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Ridgemount Road
Sunningdale
Ascot
Berkshire
SL5 9RL

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Care Type Care Home
Care Category Residential | Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,550.00
Regulator's Rating Inadequate
Meet The Manager

Carmela Magbitang is Home Manager at Dormy House.

Originally from the Philippines I am a nurse by profession, and I’ve been working in the care sector for about 15 years, since I moved to the UK. I continually try to enhance my knowledge and skills as a nurse.

I was part of an NHS pilot project designed to reduce hospital admissions, not just in residential care but for any elderly person at home. It was a fascinating project, and I am proud to have been at the forefront of this initiative.

What truly resonates with me is the personal connection I foster with the residents. I prioritise spending meaningful time with them, integrating myself as a familiar presence rather than just an authority figure, ensuring their comfort and well-being. I sit next to them and find the time to check the whole home’s environment and work closely with my wonderful team here at Dormy. For me, caregiving is a heartfelt commitment to providing the level of care I would want for my own family.

Carmela Magbitang

Not all care homes are the same, and not many have all the charm of a converted country house that overlooks a national landmark golf course.

Dormy House care home has no handicap and boasts all of this and more, in a quiet setting in Sunningdale, close to Ascot, Bracknell and Virginia Water. It’s a wonderful lifestyle with the best in care, supporting residents with a wide range of needs, whether that’s residential care, nursing care, or care for those living well with dementia. Care is also offered for permanent, respite, convalescent and palliative care.

All the bedrooms are en-suite, and the amenities include a conservatory, hair salon and barbers, 1950’s-themed café, and lounge areas to welcome visiting family or friends. The established and mature gardens abound with wildlife to watch, and every day there’s a range of activities to keep mind, body and soul active.

There are also regular outings to nearby destinations such as Windsor Great Park, the Savill Garden, Kew, and the local shops, cafés and charming pubs.


Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, Nursing Dementia / EMI, Palliative, Personal care.
Disability Support Bed Bound, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia (EMI).
Dementia Behaviour Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
60

Our Building and Facilities

Indoor and outdoor facilities:

  • Secure Entrance
  • Nurse Call System
  • Receptionist (Weekdays)
  • Visitors' Toilet
  • Café or Bistro on site
  • Hair Salon on site
  • Free WiFi in Communal Areas
  • Activity Room
  • Assisted Bathroom
  • Lift
  • Bariatric Room
  • Quiet Lounge
  • Television Lounge
  • Conservatory/Orangery
  • Outdoor Terrace/Patio with Furniture
  • Dining Room(s)
  • Tray/Room Service
  • Self Serve Kitchenette
  • Themed Food Events
  • Activity Timetable
  • Visiting Entertainment
  • Memory Boxes
  • Wheelchair Accessible
  • Hoists
  • Fire Alarm & Sprinkler System
  • Resolved Corridors (D)
  • In-House Head Chef
  • In-House Laundry
  • In-House Handyman
  • Visiting Multi-Faith Clergy
  • Ambient Music
  • Care Fee Planning Advisory Service
  • Daily Newspapers
  • Car Park
  • Extensive Grounds
  • Landscaped Garden
  • Near Bus Stop
  • Near Train Station
  • Historic/Listed Building
  • Rural Environment
  • Fully Secure Garden

Care facilities:

  • Nutrition Plan
  • Reminiscence Therapy
  • Physiotherapist (Visiting)
  • GP (Visiting)
  • Occupational Therapist (Visiting)
  • Retained Registered General Nurse (RGN)
  • Daily Cleaning Service
  • In-House Laundry
  • Qualified Dementia Care Staff
  • Trained Dementia Care Staff
  • Registered Mental Health Nurse (Retained)
  • Hospitality Assured Accreditation
  • Internal Quality Assurance Team
  • Individual Care Plan
  • Continence Advisory Service
  • Activities Co-ordinators

Is Our Home Purpose Built
No

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Activities Room, Coffee Shop / Café, Conservatory, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
GP, Hairdressers, Lift, Physiotherapy.

Our Garden
Communal Garden, Communal Patio, Scenic Views, Seating.

