Lightwood Road
Dudley
West Midlands
DY1 2RS
Care Type | Care Home |
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Care Category | Residential | Dementia | Respite |
Availability | Yes |
Regulator's Rating | Requires Improvement |
Linda Lovett is Manager at Ashbourne Care Home.
Situated in the Dibdale area of the historic market town of Dudley, Ashbourne Care Home delivers personalised residential, dementia and respite care with a strong sense of Black Country identity.
We’re proud of where we’re from, and many of our team have lived close by all their lives. We know that being greeted with a friendly “ow am ya?” each morning helps our residents maintain a sense of familiarity and family.
We think of our residents as family, which is why ensuring we provide choice and opportunities to be involved in all the important decisions is at the heart of everything we do.
Care Options | We Can Provide |
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Support For | Companionship, Convalescence, Personal care, Reablement, Rehabilitation, Support for Couples. |
Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
Medication | By Mouth. |
Type Of Dementia | Mild Dementia, Moderate Dementia. |
Dementia Behaviour | Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Vascular Dementia. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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We are working within the government guidelines to help protect our staff and clients. |
Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. | |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
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In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
Regulator: CQC | ||
Admission | The provider assured the regulator that it was admitting people safely to the service. | |
Policies | The provider assured the regulator that its infection prevention and control policy was up to date. | |
Premises | The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises. | |
Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. | |
View the provider’s latest Inspection Reports. |
Safe Visiting Space | |||||
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Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Our care home has mobile phone signal in some of our residents’ rooms. Telephone for external calling The Care Organisation has not indicated availability |
Minimum Age |
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65 |
LGBTQ Welcome |
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Yes |
Our Building and Facilities |
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We love our outdoor areas, these are the perfect spots to relax or catch up with family and friends in the warmer months. Our dementia garden is a safe outside space with sensory plants and raised borders for our green fingered residents. . Who doesn’t love to indulge in some pampering?! Our residents eagerly anticipate their visits to our on-site hair and beauty salon. Weekly time slots with our skilled, visiting hairstylist are available. Professional hairdressing services involve an additional fee, and our home manager can provide you with the current rates. We also offer beauty sessions as part of our activity programme, which includes nail treatments and soothing hand massages. |
Is Our Home Purpose Built |
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Yes |
How Many Floors We Have |
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2 |
Who Owns Our Building |
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Private |
Communal Rooms |
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Bar / Pub, Dining Rooms, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Assisted Bathroom, Beauty Salon, Hairdressers, Lift. |
Our Garden |
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Communal Garden, Communal Patio, Private Garden(s), Seating, Sensory Garden, Wheelchair Friendly Access. |
How 'Smart' Are We? |
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Individual Heating Controls. |
Brochures |
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eAshbourne-Care-Home.pdf |
Description |
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We know getting your room just right is essential, which is why we’ll work with you to make sure it’s exactly as you want it to be – a real home-from-home. We offer 37 rooms, all tastefully decorated and ready to be personalised. We’ll assist you in making the space your own with personal items including furniture, photographs and ornaments. |
About Our Rooms | |
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Number Of Rooms | 38 |
We offer these types of ensuite rooms: WC and Basin. |
Type Of Room |
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Single Room. |
Room Features |
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Furnished, Garden View, Step Free Access, Unfurnished. |
Room Facilities |
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Internet Access, Wifi. |
Funding Types | |
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Local Authority | Dudley |
Region | West Midlands |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | Yes |
We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Styles of Food | Gluten-free Halal Kosher Pureed Vegan Vegetarian |
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Dining Locations | Bedroom Dining Lounge/Diner |
Dining Styles | Hot Trolley Room Service |
Specialities | Our menu is all home cooked food, taking into account resident preferences |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
Activities Are So Important |
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Staying active is so important and at Ashbourne Care Home, there is never a dull moment! It is the role of our Activities Co-ordinator to encourage residents to take part in group activities, such as gentle exercise, quizzes, crafts and enjoying live entertainment and music. We also spend quality one-to-one time with our residents concentrating on person-centred interests and hobbies. |
Activities At Home |
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1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Visiting Entertainment, Word Games. |
Activities Outside Our Home |
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Local Tourist Attractions. |
Lightwood Road
Dudley
West Midlands
DY1 2RS
Current Ratings | |
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Overall | Requires Improvement |
Safe | Requires Improvement |
Well Led | Requires Improvement |
Caring | Requires Improvement |
Responsive | Requires Improvement |
Effective | Requires Improvement |
Inspection Reports | |
Last rated | 8th March 2024 |
Current Report |
Ashbourne Care Home Care Home - Care Quality Commission (cqc.org.uk) |
Historic Reports |
Ashbourne Care Home Care Home - Care Quality Commission (cqc.org.uk) |
Registration Date | 22nd March 2024 |
Transport |
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Bus Stop nearby, Car Park. |
Places of Worship |
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Methodist Church, Mosque. |
Nearby Services |
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Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
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