Broadlands Lodge Care Home

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Broadlands Lodge Care Home
Broadland Gate
Norwich
Norfolk
NR13 5HB

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,400.00
Regulator's Rating Not Yet Rated
Meet The Manager

Tamara Crosswell is Manager at Broadlands Lodge Care Home.

Tamara has worked for just under 16 years in adult social care, starting as a care assistant and working her way up to a high manager level. She brings a genuine passion and enthusiasm for high-quality care, as well as a wealth of practical experience and knowledge.



For the last seven years, Tamara has worked for Castlemeadow Care, where she was awarded the Top 20 Care Home in the East of England in 2021.




Tamara’s philosophy is that residents come first and should be encouraged to live their lives to the full. She recognises that everyone is an individual and that we are privileged to work in their home, treating them as part of her extended family.

Tamara Crosswell

Broadlands Lodge is a luxury residential care home in Norwich that opened in October 2022. It provides 24-hour residential and dementia care within a state-of-the-art home.

At Broadlands Lodge, we firmly believe quality living should be accessible and straightforward. Hence, we offer an all-inclusive
experience, with no hidden fees or charges. From daily activities, trips and beauty treatments to newspapers and so much more, our residents enjoy amazing hospitality without worrying about the cost.

We invite you to book a viewing and look forward to welcoming you to the Broadlands Lodge family.

Broadlands Lodge is part of Danforth Care Homes and benefits from the support of an experienced management team.


Broadlands Lodge Virtual Tour
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Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Here at Danforth Care Homes the health, safety and well-being of our residents, visitors and team members are at the heart of what we do and is of paramount importance to us.

Danforth Care Homes priority continues to be the health, safety and wellbeing of all residents, staff, and visitors. Please be reassured that all actions taken will reflect the current and active guidance provided for us by the UK Government and Public Health (England).

The steps we've taken include:

  • Hand sanitiser and PPE stations are available throughout the home, One Spray Hand sanitiser upon arrival which provides users with 24 hrs protection. 
  • One Spray Surface sanitiser used in all the homes after every 25 days (put a protection layer for 30 days).
  • Regular Infection Control Themed Supervision with all the team members, monthly infection control audit, spillage kits available in each floor for body fluids, D&V procedure, and guidance available in each floor for team. 
  • Danforth colour coded policy in place for mops to avoid any spread of infection. In depth training for all the team members via eLearning portal and face to face by our IPC lead in the home.
Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Admission The provider assured the regulator that it was admitting people safely to the service.
safe-tick Policies The provider assured the regulator that its infection prevention and control policy was up to date.
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
View the provider’s latest Inspection Reports.
Safe Visiting Space
safe-tick We have a safe visiting space

We offer a safe visiting space.

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

Broadlands Lodge Care Home is a purpose-built, five-star luxury accommodation with exceptional finishing touches. It provides the highest standards of residential, dementia and respite care to all residents in a warm and welcoming atmosphere.

Broadlands Lodge has luxurious social spaces, attractive décor, and stunning landscaped gardens. It is situated near the picturesque Elm Hill area of Norwich, with its famous cobbled streets and historic buildings.


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Activities Room, Bistro, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Cinema, Hairdressers, Library, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Brochures
11812_DAN Broadlands_A4_Brochure_(Aug2023)_PRINT_NEW.pdf

Our Photos

Description

The 66 bedrooms at Broadlands Lodge Care Home are stylishly decorated and have en-suite wet rooms, smart TVs, and fridges.


About Our Rooms
Number Of Rooms 66
Number Of Ensuite Rooms 66
We offer these types of ensuite rooms: WC and Basin.

Type Of Room
Single Room.

Room Features
Furnished, Garden View, Unfurnished.

Room Facilities
Telephone Point.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,400.00
Residential Dementia Fees From / Price Per Week £1,400.00
Respite Fees From / Price Per Week £1,400.00

Funding Types
Local Authority Norfolk
Region East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Bistro Pink tick icon Café Pink tick icon Lounge/Diner
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Bistro.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.


Pink tick icon We use organically grown food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

Broadland Lodge has its own private cinema, a beauty salon for hair styling and pampering sessions, and a library for residents who love books. Our lounges, café bar, and garden room are perfect spots for residents to socialise, enjoy a coffee, or simply relax. It's well worth a look! Use this form to book a tour of this luxurious Norwich care facility in Broadland Gate today.


Our Photos

Activities At Home
1 to 1 Activities, Bingo, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games.

Activities Outside Our Home
Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre.

Broadlands Lodge Care Home
Broadland Gate
Norwich
Norfolk
NR13 5HB

Regulator: CQC

Not yet rated.

Transport
Bus Stop nearby, Car Park, Car Park on-site.

Places of Worship
Anglican Church, Catholic Church.

Nearby Services
Church, Hospital, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops.

Frequently asked questions about Broadlands Lodge Care Home

Broadlands Lodge Care Home provides Residential, Dementia and Respite care.
Broadlands Lodge Care Home has 66 rooms.
Prices for Broadlands Lodge Care Home start from £1,400.00 per week.
Broadlands Lodge Care Home is owned by Danforth Care.
Yes. Broadlands Lodge Care Home does offer Residential care.
Yes. Broadlands Lodge Care Home does offer Respite care.
Yes. Broadlands Lodge Care Home does provide care for people with Dementia.
Broadlands Lodge Care Home comes under Norfolk.
Broadlands Lodge Care Home accepts Local Authority clients.
Broadlands Lodge Care Home accepts NHS Continuing Healthcare clients.
Tamara Crosswell is the manager of Broadlands Lodge Care Home.

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