Alexander House Care Home
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| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,575.00 |
| Regulator's Rating | Not Yet Rated |
Meet The Manager
Damon Drummond is Home Manager at Alexander House Care Home.
Damon brings a wealth of experience to Alexander House having previously managed other luxury care homes in the south west of England. He has an eye for detail and a passion for ensuring that all residents live their very best lives.
Alexander House is a purpose-built nursing, residential and dementia care home in Pinhoe, Exeter.
A private care facility that provides superior accommodation for 67 residents, the home has been built with the intention of providing a pleasant lifestyle for our residents, with a strong emphasis on group living and the building of new connections with like-minded people.
Our team‘s objective is to provide a loving and supportive setting in which everyone can thrive. All staff have undergone extensive training to give the best possible care and support to all residents who live with us.
Alexander House Care Home
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Palliative, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Nursing Specialisms | Parkinson's Disease. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's, Lewy Body, Mixed Dementias. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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The health, safety and wellbeing of our residents and staff is our top priority at Alexander House Care Home. With this in mind we have added a host of new additional safety measures at our facilities to ensure that our residents may continue to live their lives as they choose with minimal inconvenience. By making just a few tweaks to our daily lives we can mitigate the risk of COVID-19 in our community. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Admission | The provider assured the regulator that it was admitting people safely to the service. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Visitors | The provider assured the regulator that it was preventing visitors from catching and spreading infections. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Our Building and Facilities |
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This elegant, purpose built home couples luxurious accommodation and facilities combined with a dedicated team who are devoted to supporting every resident to get the best experience from every day. We have carefully designed our home to offer support and care and an inviting ambience to promote friendship and wonderful memories. Special occasions with family and friends need never be missed with our private dining room offering bespoke menus. Our talented team of chefs pride themselves on producing the highest quality handcrafted, nutritious meals, ensuring all tastes and dietary needs are catered for. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
|---|
| Activities Room, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Cinema, Hairdressers, Library, Lift. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Reduce Plastic Use. |
| Brochures |
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| Alexander-House-4pp-Brochure.pdf |
| Our Photos |
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| Description |
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All 67 of our bedrooms feature en-suite wet rooms, modern furnishings, flat-screen televisions, high-speed internet access, and modern call systems. Many of our rooms feature balconies and views across the Devon countryside. Residents can bring their personal belongings with them to decorate their bedroom for maximum comfort. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 67 |
| Number Of Ensuite Rooms | 67 |
| We offer these types of ensuite rooms: WC and Basin, Wet Rooms. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View, Unfurnished. |
| Room Facilities |
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| Internet Access, Sky/Cable TV, Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,575.00 |
| Nursing Fees From / Price Per Week | £1,785.00 |
| Residential Dementia Fees From / Price Per Week | £1,680.00 |
| Funding Types | |
|---|---|
| Local Authority | Devon |
| Region | South West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Café
Restaurant
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| Dining Styles |
A la Carte
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Specialities |
Slow cooked Pork Loin, celeriac, apple and potato gratin and a cider jus followed by Classic Devon custard tart, poached spiced rhubarb and homemadegranola crunch
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
There is a weekly menu.
We offer catering for special events.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
| Activities Are So Important |
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We want all of our residents, who want to, to attempt new things and get creative in a secure and supervised environment. We want to give them the confidence to be independent and socialise with others. All of our activity sessions are tailored to the interests of our residents, with the purpose of motivating and inspiring everyone who participates in them. |
| Our Photos |
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| Timetables |
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| Alexander House A1 Activities Examples.pdf |
| Activities At Home |
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| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Dancing, Excursions, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Themed Events, Word Games. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Park, Pub, Shopping. |
| Our Pets |
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Contact the house manager. |
| Can You Bring Your Pet |
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| No |
Hawkins Road
Exeter
Devon
EX1 3UW
Regulator: CQC
| Current Ratings | |
|---|---|
| Safe | Good |
| Inspection Reports | |
| Assessment Date | 21st December 2023 |
| Published Date | 27th March 2024 |
| Current Report |
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| Historic Reports |
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| Registration Date | 20th January 2023 |
Alexander House Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
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| Anglican Church. |
| Nearby Services |
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| Chemist, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Alexander House Care Home
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