Downham Grange
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Clackclose Road
Downham Market
Norfolk
PE38 9PA
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Inadequate |
Meet The Manager
Valmy Flores is Home Manager at Downham Grange.
I have recently joined Downham Grange as home manager and I bring 30 years of nursing experience to the role. I have worked in many care settings and have wide experience of the varying care needs of the elderly population. I am looking forward to providing a high standard of care that meets the clients’ very individual needs. I am keen to meet and engage with the significant others of all those that are in our care.
A very welcoming, carefully designed home, Downham Grange is set in charming woodland grounds on the outskirts of the bustling market town of Downham Market, just eleven miles south of King’s Lynn. The home provides exceptional, specialised care for those in need of residential, nursing and dementia care and offers a peaceful and comfortable haven for all residents.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Daily Respite Care, End of Life, Personal care. |
| Disability Support | Bed Bound, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 50 |
| Our Building and Facilities |
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The recently opened Downham Grange is a bespoke development located in the heart of the Norfolk town of Downham Market. The town has a railway station and good road links making the home easily accessible to all nearby towns, including King’s Lynn, Swaffham and Ely. The home is located by the attractive river - The Great Ouse. The £6 million development of Downham Grange challenges the usual perceptions of care homes by offering a high specification residence that anybody would be proud to call home. Downham Grange is bright and airy with a very friendly, warm atmosphere. The house has wide corridors, attractive carpets and soft furnishings, and some areas have stylish hardwood flooring. To make life easier in the home for everyone, there are lifts, chairlifts, wheelchair. In addition, there are specialised mattresses, call bells, pressure mats and door alarms. There are several family-sized group living areas, which are highly appropriate for those residents living with a dementia. |
| How Many Floors We Have |
|---|
| 2 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
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| Dining Rooms, Sitting Rooms. |
| What Else Do We Provide |
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| Hairdressers, Lift, Minibus. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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The 62 bedrooms are all en suite, stylishly decorated and furnished, but can be individualised to a high degree according to a resident’s personal tastes. This is positively encouraged for a more homely feel. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 62 |
| Number Of Ensuite Rooms | 62 |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Unfurnished. |
| Room Facilities |
|---|
| Catch up TV, Freeview TV, Internet Access, Sky/Cable TV, Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
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| Funding Types | |
|---|---|
| Local Authority | Norfolk |
| Region | East |
| We Accept Self-Funding Clients | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
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Relaxation comes naturally at Downham Grange, with the home’s very own treatment room and hairdressing salon ‘Cut and Curl’. These are used for various therapeutic treatments and offer the chance to be pampered in state-of-the-art facilities. Downham Grange has been designed to provide residents with a safe outdoor space to enjoy the warmer weather in a large purpose-built enclosed courtyard. It has attractive lawns and seating and raised flower beds for residents to tend their own plants and vegetables if they wish. |
| Activities At Home |
|---|
| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Gardening, Knitting / Embroidery, Painting, Reminiscence, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
Clackclose Road
Downham Market
Norfolk
PE38 9PA
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Inadequate |
| Safe | Inadequate |
| Well Led | Inadequate |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 4th July 2023 |
| Last rated | 7th October 2023 |
| Reports | |
| Registration Date | 16th December 2010 |
| Service Provider | Kingsley Care Homes Limited, NR32 1QS |
7th October 2023 | Transport |
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| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
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| Catholic Church, Methodist Church. |
| Nearby Services |
|---|
| Church, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Downham Grange
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