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Profile Strength |
Excellent 97%
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|---|---|
| Care Type | Home Care |
| Care Category | Personal | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Good |
Meet The Manager
Surj Virk is Managing Director at Visiting Angels Warwickshire.
I have spent the majority of my adult working life in health and social care, travelling the UK providing support and guidance to a number of home care businesses. My career to date has seen me working in many management roles including recruitment, training, compliance, quality assurance, regional management and registered manager. I have seen some very good care provision and some not so good inspiring me to provide a high-quality service to my local community in Warwickshire.
I have seen the high turnover of care staff and the impact this has on the people receiving care, constantly being cared for by different people, not knowing who is going to turn up and how much they will know about the support that needs to be provided and unable to build any meaningful relationship with the caregivers. I want to provide a consistent, caring and safe service to the individuals we are supporting and this is why I joined Visiting Angels, to be carer centric!
How it works…
Quality care focuses on the needs of individuals and because we are all different it cannot be standardised. We take the time to understand you, your circumstances and individual care needs, then we tailor a care package to you. This is what makes our home carers stand out and shine compared to others.
Our Care Angels
Visiting Angels has been providing care across the world for 20 years. Our business has been built on recruiting, training and supporting the very best bespoke carers and enabling them to deliver premium quality care. We know that our carers are brilliant, loving, professional people doing amazing work. Our at home care workers come second to none.
Why we’re different
Too often care workers are under appreciated but at Visiting Angels we put carers at the centre of our business to make sure they can deliver a truly person-centred service to you. We look after our carers better so that they can look after you, this is why our home care services are top of the range. Elderly care, respite care and more – we can help you however you need.
| Brochures |
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| Visiting Angels - Client Leaflet Aug 23- Warwickshire.pdf |
| Care Options | We Can Provide |
|---|---|
| Care Given | Companionship, Complex Care, Convalescence, Daily Respite Care, Emergency Care, End of Life, High Dependency, Learning Disability (ALD), Palliative, Personal care, Reablement, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Housekeeping | Cleaning, Household Admin, Laundry, Meal Preparation, Medical Appointments, Prescription Collection, Shopping, Tidying, Transportation. |
| Medication | By Mouth, Change Catheter, Electronic Medication Management. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Care Visits | 1 Hour, 2 Hours, 3 Hours, 4 Hours, 6 Hours, Days, Full Day, Full Day & Night, Night Service (awake / waking), Sitting-in Service, Sleep-in Service, Weeks. |
| Transport | Carer provides own vehicle, Will accompany on Public Transport, Will drive client's vehicle. |
| Technology | Emergency Response, Family Apps, GPS Tracking, Key Safes. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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All staff are provided with PPE including face masks, gloves, aprons, shoe covers. All staff are trained in infection control and update this training annually. |
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| Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Premises | The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises. |
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Shielding | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Visitors | The provider assured the regulator that it was preventing visitors from catching and spreading infections. |
| To view the provider’s latest Inspection Reports, Click here. | ||
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Funding Types | |
|---|---|
| Region | West Midlands |
| We Accept Self-Funding Clients | Yes |
| Local Authority Funded Clients | Yes |
| The Importance Of Meal Times |
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We will prepare/cook food according to individual requirements and service as preferred. |
| We Can Prepare |
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| Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
| Dietary Options |
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| Gluten-free, Halal, Kosher, Pureed, Vegan, Vegetarian. |
| Our Photos |
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| Activities Are So Important |
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As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities, at home and in the community. |
| Our Photos |
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| Staff Specialities |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Pilates, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
| Our Pets |
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We can support to look after pets. |
| How We Help With Your Pet |
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| Feeding, Sanitation, Walking. |
Regulator: CQC
| Current Ratings | |
|---|---|
| CQC Registered | Yes |
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 3rd November 2023 |
| Last rated | 5th December 2023 |
| Reports | |
| Registration Date | 4th November 2022 |
5th December 2023 We cover Solihull, Knowle, Dorridge, Hockley Heath, Earlswood, Hollywood, Wythall, Rubery, Barnt Green, Alvechurch, Lapworth, Baddesley Clinton, Rowington, Hatton, Leek Wootton, Cubbington, Henley-In Arden, Claverdon, Buckley Green, Tanworth-In-Arden, Warwick, Royal Leamington Spa, Budbrook, Alvechurch, Rowney Green, Beoley, Redditch, Crumpfield, Studley, Spernall, Feckenham, Stock Green, Great Alne, Wilmcote, Bishopton, Snitterfield, Alveston, Alcester, Stratford-Upon-Avon, Clifford Chambers, Ettington, Newbold-On-Stour, Wimpstone, Temple Grafton, Bidford-On-Avon, Welford-On-Avon, Long Marston, Lower Quinton and South & South West Birmingham.
Our Registered Address is:
6 Ardent Court
William James Way
Henley-in-arden
Warwickshire
B95 5GF
Frequently asked questions about Visiting Angels Warwickshire
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