Candlewood House
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Candlewood House
Bentley Drive
London
NW2 2TD
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,700.00 |
| Regulator's Rating | Not Yet Rated |
Meet The Manager
Xiao Williams is Home Manager at Candlewood House.
I first studied advanced nursing in China during 1980s. Over the years, I have expanded my career across different countries, from Middle East to eventually settling in the UK. After successfully completing NMC Overseas Adaptation Programme, I have been dedicated to Intensive Care Nursing within the NHS Trust since 2006. This led me to pursue a MSc in Quality and Safety in Healthcare at Imperial College London in 2010 and later an MBA at Cranfield University School of Management to consolidate my business acumen and leadership skills in 2013.My professional journey took a turn, from acute care to Clinical Governance then the Elderly Care. At Candlewood House Care Home, I am excited to develop and support our team to provide the best possible care to our residents. Our overarching passion is to enrich the lives of our residents, team members and the local communities we serve.
Candlewood house is a brand-new safe and luxurious care home welcoming new residents. It is situated in North West London, close to Golders Green, Hampstead, Finchley, Belsize Park, St Johns Wood and Maida Vale. Candlewood House provides premium residential, nursing and dementia care.
Life at Candlewood House offers stimulating pastimes and fulfilling interactions in the comfort of a safe and elegant environment. Candlewood House is thoughtfully and tastefully furnished and styled throughout, to provide an exceptionally high standard of living. Facilities include: all bedrooms en suite; fine dining restaurants; House café; private dining room; retro music room; hair and beauty salon; cinema room; secure, landscaped gardens; sensory room; and car parking.
Candlewood House has invested in secure and comfortable indoor visiting areas, in addition to robust testing protocols, to facilitate meaningful visits with designated family members and friends.
Welcome to Candlewood House
Fine Dining at Candlewood
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Nursing Dementia / EMI, Palliative, Personal care. |
| Disability Support | Hearing Impairment, Physical Disability, Speech Impairment, Visual Impairment. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Nursing Specialisms | Cancer, Motor Neurone Disease (MND), Multiple Sclerosis, Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| Infection Control Initiatives in place | ||
|---|---|---|
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Safe Visiting Space | |||||
|---|---|---|---|---|---|
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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At Candlewood House, great care and attention has been taken to offer people the very best environment and facilities in which to live a comfortable and highly dignified life. Attractive contemporary features, second to none facilities, and beautifully landscaped gardens provide a backdrop to our long-standing award-winning hospitality and care service. It was recently awarded two prestigious international property awards. The home and its services are designed with a deep sense of understanding of the needs and wishes of people in our community and with the goal to achieve high levels of wellbeing. At Candlewood House ‘Feelings Matter’. Our values of Truth, Love and Compassion are reflected in everything that we do. With comfortable and inviting lounge areas, spacious and attractive cafés, bedrooms finished to the highest standards and bright yet intimate communal areas, there’s something to cater for all tastes, preferences and lifestyles. |
| Is Our Home Purpose Built |
|---|
| Yes |
| The Year Our Home Was Built |
|---|
| 1 Jan 2019 |
| How Many Floors We Have |
|---|
| 3 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
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| Activities Room, Bar / Pub, Bistro, Coffee Shop / Café, Conservatory, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Chiropodist, Chiropractor, Cinema, Coffee Shop, Dentist, GP, Hairdressers, Library, Lift, Nutritionist, Optician, Smoking Area. |
| Our Garden |
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| Communal Garden, Communal Patio, Scenic Views, Seating, Secure Garden, Sensory Garden, Vegetable Plot, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Reduce Plastic Use. |
| Brochures |
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| Candlewood House Opening Soon.pdf |
| Our Photos |
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| Description |
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We have 86 en suite bedrooms, all finished to the highest standards. Many have their own terrace or balcony. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 86 |
| Number Of Ensuite Rooms | 86 |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
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| Balcony, Direct Garden Access, Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Alarm, Balconet, Balcony, Freeview TV, Internet Access, Secure Access, Sky/Cable TV, Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,700.00 |
| Funding Types | |
|---|---|
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Bistro
Café
Lounge/Diner
Restaurant
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| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
We offer catering for special events.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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We create weekly activities calendars to engage all of our residents and enable them to enjoy their passions and learn new skills and hobbies seven days a week. At Candlewood House there’s something for everyone whether this is live music, dancing, art and crafts, cooking, gardening, pampering, theatre, opera or community excursions. |
| Our Photos |
|---|
| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Pilates, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
| Activities Outside Our Home |
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| Local Tourist Attractions, Shopping. |
| Our Pets |
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Please enquire directly with Candlewood House. |
| Can You Bring Your Pet |
|---|
| No |
Candlewood House
Bentley Drive
London
NW2 2TD
Not yet rated.
| Transport |
|---|
| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church, Buddhist Temple, Catholic Church, Gurdwara Temple, Methodist Church, Mosque, Synagogue. |
| Nearby Services |
|---|
| Garden Centre, Hospital, Park, Pub, Restaurant, Shopping Centre, Shops. |
Frequently asked questions about Candlewood House
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