Harts Gardens
Guildford
Surrey
GU2 9QA
Care Type | Care Home |
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Care Category | Residential | Nursing | Dementia | Respite |
Availability | Yes |
Regulator's Rating | Good |
Karen Byres is The Home Manager at Claremont Court Care Home.
Karen has worked in the healthcare arena for over 30 years, having been inspired as a child by her mother who ran a nursing home in Southampton. Karen started her career as a carer and in the intervening years, has gained a wealth of experience working with and then managing teams caring for older people with dementia. Since 2014, Karen has been the Registered Home Manager of Claremont Court in Guildford.
Karen’s passion is to create a home from home for all her residents, within a warm and friendly environment. She has developed an exceptionally dedicated team that has been cherry-picked to form the stable family unit at the heart of Claremont Court’s dementia care.
Karen is rightly proud of having led the team to win the prestigious Dementia Care award at the South East Great British Care Awards 2023, and the Team of the Year award at the Surrey Care Awards 2022.
When it comes to delivering exceptional dementia care with love and a deep sense of compassion, the amazing people who form our Claremont Court team in Guildford, are everything.
At Claremont Court Care Home we provide award-winning, specialist dementia care with love and compassion and hold platinum accreditation with the Gold Standards Framework for end of life care.
Our skilled and expert team combines their experience, specialist dementia training, and collective dedication to truly understanding each person; ensuring our residents, no matter the complexity of their dementia, receive the very best care and support.
As winners of the Dementia Care award at the South East Great British Care Awards 2023, it is through high-quality personalised care, stimulation and social interaction that residents are supported to lead happy and meaningful lives.
Our home provides both residential dementia and nursing dementia care, having been designed to meet the needs of those living with complex dementia; with wide corridors, clear signage to aid wayfinding, and memory boxes for residents to personalise. It features elegant en-suite bedrooms, spacious lounges and dining rooms, a hair salon, and a large, tranquil sensory garden.
There is a varied activities and events calendar tailored specifically to residents' needs; from arts and crafts sessions, reminiscence activities, live music performances and dementia-aid computer games and puzzles. Soothing lighting, sound therapy, fragrant aromatherapy, and comforting hand massages, also give residents the opportunity to experience multi-sensory relaxation in small groups or in the comfort of their own bedroom, during Namaste Care sessions.
And regular minibus outings to local places of interest are carefully planned ensuring our residents’ safety and enjoyment on each excursion. Well-established community links also see us grant residents’ wishes big and small, with our make a wish initiative.
All our team members receive comprehensive dementia training, professional development, and ongoing expert guidance to ensure we are well-equipped to support residents to have the best possible quality of life. Families know their loved ones are being cared for by a trusted and reputable provider, with care and compassion at the forefront of all we do.
Care Options | We Can Provide |
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Support For | Companionship, Complex Care, Convalescence, Emergency Care, End of Life, High Dependency, Nursing Dementia / EMI, Palliative, Personal care, Physiotherapy. |
Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
Medication | By Mouth, Change Catheter, Injection, Suppository. |
Nursing Specialisms | Bariatric care, Cancer, Diabetes, Parkinson's Disease, Stroke. |
Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. | |
Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. | |
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Safe Visiting Space | |||||
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Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
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Minimum Age |
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65 |
Our Building and Facilities |
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Claremont Court is a warm and friendly environment designed to meet the needs of those living with dementia. The Home is furnished to an exceptionally high standard, balancing elegance and comfort in a warm and welcoming way. By creating the right environment, the home is designed to minimise anxiety and to enhance residents’ quality of life by providing features to maximise independence, as well as creating a safe, stimulating and restful sanctuary with outstanding facilities. |
Is Our Home Purpose Built |
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Yes |
How Many Floors We Have |
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2 |
Who Owns Our Building |
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Private |
Communal Rooms |
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Bistro, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Assisted Bathroom, Beauty Salon, Cinema, Hairdressers, Library, Lift, Minibus, Smoking Area. |
Our Garden |
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Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Sensory Garden, Vegetable Plot, Wheelchair Friendly Access. |
Our Photos |
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Description |
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Some bedrooms have their own private garden and patio, and larger suites have separate seating areas, offering all important choice. |
About Our Rooms | |
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Number Of Rooms | 57 |
Number Of Ensuite Rooms | 57 |
Type Of Room |
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Shared Room, Single Room. |
Room Features |
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Furnished, Garden View. |
Room Facilities |
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Telephone Point. |
Our Photos |
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Funding Types | |
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Local Authority | Surrey |
Region | South East |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | No |
We Accept NHS Continuing Healthcare | Yes |
We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Styles of Food | Pureed Vegetarian |
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Our Photos |
Activities Are So Important |
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Our residents’ ongoing health and wellbeing is extremely important to us and we recognise that keeping active, both mentally and physically, whilst maintaining a sense of purpose and meaning are key to individuals’ happiness, contentment and joy. In partnership with our residents and those closest to them, our dedicated lifestyle team develops a varied programme of meaningful activities, events and celebrations which are personalised to individuals’ likes, dislikes, abilities and care needs as well as aspirations and dreams for the future. |
Our Photos |
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Activities At Home |
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1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
Activities Outside Our Home |
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Garden Centre, Local Tourist Attractions, Park, Shopping, Theatre. |
Our Pets |
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Visitors are welcome to bring well-behaved pets to visit and we also welcome visits from a range of pets and animals as part of our activities, along with our home cats Clare and Monty and our manager's dog Ruby who visits regularly. |
Can You Bring Your Pet |
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No |
Harts Gardens
Guildford
Surrey
GU2 9QA
Current Ratings | |
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Overall | Good |
Safe | Good |
Well Led | Good |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Assessment Date | 10th January 2024 |
Published Date | 25th July 2024 |
Current Report |
Claremont Court Care Home Care Home - Care Quality Commission (cqc.org.uk) |
Historic Reports |
Claremont Court Care Home Care Home - Care Quality Commission (cqc.org.uk) |
Registration Date | 24th October 2011 |
Service Provider | Carebase (Claremont) Limited, SW19 4DW |
Transport |
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Bus Stop nearby, Car Park, Train Station nearby. |
Places of Worship |
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Anglican Church. |
Nearby Services |
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Hospital, Park, Pub, Restaurant, Shops. |
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