
Communal Rooms |
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Activities Room, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Assisted Bathroom, Beauty Salon, Chiropodist, GP, Hairdressers, Lift, Minibus, Physiotherapy. |
Our Garden |
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Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access. |
Our Photos |
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Description |
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Chater Lodge Care Home offers 45 beautifully furnished bedrooms. Come and see them for yourself. Use this simple online booking form to arrange a tour. |
About Our Rooms | |
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Number Of Rooms | 45 |
Number Of Ensuite Rooms | 45 |
We offer these types of ensuite rooms: Wet Rooms. |
Type Of Room |
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Single Room. |
Room Features |
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Furnished, Garden View, Unfurnished. |
Room Facilities |
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Alarm, Catch up TV, Freeview TV, Internet Access, Secure Access, Sky/Cable TV, Telephone Point, Wifi. |
Our Photos |
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Funding Types | |
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Local Authority | Rutland |
Region | East Midlands |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | Yes |
We Accept NHS Continuing Healthcare | Yes |
We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Dining Locations | Bedroom Dining Bistro Lounge/Diner |
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Our Menu | Breakfast Menu.pdf Lunch Menu.pdf Supper Menu.pdf Light Bite Menu.pdf |
Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Activities Are So Important |
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At Chater Lodge, we understand that the people we support have passions and interests that could be difficult to pursue after moving into a care home – but that doesn’t mean we don’t encourage them to try! Some hobbies can define a person, so our Activities Coordinators are dedicated to ensuring everyone we support can do what makes them happy to the best of their abilities. Social events are organised with individual tastes in mind and the idea that residents can try new and exciting things. Perhaps the best way to experience daily life at this popular Ketton care home is to see it for yourself. Use this simple online form to arrange a visit today. |
Our Photos |
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Activities At Home |
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1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
Activities Outside Our Home |
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Local Tourist Attractions, Park, Shopping. |
High Street
Ketton, Stamford
Rutland
Lincolnshire
PE9 3TJ
Current Ratings | |
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Overall | Good |
Safe | Good |
Well Led | Good |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Last inspected | 19th December 2017 |
Last rated | 24th January 2018 |
Current Report |
Chater Lodge Care Home - Care Quality Commission (cqc.org.uk) |
Historic Reports |
Chater Lodge Care Home - Care Quality Commission (cqc.org.uk) |
Registration Date | 15th February 2011 |
Service Provider | Barchester Healthcare Homes Limited, EC2A 1AS |
Transport |
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Bus Stop nearby, Car Park on-site. |
Places of Worship |
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Anglican Church, Methodist Church. |
Nearby Services |
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Church, Library, Park, Post Office, Pub, Restaurant, Shops. |
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