81 Dickens Lane
Poynton
Cheshire
SK12 1NT
Care Type | Care Home |
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Care Category | Nursing | Respite |
Availability | Yes |
Regulator's Rating | Requires Improvement |
Clumber House isn't a chain or a corporate home. This means your care is exactly that. From the assessment which is where you tell us what you or your loved one needs, to the daily routine which is built for you and you alone. This is what makes Clumber House such a popular and lovely home. Our rooms are personalised by you so whether you want a room full of plants or a record player and a themed Rolling Stones room you will have the room that makes you feel at home.We have en-suite rooms, a Pub, a Shop, a Tearoom and even a Garden Centre. We know its a big change for everyone so we are here to support you through the next phase of your life.
Care Options | We Can Provide |
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Support For | Companionship, Personal care. |
Disability Support | Physical Disability, Physically Frail, Walking Frame, Wheel Chair Bound. |
Medication | By Mouth, Change Catheter, Suppository. |
Dementia Specialisms | Alzheimer's. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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We are working within the government guidelines to help protect our staff and clients. |
Infection Control Initiatives in place | ||
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Air Filtration & Purification | We are using air filtration and/or air purification devices within our care setting. | |
Independent Assessments | We have been independently assessed in our approach to infection control. | |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. | |
Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
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In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
Regulator: CQC | ||
Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. | |
Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. | |
To view the provider’s latest Inspection Reports, Click here. |
Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Minimum Age |
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65 |
Our Building and Facilities |
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We will provide you with a TV and all the furniture you need but if you want to bring some of your own that is fine too. We provide all your meals, hairdressing is included in the cost too so all you need to pay for is your toiletries and chiropody. We have an on site shop where you can buy toiletries and even gifts to send to your loved ones. We are animal friendly so if you would like someone who is fury to visit you then they are welcome to. |
Is Our Home Purpose Built |
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No |
How Many Floors We Have |
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2 |
Who Owns Our Building |
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Private |
Communal Rooms |
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Bar / Pub, Coffee Shop / Café, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Assisted Bathroom, Beauty Salon, Coffee Shop, Hairdressers, Lift, Minibus, Stairlift. |
Our Garden |
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Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access. |
Our Photos |
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Description |
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We will provide you with a TV and all the furniture you need but if you want to bring some of your own that is fine too. When you move in let us know how you want your room to be. If you can dream it, we will make it. |
About Our Rooms | |
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Number Of Rooms | 41 |
Number Of Ensuite Rooms | 36 |
We offer these types of ensuite rooms: Bathroom with Bath. |
Type Of Room |
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Single Room. |
Room Features |
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Furnished, Garden View. |
Room Facilities |
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Freeview TV, Internet Access, Telephone Point, Wifi. |
Our Photos |
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Funding Types | |
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Local Authority | Cheshire East |
Region | North West |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | Yes |
We Accept NHS Continuing Healthcare | Yes |
We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
Styles of Food | Gluten-free Halal Kosher Pureed Vegan Vegetarian |
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Dining Locations | Bedroom Dining Lounge/Diner |
Dining Styles | A la Carte Room Service |
Hospitality | Guests are welcome for dinner (Covid permitting) |
Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We monitor our food waste.
Activities Are So Important |
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As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities, at home and in the community. |
Our Photos |
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Activities At Home |
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1 to 1 Activities, Animal Petting, Bingo, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
Activities Outside Our Home |
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Garden Centre, Local Tourist Attractions, Park, Pub, Shopping. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
Do you use LED light bulbs? | Partial | |
Are your windows double glazed? | Partial | |
Is your boiler less than 15 years old? | Yes | |
Do you have an EPC rating? | Yes |
The sourcing of goods and the landfill/recycling journey
Do you have systems for recycling throughout the home? | Partial |
Energy reduction and renewable energy usage
Do you measure your energy consumption? | Yes | |
Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
Do you use digital payslips? | Yes | |
Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
Do you carry out projects that support wildlife? | Yes |
Our Pets |
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Please discuss with our home manager. |
Can You Bring Your Pet |
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Yes |
We Welcome |
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Birds, Cats, Dogs. |
81 Dickens Lane
Poynton
Cheshire
SK12 1NT
Current Ratings | |
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Overall | Requires Improvement |
Safe | Requires Improvement |
Well Led | Requires Improvement |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Last inspected | 15th February 2023 |
Last rated | 25th March 2023 |
Current Report |
Clumber House Care Home Care Home - Care Quality Commission (cqc.org.uk) |
Historic Reports |
Clumber House Care Home Care Home - Care Quality Commission (cqc.org.uk) |
Registration Date | 9th November 2012 |
Service Provider | United Care (North) Limited, SS7 1PW |
Transport |
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Bus Stop nearby, Car Park. |
Places of Worship |
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Anglican Church, Catholic Church. |
Nearby Services |
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Church, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shops. |
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