Clement Court Care Home
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Clement Road
Chell
Stoke-on-trent
Staffordshire
ST6 6JN
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £800.00 |
| Regulator's Rating | Good |
Meet The Manager
Rebecca MacKenzie is Registered Manager at Clement Court Care Home.
Hello, my name is Rebecca,
I have been qualified as a nurse for 8 years. I decided to go into nursing due to personal experience following my mum having cancer.
I am passionate about developing relationships with people in long term care placements. I pride myself in being hands on in my role and ensuring that I develop good relationships with residents, families and team members to ensure the delivery of quality person centred care.
Clement Court strives to provide the very best standards of care to all residents. With extensive experience, the family-run home can provide high-quality care and ensures each resident is treated with dignity and respect.
The well-presented home in Stoke-on-Trent can care for people with a range of needs, including old age, dementia, physical disability, cancer, MS, Motor Neurone Disease and other such illnesses. The care team are all people who truly care about the residents and go above and beyond to ensure their time at Clement Court is enjoyable.
The home has 80 single rooms (although there are 3 that could be used as double rooms), of which 59 have en-suite WC facilities.
The care team are well trained and qualified to deliver the very best of care. With care plans tailored to each person, the individual needs of residents are highlighted and the support and care provided ensures that independence, choice and dignity are promoted at all times.
Daily life at Clement Court is enhanced by a ‘hidden gem’ of an enclosed garden, flowers, shrubs and raised beds. Many of the rooms overlook the garden and through the double doors from reception, the area is easily be accessed by residents and visitors and offers a really pleasant place for everyone to enjoy.
OUR MISSION
Together we are dedicated to enhancing the wellbeing of all, through quality, excellence and fun.
OUR VALUES
Humility Accountability Achievement Passion Integrity
OUR VISION
To be the home of choice in our local communities
Clement Court Care Home Virtual Tour
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, High Dependency, Learning Disability (ALD), Mental Healthcare, Palliative, Personal care, Physiotherapy, Reablement, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository. |
| Nursing Specialisms | Aids, Alcohol and Drugs misuse, Cancer, Cerebral Palsy, Chronic Traumatic Encephalopathy (CTE), Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Normal Pressure Hydrocephalus, Pain Management, Parkinson's Disease, Posterior Cortical Atrophy, Schizophrenia, Stroke, Traumatic Brain Injury, Ulcerative Colitis. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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We are following the advise of National and Local authorities including Public Health England and our local Infection Control and Prevention team. The Home's team will inform you about what arrangements are in place to keep you, our residents and team members as safe as possible. All necessary protective equipment will be supplied and visitors may be asked to complete Lateral Flow tests. Team members and residents are being tested as per the latest guidelines. Many thanks for your patience. |
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| Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
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| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Admission | The provider assured the regulator that it was admitting people safely to the service. |
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Premises | The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises. |
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Shielding | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Visitors | The provider assured the regulator that it was preventing visitors from catching and spreading infections. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling No, our care home does not provide a telephone in residents’ rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Our Building and Facilities |
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Our home is purpose-built which means it’s easy for us to meet the needs of our residents. There are plenty of communal areas for residents to enjoy time together or to find a space for some quiet time. The home has ample gardens for the residents to relax in and to pursue outdoor activities, if they wish. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Bar / Pub, Conservatory, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Chiropodist, Chiropractor, Dentist, GP, Hairdressers, Lift, Minibus, Nutritionist, Optician, Physiotherapy, Smoking Area. |
| Our Garden |
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| Communal Garden, Communal Patio, Pond or Lake, Scenic Views, Seating, Secure Garden, Sensory Garden, Summer House, Vegetable Plot, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Individual Heating Controls, Interactive Digital Touch Table. |
| Our Photos |
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| Description |
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The home has 80 single rooms (although there are 3 that could be used as double rooms), of which 59 have en-suite WC facilities. All rooms are a good size and we encourage anyone moving to Clement Court to personalise their rooms with a little bit of home. This might be with photos, paintings, pictures or ornaments. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 80 |
| Number Of Ensuite Rooms | 59 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
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| Double Room, Shared Room, Single Room. |
| Room Features |
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| Direct Garden Access, Furnished, Garden View, Step Free Access, Unfurnished. |
| Room Facilities |
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| Alarm, Freeview TV, Internet Access, Wifi. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £800.00 |
| Nursing Fees From / Price Per Week | £1,000.00 |
| Residential Dementia Fees From / Price Per Week | £800.00 |
| Nursing Dementia Fees From / Price Per Week | £1,000.00 |
| Respite Fees From / Price Per Week | £800.00 |
| Funding Types | |
|---|---|
| Local Authority | Stoke-on-Trent |
| Region | West Midlands |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
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| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
A la Carte
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
Our energy usage is well maintained.
| Activities Are So Important |
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It is important that our residents still feel part of the wider community and our teams ensure this is a priority by organising trips out to local groups, clubs, sights or just going down to the local pub for a pint. We also invite local groups, schools and places of worship and entertainers into our homes. At Clement Court Care Home, our Lifestyle team members work hard to ensure our residents individual needs are met. Uncovering and capturing individual resident hobbies and interests, as well as resident life histories, is an essential element of success in providing personalised daily activities which residents will enjoy. Individual activities for residents are of great importance – letter writing, video calls with family members, attending churches and continuing long standing attendance at community groups and clubs can all be supported and achieved with the help of our Lifestyle team. |
| Our Photos |
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| Timetables |
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| Lifestyle Leaflet.pdf |
| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre. |
| Our Pets |
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We know that the bond between an owner and their pet is a very special one; that's why at Clement Court Care Home, we welcome for residents to bring their pets with them to live in the home. Clement Court Care Home will carry out all the necessary checks and risk assessments to ensure that all residents and pets are safe and happy. Our team are also happy to help with caring for any pets on a daily basis. They are guaranteed get all the love and attention needed not only from their owner, but from everyone in the home! |
| Can You Bring Your Pet |
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| Yes |
| How We Help With Your Pet |
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| Feeding, Sanitation, Walking. |
| We Welcome |
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| Birds, Cats, Dogs, Others (subject to review), Rabbits, Reptiles. |
Clement Road
Chell
Stoke-on-trent
Staffordshire
ST6 6JN
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Assessment Date | 21st February 2024 |
| Published Date | 15th May 2024 |
| Current Report |
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| Historic Reports |
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| Registration Date | 1st May 2020 |
| Service Provider | Harbour Healthcare Ltd, SK4 1RD |
Clement Court Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Car Park, Car Park on-site. |
| Places of Worship |
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| Anglican Church, Catholic Church, Methodist Church, Mosque. |
| Nearby Services |
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| Chemist, Church, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops, Surgery. |
Frequently asked questions about Clement Court Care Home
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