Downs House

We've taken the appropriate steps to ensure the safety of residents by offering enhanced training and virus testing.

Staff continue to wear masks and PPE, testing for new admissions and discharges, visitors encouraged not to visit if unwell. Testing available.

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

The public areas are delightfully appointed and include a large Lounge and Sun Lounge which open onto lovely landscaped gardens.

The Dining Room and Garden Room have separate tables where residents can dine in small groups. There is also a Television and Video Lounge and a Hairdressing Salon.

Downs House has a range of facilities that ensure that their residents’ needs are fully met.

Our existing accommodation consists of 34 quality bedrooms, all are tastefully appointed and fully furnished. All have en-suite toilets and many have en-suite bathrooms. There are bedrooms on the ground, first and second floors, all served by two full shaft lifts.

Both Downs House and Stroud House have Activity Co-Ordinators who work hard to ensure that residents enjoy themselves whatever their individual circumstances or challenges and to this end a range of varied activities are organised. They can also provide some one to one support for those unable to join in group activities. We aim to provide at least one activity every day.

Also popular are the regular outings, with visits to a wide variety of places of interest, theatre shows, historical sites, pub lunches, local attractions and much more. With our own minibuses, helpful carers and wheelchairs always on hand, it is possible for all residents to join in and enjoy the opportunities available.

We do not normally allow pets in the home, however, we understand that a pet may be the main companion of a new resident, therefore, at the discretion of the Manager we may allow a pet to join its owner in the home, provided the following conditions are met:

• There is not an existing resident with an allergy to the particular pet.
  
• The pet is fully house trained. The care staff will not be responsible for clearing up after the pet, emptying litter trays etc.
• The pet does not become aggressive or liable to harm another resident or member of staff in anyway.
• The pet will be subject to a one months' trial period to assess suitability.

Downs House Care Home - Care Quality Commission (cqc.org.uk)

Downs House Care Home - Care Quality Commission (cqc.org.uk)