Chocolate Works Care Village
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Chocolate Works Care Village
Bishopthorpe Road
York
North Yorkshire
YO23 1DE
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,695.00 |
| Regulator's Rating | Good |
Meet The Manager
TBC is Home Manager at Chocolate Works Care Village.
The Chocolate Works Care Village in York is an award winning residential, nursing and dementia care community with an unrivalled location, superb facilities and a dedicated, experienced team of clinical and care staff.
The Chocolate Works has a wonderful atmosphere based around its thriving atrium incorporating Albert’s Café, the Duke of York pub, sweet shop, cinema, hairdresser, gym and spa suite. All of our facilities are fully accessible to residents and their visitors and offer opportunities to relax, socialise and live life to the full.
Furthermore, there’s a whole team of qualified and experienced staff providing personalised care to help residents live life as independently as possible whether they have complex care needs or simply need a little extra day to day support.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, Independent Living, Nursing Dementia / EMI, Palliative, Personal care, Physiotherapy, Reablement, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository. |
| Nursing Specialisms | Bariatric care, Creutzfeldt-Jakob Disease, Crohns, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Korsakoff, Liver Disease, Lung Disease, Multiple Sclerosis, Muscular Dystrophy (MD), Normal Pressure Hydrocephalus, Pain Management, Parkinson's Disease, Posterior Cortical Atrophy, Prader Willi Syndrome, Stroke, Ulcerative Colitis. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
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| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Admission | The provider assured the regulator that it was admitting people safely to the service. |
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Premises | The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises. |
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Shielding | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Visitors | The provider assured the regulator that it was preventing visitors from catching and spreading infections. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 18 |
| Our Building and Facilities |
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Walk through our main entrance to be greeted by the beautifully restored original staircase and stained-glass domed ceiling over our reception area, then take a walk down our reminiscence corridor which hosts the story of Terry’s as well as the history of Springfield Healthcare, setting the scene before you enter our thriving 450sqm atrium with its original glazed roof. The glazed atrium brings the outside in with its stunning natural daylight, trees, shops, Albert’s Café, spa and hairdressing salon, it even has its own fully licensed pub – The Duke of York! And at night the ambience changes with mood lighting and fairy lights. Overlooking the atrium is the mezzanine area featuring Andrea’s Bistro together with a variety of spaces to sit back, relax or observe. Alternatively take part in any of the many activities on offer from our experienced and caring wellbeing and activities team. With 82 individually designed care rooms for residential, nursing and dementia care alongside 8 larger care suites designed for those capable of living a little more independently, The Chocolate Works Village, York, really is something very special indeed. |
| Is Our Home Purpose Built |
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| No |
| The Year Our Home Was Built |
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| 1 Jun 2017 |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Bar / Pub, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Chiropodist, Cinema, GP, Hairdressers, Library, Lift, Optician, Physiotherapy, Smoking Area, Spa. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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The care rooms at The Chocolates Works are individual in their layout and full of character as a result of the sympathetic and detailed restoration that has taken place. Varying in size, most of them larger than average, with tall ceilings, original windows streaming with light and en-suite wet rooms, our dedicated team of designers have thought of everything. There are 9 variations in bedroom colour schemes and we hope you make it a special place by adding in your personal treasures. The Chocolate Works Care Village was designed to deliver high quality person centred care, with large day spaces, small communities and all rooms being designed to include ‘en-suite’ facilities for residents. These are all important components for ensuring and maintaining personal space throughout the home. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 102 |
| Number Of Ensuite Rooms | 90 |
| We offer these types of ensuite rooms: Shower Rooms, WC and Basin, Wet Rooms. | |
| Type Of Room |
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| Apartment, Double Room, Separate Sitting Room, Shared Room, Single Room, Studio. |
| Room Features |
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| Balcony, Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Freeview TV, Internet Access, Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,695.00 |
| Nursing Fees From / Price Per Week | £1,850.00 |
| Residential Dementia Fees From / Price Per Week | £1,795.00 |
| Nursing Dementia Fees From / Price Per Week | £1,875.00 |
| Funding Types | |
|---|---|
| Local Authority | York |
| Region | Yorkshire & Humberside |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Dining Locations |
 Bedroom Dining
Lounge/Diner
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|---|---|
| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
4 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Our energy usage is well maintained.
| Activities Are So Important |
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Every day brings a wealth of opportunities to enjoy life at The Chocolate Works Care Village. For us, it is a priority to provide an array of activities to guarantee that there is something for everyone to enjoy; from crafts, pub quizzes, fitness and music sessions, discussion groups, visits from Knavesmire primary school and trips with York Bike Belles. Our dedicated wellbeing & activities team work around the clock to ensure that there is always something to keep our residents active and engaged. We offer a wealth of opportunities for our residents and to guarantee and encourage meaningful engagement, the team consider all aspects of an individual resident; nationality, religion or culture are likely to have a major influence on preferences for music, food, clothes and everyday routines to name a few things. We call this person-centred care .. it’s all about the individual. Start the day with a toasted teacake and a cup of tea with a neighbour at Albert’s Café in the atrium, enjoy an art activity, a game of chess or do some gardening on our beautiful rooftop terrace before meeting a friend or relative for lunch at our very own pub, The Duke of York. Watch a movie in the afternoon in our art deco styled cinema and share an evening meal with fellow residents. We aim to provide a wide range of activities and therapies with something to suit everyone, not forgetting our on-site gym and hairdresser. Whatever you enjoy doing in your free time, our dedicated staff are on hand to make sure that you live life as independently as possible at The Chocolate Works and with dignity and grace. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Music Therapy, Painting, Pet Therapy, Pilates, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
| Activities Outside Our Home |
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| Cinema, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Partial |
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Are your windows double glazed? | Partial |
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Do you use motion sensors? | Yes |
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Do you have an EPC rating? | Yes |
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Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Partial |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
| Our Pets |
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Please speak to the home manager |
| Can You Bring Your Pet |
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| Yes |
| How We Help With Your Pet |
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| Feeding. |
| We Welcome |
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| Cats, Dogs. |
Chocolate Works Care Village
Bishopthorpe Road
York
North Yorkshire
YO23 1DE
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last rated | 9th January 2024 |
| Current Report |
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| Historic Reports |
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| Registration Date | 7th October 2024 |
| Service Provider | Lanemile Limited, CO4 9QB |
Chocolate Works Care Village Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Car Park, Car Park on-site. |
| Places of Worship |
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| Catholic Church, Methodist Church. |
| Nearby Services |
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| Church, Local Walks & Bike Rides, Park, Surgery. |
Frequently asked questions about Chocolate Works Care Village
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