Bentley Court Care Home

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29 Nordley Road
Wolverhampton
West Midlands
WV11 1PX

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Care Type Care Home
Care Category Residential | Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £750.00
Regulator's Rating Good
Meet The Manager

Susan Shelley is Registered Manager at Bentley Court Care Home.

Susan Shelley serves as the Registered Manager at Bentley Court, bringing with her an extensive background encompassing over 30 years of experience in the care sector, with 24 years specifically in managerial positions. Her profound commitment to her role is evident through her passion for nurturing the well-being of residents, a passion that has been honed over her extensive career. Susan's seasoned expertise and genuine enthusiasm for her work underscore her dedication to providing exemplary care within the facility.

Susan Shelley

Bentley Court Care Home with nursing is a purpose-built 77-bed care home situated in a residential area of Wednesfield, Wolverhampton. Here, we specialise in nursing care, residential care and dementia nursing care including Alzheimer’s care. 

Our person-centred approach means we focus our care on the individual needs of each resident, providing close monitoring and support without taking away their independence and dignity. For us, comfort and compassion are key so your loved one feels completely relaxed in their home away from home.


Care Options We Can Provide
Support For Companionship, Daily Respite Care, End of Life, Independent Living, Mental Healthcare, Nursing Dementia / EMI, Palliative, Personal care.
Disability Support Hearing Impairment, Physical Disability, Physically Frail, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia (EMI).
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

We have an open door policy that enables both the residents and the staff to openly come and discuss any issues they may have. We provide Safeguarding training to all the staff. We are always open and transparent when things go wrong.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

With communal areas including two dining rooms, two lounges on each floor and a salon for a visiting hairdresser, Bentley Court features an enclosed garden where residents can get together and relax, along with a beautiful patio garden where they can enjoy their peaceful surroundings.


Is Our Home Purpose Built
No

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Activities Room, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Beauty Salon, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access.

Our Photos

Description

Accommodation for our residents is provided in single en-suite rooms that are arranged over two floors.


About Our Rooms
Number Of Rooms 77
Number Of Ensuite Rooms 77
We offer these types of ensuite rooms: WC and Basin.

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Internet Access, Wifi.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £750.00

Funding Types
Local Authority Wolverhampton
Region West Midlands
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Kosher Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Hot Trolley
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.


Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Our energy usage is well maintained.

Activities Are So Important

Our activities coordinator plans an events schedule to encourage socialisation amongst residents and improve their personal wellbeing. Residents can go on regular trips to local shops, garden centres, the local park and places further afield in line with the official guidelines.


Our Photos

Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Reminiscence, Visiting Entertainment, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Shopping.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Partial
safe-tick Are your windows double glazed? Yes
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you use eco-friendly cleaning products? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes
safe-tick Do you train your team on recycling practices? Yes
safe-tick Do you have systems for recycling throughout the home? Partial

Energy reduction and renewable energy usage

safe-tick Is your boiler less than 15 years old? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use digital care plans? Yes

29 Nordley Road
Wolverhampton
West Midlands
WV11 1PX

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 22nd August 2022
Last rated 4th October 2022
Current Report

Bentley Court Care Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Bentley Court Care Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 9th July 2021
Transport
Bus Stop nearby, Car Park.

Places of Worship
Anglican Church, Methodist Church, Mosque.

Nearby Services
Church, Hospital, Park, Post Office, Pub, Restaurant, Shops.

Frequently asked questions about Bentley Court Care Home

Bentley Court Care Home was given an overall rating of "Good" by the CQC in October 2022.
Bentley Court Care Home provides Residential, Nursing, Dementia and Respite care.
Bentley Court Care Home has 77 rooms.
Prices for Bentley Court Care Home start from £750.00 per week.
Bentley Court Care Home is owned by Bondcare.
Yes. Bentley Court Care Home does offer Residential care.
Yes. Bentley Court Care Home does offer Respite care.
Yes. Bentley Court Care Home does provide care for people with Dementia.
Bentley Court Care Home comes under Wolverhampton.
Bentley Court Care Home accepts Local Authority clients.
Bentley Court Care Home accepts NHS Continuing Healthcare clients.
Susan Shelley is the manager of Bentley Court Care Home.

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