Alexander House Care Home

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Care Type Care Home
Care Category Residential | Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,575.00
Regulator's Rating Not Yet Rated
Meet The Manager

Damon Drummond is Home Manager at Alexander House Care Home.

Damon brings a wealth of experience to Alexander House having previously managed other luxury care homes in the south west of England.  He has an eye for detail and a passion for ensuring that all residents live their very best lives.

Damon Drummond

Alexander House is a brand new nursing, residential and dementia care home in Pinhoe, Exeter.

A private care facility that provides superior accommodation for 67 residents, the home has been built with the intention of providing a pleasant lifestyle for our residents, with a strong emphasis on group living and the building of new connections with like-minded people.

Our team‘s objective is to provide a loving and supportive setting in which everyone can thrive. All staff have undergone extensive training to give the best possible care and support to all residents who live with us.


Alexander House Care Home
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Care Options We Can Provide
Support For Companionship, Palliative, Personal care.
Disability Support Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Parkinson's Disease.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness.
Dementia Specialisms Alzheimer's, Lewy Body, Mixed Dementias.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

The health, safety and wellbeing of our residents and staff is our top priority at Alexander House Care Home. With this in mind we have added a host of new additional safety measures at our facilities to ensure that our residents may continue to live their lives as they choose with minimal inconvenience. By making just a few tweaks to our daily lives we can mitigate the risk of COVID-19 in our community.

Infection Control Initiatives in place
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Admission The provider assured the regulator that it was admitting people safely to the service.
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
safe-tick Visitors The provider assured the regulator that it was preventing visitors from catching and spreading infections.
View the provider’s latest Inspection Reports.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
60

LGBTQ Welcome
Yes
Contract
Residency Agreement.pdf
Our Building and Facilities

This elegant, purpose built home couples luxurious accommodation and facilities combined with a dedicated team who are devoted to supporting every resident to get the best experience from every day.

We have carefully designed our home to offer support and care and an inviting ambience to promote friendship and wonderful memories.

Special occasions with family and friends need never be missed with our private dining room offering bespoke menus. Our talented team of chefs pride themselves on producing the highest quality handcrafted, nutritious meals, ensuring all tastes and dietary needs are catered for.


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Activities Room, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Cinema, Hairdressers, Library, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Reduce Plastic Use.

Brochures
Alexander-House-4pp-Brochure.pdf

Our Photos

Description

All 67 of our bedrooms feature en-suite wet rooms, modern furnishings, flat-screen televisions, high-speed internet access, and modern call systems. Many of our rooms feature balconies and views across the Devon countryside. Residents can bring their personal belongings with them to decorate their bedroom for maximum comfort.


About Our Rooms
Number Of Rooms 67
Number Of Ensuite Rooms 67
We offer these types of ensuite rooms: WC and Basin, Wet Rooms.

Type Of Room
Single Room.

Room Features
Furnished, Garden View, Unfurnished.

Room Facilities
Internet Access, Sky/Cable TV, Telephone Point.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,575.00
Nursing Fees From / Price Per Week £1,785.00
Residential Dementia Fees From / Price Per Week £1,680.00

Funding Types
Local Authority Devon
Region South West
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding No
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Café Pink tick icon Restaurant
Dining Styles Pink tick icon A la Carte Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Specialities Pink tick icon Slow cooked Pork Loin, celeriac, apple and potato gratin and a cider jus followed by Classic Devon custard tart, poached spiced rhubarb and homemadegranola crunch
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Room Service

A critical component for good health.

Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Restaurant


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.


Pink tick icon We grow some food and/or ingredients on site.


Pink tick icon We use locally sourced and locally grown or reared food.

Pink tick icon Our energy usage is well maintained.

Activities Are So Important

We want all of our residents, who want to, to attempt new things and get creative in a secure and supervised environment. We want to give them the confidence to be independent and socialise with others.

All of our activity sessions are tailored to the interests of our residents, with the purpose of motivating and inspiring everyone who participates in them.


Our Photos

Timetables
Alexander House A1 Activities Examples.pdf

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Dancing, Excursions, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Themed Events, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Pub, Shopping.
Our Pets

Contact the house manager.


Can You Bring Your Pet
No

Hawkins Road
Exeter
Devon
EX1 3UW

Regulator: CQC

Current Ratings
Safe Good
Inspection Reports
Assessment Date 21st December 2023
Published Date 27th March 2024
Current Report

Alexander House Care Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Alexander House Care Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 20th January 2023
Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Chemist, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops.

Frequently asked questions about Alexander House Care Home

Alexander House Care Home provides Residential, Nursing, Dementia and Respite care.
Alexander House Care Home has 67 rooms.
Prices for Alexander House Care Home start from £1,575.00 per week.
Yes. Alexander House Care Home does offer Residential care.
Yes. Alexander House Care Home does offer Respite care.
Yes. Alexander House Care Home does provide care for people with Dementia.
Alexander House Care Home comes under Devon.
Alexander House Care Home does not accept Local Authority clients.
Alexander House Care Home accepts NHS Continuing Healthcare clients.
Damon Drummond is the manager of Alexander House Care Home.

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