Durban House
Book a Visit
33 Woodley Lane
Woodley lane
Romsey
Hampshire
SO51 7JL
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,350.00 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Chelsea Cavill is Home Manager at Durban House.
"I’ve been working in social care for over 18 years; I have worked in domiciliary care in the community, live-in care, residential and nursing homes; I have worked my way up from a care assistant to now manager of Durban House.
I have previously worked as a trainer in social care and believe in developing our staff to be the best they can be. Our team here at Durban House is incredible at what they do. We strive every day to ensure we provide the highest quality care to our residents, putting their well-being at the heart of what we do.
One of the reasons I chose to work for Kindred Care is the community of support offered; it really is second to none."
Welcome to Durban House Nursing Home, located in the heart of Romsey town centre. We offer 37 bedrooms, two large communal lounges, a recently opened bistro, and beautiful spacious gardens featuring a fish pond. We provide a comfortable and inviting environment for our residents and visitors alike.
Our dedicated staff team actively builds close relationships with our residents. This means working to enhance their well-being and ensure they feel at home. We believe in enabling residents to continue living their lives to the fullest extent possible.
At Durban House, we believe that care is only one piece of the puzzle when it comes to supporting the well-being of our residents. Therefore, while caregiving is an essential part of what we do, we focus on a more comprehensive approach that nurtures every individual's emotional, social, and mental health.
Durban House's Summer Party
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, End of Life, Nursing Dementia / EMI, Palliative, Personal care. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Nursing Specialisms | Cancer, Crohn's Disease, Multiple Sclerosis, Muscular Dystrophy (MD), Parkinson's Disease, Stroke, Traumatic Brain Injury, Ulcerative Colitis. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Durban House is working within the government guidelines to help protect its staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Air Filtration & Purification | We are using air filtration and/or air purification devices within our care setting. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
| Safe Visiting Space | |||||
|---|---|---|---|---|---|
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Our care home provides a telephone in some of our residents’ rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
|---|
| 55 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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The heart of Durban House Care Home is the old house, which dates from the turn of the last century. Over the years, the house has benefitted from two extensions, the most recent of which provides a number of rooms with ensuite facilities and access directly into the garden. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Chiropodist, Dentist, GP, Hairdressers, Lift, Minibus, Optician. |
| Our Garden |
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| Communal Garden, Communal Patio, Seating. |
| How 'Smart' Are We? |
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| Interactive Digital Touch Table, Reduce Plastic Use. |
| Brochures |
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| Durban-House-Brochure.pdf |
| Our Photos |
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| Description |
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At Durban House, we have 37 colourful and cosy single bedrooms and one shared room. Each room has a television, and residents have internet access. Some of our rooms have private patios with beautiful views of the garden. Residents are welcome to personalise their rooms. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 42 |
| Number Of Ensuite Rooms | 13 |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View. |
| Room Facilities |
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| Freeview TV, Private Patio, Secure Access, Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,350.00 |
| Funding Types | |
|---|---|
| Local Authority | Hampshire |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Bistro
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We grow some food and/or ingredients on site.
| Activities Are So Important |
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We provide a vibrant, engaging environment where residents can thrive. To achieve this, we offer various activities catering to social and emotional needs, ensuring each person feels connected and supported. From daily programs that promote interaction and enjoyment to larger community events, we create opportunities for residents to build relationships and feel a sense of belonging. In addition, at Durban House, we facilitate intimate family dinners for special occasions, providing moments of joy and celebration in a personal setting. |
| Activities At Home |
|---|
| Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Garden Centre, Local Tourist Attractions, Park, Pub, Shopping. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Are your windows double glazed? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
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Do you compost? | Yes |
| Our Pets |
|---|
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Relatives often bring family pets when they come to visit the residents. |
| Can You Bring Your Pet |
|---|
| No |
33 Woodley Lane
Woodley lane
Romsey
Hampshire
SO51 7JL
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 5th October 2022 |
| Last rated | 17th November 2022 |
| Current Report |
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| Historic Reports |
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| Registration Date | 11th January 2011 |
| Service Provider | J Sai Country Home Limited, RG14 1JN |
Durban House Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church, Methodist Church. |
| Nearby Services |
|---|
| Church, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Durban House
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