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High Street
Ketton, Stamford
Rutland
Lincolnshire
PE9 3TJ

Website

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Regulator's Rating Good
Meet The Manager

Zoe Postgate is General Manager at Chater Lodge.

"Hello. My name is Zoe, and I am the General Manager at Chater Lodge Care Home.

I have worked in care settings since leaving school and have worked my way up from apprentice to my current management position. I joined Chater House in 2012 and was soon promoted to Deputy Manager and then again to General Manager in 2017. I have nearly completed an NVQ Level 5 in Leadership and Management. I take pride in ensuring the whole team provides high-quality care to all our residents, and I enjoy making people laugh and feel loved.

I like taking on new challenges and learning through new experiences and training. Outside work, I like to keep fit, walk my dogs, sit in front of a fire, and read about my favourite subject: Greek myths."

Zoe Postgate

Chater Lodge care home is set in the picturesque village of Ketton and is at the heart of its community life. It provides high-quality residential care and support for people living with dementia. The home also offers respite services to relieve carers or give them a break from day-to-day life.

Our team of highly qualified and dedicated staff at this homely care facility prides itself on its ability to focus on the individual needs of residents with a tailored care plan for each person.

Part of the highly thought-of Barchester Healthcare Group, Chater Lodge is just a short drive from the beautiful and historic market town of Stamford. Both Ketton and Stamford are easily accessible from the A1 and A43 for friends and family looking to visit the home.

Why not book a tour of the home and judge it for yourself? Use this simple online form to arrange a visit.


Watch our video on life enrichment in our homes.
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Care Options We Can Provide
Support For Companionship, Daily Respite Care, Independent Living, Mental Healthcare, Personal care.
Disability Support Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

We offer numerous types of care here at Chater Lodge, and our team of professionals is always on hand to offer advice or answer questions about them.

Our purpose-built care home has beautifully landscaped gardens for residents and families to enjoy and several lounges to relax in.

Our bedrooms have en-suite toilets, an electric profiling bed, and a nurse call system. We encourage new residents to personalise their rooms as much as possible. Our goal is to provide the highest standard of bespoke care every day to those we support, and our services and facilities—along with our staff—make this goal a reality.

Please see below for a list of care types, facilities, and services we provide.


We use handheld digital technology called 'Enable' internally to develop, update and manage our care and life enrichment documentation for residents. We work with one of the UK’s major digital care home documentation providers and have a bespoke platform to manage documentation digitally. This aligns with our wish to deliver quality individual care and life enrichment.

If you visit Chater Lodge, you will see our team members using hand-held devices as the care plans and life enrichment preferences will be accessed via the device in an app. This will mean that it may look like our teams are using their mobile telephones. Rest assured, this is not the case, and all technology used in the home is there to support our residents and relatives. There are many benefits to using digital technology to care for our residents, including improving communication and collaboration between teams, increasing the accuracy of care intervention recording and becoming more environmentally friendly.


Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Activities Room, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropodist, GP, Hairdressers, Lift, Minibus, Physiotherapy.

Our Garden
Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos

Description

Chater Lodge Care Home offers 45 beautifully furnished bedrooms. Come and see them for yourself. Use this simple online booking form to arrange a tour.


About Our Rooms
Number Of Rooms 45
Number Of Ensuite Rooms 45
We offer these types of ensuite rooms: Wet Rooms.

Type Of Room
Single Room.

Room Features
Furnished, Garden View, Unfurnished.

Room Facilities
Alarm, Catch up TV, Freeview TV, Internet Access, Secure Access, Sky/Cable TV, Telephone Point, Wifi.

Our Photos
Funding Types
Local Authority Rutland
Region East Midlands
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Dining Locations Pink tick icon Bedroom Dining Pink tick icon Bistro Pink tick icon Lounge/Diner
Our Menu Pink tick icon Breakfast Menu.pdf Pink tick icon Lunch Menu.pdf Pink tick icon Supper Menu.pdf Pink tick icon Light Bite Menu.pdf
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

A freedom to eat the food you want, when you want it.

Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Activities Are So Important

At Chater Lodge, we understand that the people we support have passions and interests that could be difficult to pursue after moving into a care home – but that doesn’t mean we don’t encourage them to try! Some hobbies can define a person, so our Activities Coordinators are dedicated to ensuring everyone we support can do what makes them happy to the best of their abilities. Social events are organised with individual tastes in mind and the idea that residents can try new and exciting things.

Perhaps the best way to experience daily life at this popular Ketton care home is to see it for yourself. Use this simple online form to arrange a visit today.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions, Park, Shopping.

High Street
Ketton, Stamford
Rutland
Lincolnshire
PE9 3TJ

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 19th December 2017
Last rated 24th January 2018
Current Report

Chater Lodge Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Chater Lodge Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 15th February 2011
Service Provider Barchester Healthcare Homes Limited, EC2A 1AS
Transport
Bus Stop nearby, Car Park on-site.

Places of Worship
Anglican Church, Methodist Church.

Nearby Services
Church, Library, Park, Post Office, Pub, Restaurant, Shops.

Frequently asked questions about Chater Lodge

Chater Lodge was given an overall rating of "Good" by the CQC in January 2018.
Chater Lodge provides Residential, Dementia and Respite care.
Chater Lodge has 45 rooms.
Chater Lodge is owned by Barchester Healthcare.
Yes. Chater Lodge does offer Residential care.
Yes. Chater Lodge does offer Respite care.
Yes. Chater Lodge does provide care for people with Dementia.
Chater Lodge accepts Local Authority clients.
Chater Lodge accepts NHS Continuing Healthcare clients.
Zoe Postgate is the manager of Chater Lodge.

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