Cuffley Manor Care Home

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Coopers Lane Road
Potters Bar
Hertfordshire
EN6 4AA

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,500.00
Regulator's Rating Good
Meet The Manager

Marion Wak-Williams is Home Manager at Cuffley Manor Care Home.

I am honoured to be part of the team as Home Manager at Cuffley Manor Care Home and thrilled to join the TLC Family. I believe in our vision to be the number one UK leading Care Home of Excellence in Dementia, Nursing and Resident Care.

I started my nursing career in 2010, after I qualified as Registered Nurse, I worked in the NHS for three years however; moved to Private Healthcare to allow me to have further opportunities to build relationships with residents and their families. I have also achieved Accredited End Of Care Champion with Marie Curie Hospice Hospital and Outstanding CQC Rating.

I excel in delivering excellent care, I wake up every morning knowing that I will make a delivery to the lives of our residents and team. I pride myself on making the right choices for the team and residents, always acting in the best interest of those we are caring for; ensuring the team deliver a positive outcome for the residents to live happy and fulfilling lives.

Marion Wak-Williams

Cuffley Manor is an award-winning care home that provides first-class residential care located in Potters Bar. The elegant décor, grand en-suite bedrooms and the wonderful community atmosphere makes Cuffley Care Home an exceptional place to live. Every resident can enjoy and take time to relax with an afternoon tea and coffee in the stunning Bistro. The home has its very own mini-golf course, Putting Green and a themed pub, The Cuffley Arms. After listening to their residents and the community, Cuffley Manor offers an all-inclusive care package. The package includes its fine dining and luxury treatments, together with its nurturing care, with no unexpected costs.


Cuffley Manor Virtual Tour
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Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, High Dependency, Learning Disability (ALD), Mental Healthcare, Palliative, Personal care, Reablement, Rehabilitation, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth.
Nursing Specialisms Alcohol and Drugs misuse, Cancer, Crohns, Heart Disease, Multiple Sclerosis, Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Challenging Behaviour, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
55

Our Building and Facilities

Furnished and presented to an exceptional standard, with luxury tasteful décor, Cuffley Manor is ideally situated a stone’s throw from green belt and woodlands and just half a mile from all the facilities that Potters Bar High Street offers. Everything is close by for residents, families and friends.

The home boasts a café, salon, shop, spa, cinema room, spacious landscaped gardens, along with generous sized beautifully decorated bedrooms and a range of lounge areas, whether looking to enjoy company or quiet contemplation. The warm, cosy and personal touches make Cuffley Manor a perfect choice for residential care.


Is Our Home Purpose Built
Yes

How Many Floors We Have
4

Who Owns Our Building
Private

Communal Rooms
Bar / Pub, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Beauty Salon, Cinema, Coffee Shop, GP, Hairdressers, Lift, Physiotherapy.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Combined Heat & Power (CHP), Electronic Visitor Register, Individual Heating Controls, Reduce Plastic Use.

Our Photos

Description

Our rooms are beautifully decorated with en suite facilities. Residents are encouraged to bring along some home comforts.


About Our Rooms
Number Of Rooms 60
Number Of Ensuite Rooms 60

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Internet Access, Telephone Point, Wifi.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,500.00

Funding Types
Local Authority Hertfordshire
Region East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Bistro Pink tick icon Café Pink tick icon Lounge/Diner Pink tick icon Restaurant
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Bistro.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities.


Our Photos

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Exercise Class, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Word Games.

Activities Outside Our Home
Local Tourist Attractions, Park, Pub, Shopping.
Our Pets

To be arranged with the management


Can You Bring Your Pet
Yes

Coopers Lane Road
Potters Bar
Hertfordshire
EN6 4AA

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 12th October 2017
Last rated 13th January 2018
Current Report

Cuffley Manor Care Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Cuffley Manor Care Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 21st July 2016
Service Provider Cooperscroft Care Home Limited, HA3 5AA
Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church, Methodist Church.

Nearby Services
Hospital, Park, Pub, Restaurant, Shops.

Frequently asked questions about Cuffley Manor Care Home

Cuffley Manor Care Home was given an overall rating of "Good" by the CQC in January 2018.
Cuffley Manor Care Home provides Residential, Dementia and Respite care.
Cuffley Manor Care Home has 60 rooms.
Prices for Cuffley Manor Care Home start from £1,500.00 per week.
Cuffley Manor Care Home is owned by TLC Care.
Yes. Cuffley Manor Care Home does offer Residential care.
Yes. Cuffley Manor Care Home does offer Respite care.
Yes. Cuffley Manor Care Home does provide care for people with Dementia.
Cuffley Manor Care Home comes under Hertfordshire.
Cuffley Manor Care Home accepts Local Authority clients.
Cuffley Manor Care Home does not accept NHS Continuing Healthcare clients.
Marion Wak-Williams is the manager of Cuffley Manor Care Home.

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