Bishop's Cleeve Care Home
Book a Visit
Ruby Avenue
Bishop's Cleeve
Bishop’s Cleeve
Cheltenham
GL52 7ZN
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Tanya Laity is Manager at Bishop's Cleeve Care Home.
"I have over 20 years of experience in healthcare and have worked in the care sector supporting those with an acquired brain injury, learning disabilities, general nursing and elderly care.
At Bishop's Cleeve, we offer first-class care for the elderly on a permanent or respite basis, delivered by highly trained professionals in our beautiful home.
Our philosophy is simple: We want everyone to enjoy life to the fullest. We will never forget that all our residents are individuals, and we treat them with dignity, privacy, and respect while offering freedom of choice and as much independence as possible.
I would love to show you around our beautiful home. If you would like a tour or wish to discuss any aspect of elderly care with me, please use the yellow 'Request Details' or 'Book a Visit' button above."
Bishop’s Cleeve Care Home is a luxury haven located just four miles from Cheltenham. A newly built, state-of-the-art residence, it is situated on the edge of Bishop's Cleeve, a picturesque Cotswold village with glorious views of Cleeve Hill. Visitors can easily reach us from the M5, and there is a local bus stop just a few minutes walk away.
We support residents who need different care levels, including those with dementia. By creating an active, vibrant environment within the home, we can help residents enjoy meaningful, positive experiences every day. We have close connections with the friendly village community, providing spaces for local groups to meet, host public events, and operate a community coffee shop.
Why not arrange a visit and see this luxury Cotswold care home for yourself?
Bishops Cleeve Care Home
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Learning Disability (ALD), Personal care, Reablement, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Electronic Medication Management. |
| Nursing Specialisms | Depression, Pain Management, Parkinson's Disease, Prader Willi Syndrome. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
| Safe Visiting Space | |||||
|---|---|---|---|---|---|
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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As a newly built care home, Bishop’s Cleeve has an exceptional standard of décor throughout. The communal areas are spacious and luxurious, and there’s a multipurpose social room for activities, cinema nights, family dining and community meetings.
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| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Hairdressers, Library, Lift. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Combined Heat & Power (CHP), Individual Heating Controls, Reduce Plastic Use, Solar Panel Heating. |
| Our Photos |
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| Description |
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Our en-suite wet room bedrooms at Bishop's Cleeve Care Home are decorated to the highest standard, offering residents the chance to enjoy pure comfort and tranquillity. Residents are welcome to bring their favourite pieces of furniture and belongings to personalise their en-suite bedrooms. Each room is fitted with a sensor monitoring system for peace of mind. Our dedicated team embraces person-centred care, empowering residents to live their chosen lives while caring for all their well-being needs. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 64 |
| Number Of Ensuite Rooms | 64 |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View. |
| Room Facilities |
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| Internet Access, Telephone Point. |
| Our Photos |
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| Funding Types | |
|---|---|
| Local Authority | Gloucestershire |
| Region | South West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Dining Locations |
 Bedroom Dining
Café
Restaurant
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|---|---|
| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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At Bishop's Cleeve care home, residents can choose what to do and when. There is plenty going on, and our Wellbeing Coordinator puts together a full programme of activities that are adapted to suit the needs and wishes of our residents. Activities include quizzes, sing-a-longs, reminiscence therapy, indoor games, arts and crafts, baking, and trips out and about. |
| Activities At Home |
|---|
| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Exercise Class, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
| Our Pets |
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Please speak to the home manager. |
| Can You Bring Your Pet |
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| Yes |
| How We Help With Your Pet |
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| Feeding, Walking. |
| We Welcome |
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| Dogs. |
Ruby Avenue
Bishop's Cleeve
Bishop’s Cleeve
Cheltenham
GL52 7ZN
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
| Inspection Reports | |
| Assessment Date | 16th February 2024 |
| Published Date | 29th May 2024 |
| Current Report |
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| Historic Reports |
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| Registration Date | 1st February 2022 |
Bishop's Cleeve Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church, Catholic Church, Methodist Church, Mosque, Synagogue. |
| Nearby Services |
|---|
| Bank, Chemist, Church, Garden Centre, Golf Club, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery. |
Frequently asked questions about Bishop's Cleeve Care Home
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