Care Type | Care Home |
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Care Category | Residential | Nursing | Respite |
Availability | Yes |
Regulator's Rating | Good |
Robert Dura-May is General Manager at Sutton Valence Care Home.
I joined Barchester HealthCare, as I was looking to use my life skills to enhance both the life of residents and team members, I liked the values and description of Sutton Valance and Barchester as a care provider.
I really enjoy the daily challenges, team recruitment and always pushing and exceeding performance where I can. I also enjoy adding value, enhancing care and giving elder life purpose to enable them to engage in a fulfilled life.
I am passionate about delivering the levels and standards of care that I would expect for my own parents who are sadly no longer with us. If I had known about Barchester when my own parents required care, my family would have not experienced such pain and anxiety, this is why I chose Barchester to ensure that other families do not, where possible, have to endure what I had experienced in the past.
Set in the picturesque Kent countryside, surrounded by parks and greenery, Sutton Valence is a bright and spacious residence five miles from Maidstone town centre. All of our bedrooms are suitable for those requiring residential care and nursing care. We also offer respite care for those who require shorter stays.
When you arrive at Sutton Valence, we’ll sit down together to understand you, your life story and your needs. This includes any objectives you have, or specific health concerns. We’ll then create a personal care plan together with you, your relatives and our carers. If your care needs change while you’re with us, there is no need for you to relocate to a different room.
As well as our team of carers and nurses, GPs and other healthcare professionals visit the home regularly and are on call to provide services, should they be needed at any time. And everyone gets stuck in together – whether to serve breakfast or perform at our music nights.
Care Options | We Can Provide |
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Support For | Companionship, Personal care. |
Disability Support | Physical Disability, Physically Frail, Walking Frame. |
Medication | By Mouth, Change Catheter, Injection, Suppository. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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We are working within the government guidelines to help protect our staff and clients. |
Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. | |
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Minimum Age |
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65 |
Our Building and Facilities |
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Our home is equipped with a number of facilities and features that ultimately serve to increase the well-being of everyone living here. |
Who Owns Our Building |
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Private |
Communal Rooms |
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Conservatory, Dining Rooms, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Beauty Salon, Hairdressers, Lift. |
Our Garden |
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Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access. |
Our Photos |
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Description |
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Furnished rooms and own furniture welcomed |
About Our Rooms | |
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Number Of Rooms | 65 |
Type Of Room |
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Single Room. |
Room Features |
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Furnished, Step Free Access. |
Room Facilities |
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Freeview TV, Internet Access, Telephone Point, Wifi. |
Our Photos |
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Funding Types | |
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Local Authority | Kent |
Region | South East |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | Yes |
We Accept NHS Continuing Healthcare | Yes |
We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Styles of Food | Pureed Vegetarian |
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Dining Locations | Bedroom Dining Lounge/Diner |
Hospitality | Guests are welcome for dinner (Covid permitting) |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
There are no unnecessary disruptions during mealtimes.
Activities Are So Important |
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Our activities team are great at building the activities programme around the likes and interests of the people we care for. Ensuring that our social events offer fun and adventure is part of the ethos of our home; it’s important that those we support can enjoy an active and social lifestyle. Of course, there will always be those who prefer peace and quiet, and in these instances, a cup of tea and a chat are always welcomed. |
Activities At Home |
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1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Reminiscence, Visiting Entertainment, Word Games. |
Activities Outside Our Home |
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Local Tourist Attractions. |
Maidstone Road
Sutton Valence
Maidstone
ME17 3LW
Current Ratings | |
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Overall | Good |
Safe | Good |
Well Led | Good |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Last inspected | 22nd June 2022 |
Last rated | 22nd July 2022 |
Current Report |
Sutton Valence Care Home Care Home - Care Quality Commission (cqc.org.uk) |
Historic Reports |
Sutton Valence Care Home Care Home - Care Quality Commission (cqc.org.uk) |
Registration Date | 7th April 2020 |
Service Provider | Barchester Hellens Limited, EC2A 1AS |
Transport |
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Bus Stop nearby, Car Park. |
Nearby Services |
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Golf Club, Pub, Restaurant, Shops, Surgery. |
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