Our Photos

Description

Room Facilities

  • En-Suite Emergency Call Point
  • Level Deck Shower
  • En-Suite Basin
  • En-Suite WC & Basin
  • En-Suite WC, Basin & Shower
  • En-Suite WC, Basin & Bath
  • WC/Shower Grab Rails
  • Nursing Bed
  • Double Aspect Rooms Available
  • Secure Patio Area
  • Television
  • Television with Freeview
  • Fully Furnished
  • Bring Your Own Furniture
  • Free WiFi in Bedrooms
  • Movement Alarm (D)
  • Window Limiters
  • Big Button Telephone
  • Traditional Fixtures & Fittings (D)
  • Plants (D)
  • Easy Grip Door Handles
  • Easily Coverable Mirrors (D)

About Our Rooms
Number Of Rooms 88
Number Of Ensuite Rooms 88
We offer these types of ensuite rooms: Bathroom with Bath, WC and Basin, Wet Rooms.

Type Of Room
Single Room.

Room Features
Furnished, Unfurnished.

Room Facilities
Alarm, Catch up TV, Freeview TV, Internet Access, Sky/Cable TV, Telephone Point.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,550.00
Nursing Fees From / Price Per Week £1,750.00
Residential Dementia Fees From / Price Per Week £1,550.00
Nursing Dementia Fees From / Price Per Week £1,750.00
Respite Fees From / Price Per Week £1,650.00

Funding Types
Local Authority Windsor and Maidenhead
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Bistro Pink tick icon Lounge/Diner Pink tick icon Restaurant
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon We use locally sourced and locally grown or reared food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

Our dedicated Health and Wellbeing Team will plan a weekly programme of activities to suit your loved one’s needs and interests. Activities range from arts and crafts to quizzes and music and exercise sessions. You’re also welcome to visit your loved one whenever you wish, and take them out for day trips.


    Our Photos

    Activities At Home
    Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Painting, Reminiscence, Themed Events, Visiting Entertainment.

    Activities Outside Our Home
    Local Tourist Attractions.
    go green logo

    The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

    The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

    The operation, maintenance, and repair of a property

    safe-tick Do you use LED light bulbs? Partial
    safe-tick Do you have an EPC rating? Yes
    safe-tick Do you use eco-friendly cleaning products? Yes

    The sourcing of goods and the landfill/recycling journey

    safe-tick Do you monitor your waste? Yes
    safe-tick Do you train your team on recycling practices? Yes
    safe-tick Do you have systems for recycling throughout the home? Yes

    Energy reduction and renewable energy usage

    safe-tick Do you measure your energy consumption? Yes
    safe-tick Do you have an electric vehicle charging point? Yes

    Using digital rather than paper based processes

    safe-tick Do you use digital payslips? Yes
    safe-tick Do you use online rotas? Yes
    safe-tick Do you use digital care plans? Yes
    Our Pets

    Unfortunately, pets are not allowed at Dormy House


    Can You Bring Your Pet
    No

    Ridgemount Road
    Sunningdale
    Ascot
    Berkshire
    SL5 9RL

    Regulator: CQC

    Current Ratings
    Overall Inadequate
    Safe Inadequate
    Well Led Inadequate
    Caring Requires Improvement
    Responsive Requires Improvement
    Effective Requires Improvement
    Inspection Reports
    Last inspected 2nd November 2023
    Last rated 30th January 2024
    Current Report

    Dormy House Care Home - Care Quality Commission (cqc.org.uk)

    Historic Reports

    Dormy House Care Home - Care Quality Commission (cqc.org.uk)

    Registration Date 4th July 2013
    Service Provider Caring Homes Healthcare Group Limited, CO4 9YQ
    Transport
    Bus Stop nearby, Train Station nearby.

    Nearby Services
    Park, Restaurant, Shops.

    Frequently asked questions about Dormy House

    Dormy House was given an overall rating of "Inadequate" by the CQC in January 2024.
    Dormy House provides Residential, Nursing, Dementia and Respite care.
    Dormy House has 88 rooms.
    Prices for Dormy House start from £1,550.00 per week.
    Dormy House is owned by Aria Care.
    Yes. Dormy House does offer Residential care.
    Yes. Dormy House does offer Respite care.
    Yes. Dormy House does provide care for people with Dementia.
    Dormy House comes under Windsor and Maidenhead.
    Dormy House accepts Local Authority clients.
    Dormy House accepts NHS Continuing Healthcare clients.
    Carmela Magbitang is the manager of Dormy House.

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