47 Colchester Road
White Colne
Colchester
Essex
CO6 2PW
Care Type | Care Home |
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Care Category | Residential | Dementia | Respite |
Availability | Yes |
Weekly Prices From | £1,195.00 |
Regulator's Rating | Requires Improvement |
Patricia French is Registered Home Manager at Brook House.
I have over 20 years experience in Health and Social Care with 7 of those in management, achieving a degree in both Health and Social Care and Leadership and Management.
As a Manager I pride myself in having strong ethics. The core of this being the residents and the very best life we can enable them to live.
This we do as a team, not just within the home but working alongside family members, other health care professionals and establishing great community links.
Taking a holistic approach working along with the residents so that they are empowered to remain as independent and in control of their own daily decisions regardless of physical or mental limitations.
Brook House is dedicated to delivering consistent and reliable care, feedback is always welcome and the team are continually striving to improve their practice to make sure they are delivering the highest quality care to all residents.
Located in a residential area of the village of White Colne, Colchester, Brook House provides residential care for the elderly and those living with dementia.
Care Options | We Can Provide |
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Support For | Companionship, Personal care. |
Disability Support | Physical Disability, Physically Frail, Walking Frame. |
Medication | By Mouth. |
Type Of Dementia | Mild Dementia, Moderate Dementia. |
Dementia Behaviour | Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
Dementia Specialisms | Alzheimer's. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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Following strict PPE practice. Daily Covid 19 testing of all staff on shift. Enhanced cleaning Schedules and auditing Staff changing into uniform on arrival of shift Visitor screening forms Safe visiting areas Following all Government Guidelines, practices and policies. Working closely with all local authority agencies |
Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. | |
Infection Screening | We are using technology to screen for infections & monitor symptoms. | |
Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. | |
Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. | |
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Safe Visiting Space | |||||
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Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Our care home provides a telephone in some of our residents’ rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Minimum Age |
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65 |
LGBTQ Welcome |
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Yes |
Our Building and Facilities |
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Originally a grand Victorian Home that has been converted with added purpose built extension, set in an idyllic rural Village location. Based over 2 floors we offer extensive communal spaces, including several lounges, a library, hair salon, garden visiting room, relaxed dining room and a formal dining room. All rooms have en-suite facilities with many having direct access to a beautiful internal garden. |
Is Our Home Purpose Built |
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No |
How Many Floors We Have |
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2 |
Who Owns Our Building |
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Private |
Communal Rooms |
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Activities Room, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Assisted Bathroom, Beauty Salon, Hairdressers, Library, Lift, Overnight Guest Stay. |
Our Garden |
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Communal Garden, Communal Patio, Private Garden(s), Scenic Views, Seating, Secure Garden, Wheelchair Friendly Access. |
How 'Smart' Are We? |
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Reduce Plastic Use. |
Our Photos |
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Description |
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All rooms have been tastefully decorated with many having direct access to a secure internal garden. All rooms have ensuite WC, with most having full wet room facilities. |
About Our Rooms | |
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Number Of Rooms | 36 |
Number Of Ensuite Rooms | 36 |
Type Of Room |
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Double Room, Single Room. |
Room Features |
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Direct Garden Access, Furnished, Garden View, Step Free Access, Unfurnished. |
Room Facilities |
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Freeview TV, Internet Access, Secure Access, Wifi. |
Our Photos |
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Weekly Fees Start From | Fee |
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Residential Fees From / Price Per Week | £1,195.00 |
Residential Dementia Fees From / Price Per Week | £1,200.00 |
Respite Fees From / Price Per Week | £1,200.00 |
Funding Types | |
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Local Authority | Essex |
Region | East |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | Yes |
We Accept NHS Continuing Healthcare | Yes |
We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Styles of Food | Gluten-free Pureed Vegan Vegetarian |
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Dining Locations | Bedroom Dining Restaurant |
Dining Styles | A la Carte Room Service |
Hospitality | Guests are welcome for dinner (Covid permitting) |
Specialities | Catering for most dietary needs, with a wide selection of global foods on offer. Each month a new taster menu night held of global delights. A choice of dining environments for all meals, from an informal relaxed setting to a formal restaurant. |
Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
We are actively reducing food mileage.
Activities Are So Important |
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Activities are vital for mental and physical stimulation. Here at Brook House we have a regular weekly activity planner and Residents decide what goes on it. We also invite family and local community members to join in our many different theme days and fetes, along with our many trips out we aim to offer something for all and to keep life meaningful and enjoyable. |
Our Photos |
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Activities At Home |
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1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games. |
Activities Outside Our Home |
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Garden Centre, Park, Pub, Shopping. |
Our Pets |
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All though we do not have any resident pets we do welcome visitors to bring in their pets. We also have regular visits from pat dogs and we also book regular sessions with the Zoo that comes to you. |
Can You Bring Your Pet |
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Yes |
How We Help With Your Pet |
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Feeding. |
We Welcome |
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Birds, Others (subject to review). |
47 Colchester Road
White Colne
Colchester
Essex
CO6 2PW
Current Ratings | |
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Overall | Requires Improvement |
Safe | Requires Improvement |
Well Led | Requires Improvement |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Assessment Date | 18th April 2024 |
Published Date | 8th November 2024 |
Current Report |
Brook House Care Home - Care Quality Commission (cqc.org.uk) |
Historic Reports |
Brook House Care Home - Care Quality Commission (cqc.org.uk) |
Registration Date | 7th March 2022 |
Service Provider | Milton Lodge Limited, RM11 3LN |
Transport |
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Bus Stop nearby, Car Park on-site. |
Places of Worship |
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Anglican Church, Catholic Church. |
Nearby Services |
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Chemist, Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops, Surgery. |
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