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47 Colchester Road
White Colne
Colchester
Essex
CO6 2PW

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,195.00
Regulator's Rating Requires Improvement
Meet The Manager

Patricia French is Registered Home Manager at Brook House.

I have over 20 years experience in Health and Social Care with 7 of those in management, achieving a degree in both Health and Social Care and Leadership and Management.

As a Manager I pride myself in having strong ethics. The core of this being the residents and the very best life we can enable them to live.

This we do as a team, not just within the home but working alongside family members, other health care professionals and establishing great community links.

Taking a holistic approach working along with the residents so that they are empowered to remain as independent and in control of their own daily decisions regardless of physical or mental limitations.

Patricia French

Brook House is dedicated to delivering consistent and reliable care, feedback is always welcome and the team are continually striving to improve their practice to make sure they are delivering the highest quality care to all residents.

Located in a residential area of the village of White Colne, Colchester, Brook House provides residential care for the elderly and those living with dementia.


Brook House
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Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Following strict PPE practice.

Daily Covid 19 testing of all staff on shift.

Enhanced cleaning Schedules and auditing

Staff changing into uniform on arrival of shift

Visitor screening forms

Safe visiting areas 

Following all Government Guidelines, practices and policies.

Working closely with all local authority agencies

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

We have safe dedicated visiting rooms. 

Enhanced Cleaning of visiting rooms carried out before and after each visit. Focussing on all critical touch point areas.

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Our care home provides a telephone in some of our residents’ rooms.

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

LGBTQ Welcome
Yes
Our Building and Facilities

 Originally a grand Victorian Home that has been converted with added purpose built extension, set in an idyllic rural Village location.

Based over 2 floors we offer extensive communal spaces, including several lounges, a library, hair salon, garden visiting room, relaxed dining room and a formal dining room. 

All rooms have en-suite facilities with many having direct access to a beautiful internal garden.


Is Our Home Purpose Built
No

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Activities Room, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Hairdressers, Library, Lift, Overnight Guest Stay.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Scenic Views, Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Reduce Plastic Use.

Our Photos

Description

All rooms have been tastefully decorated with many having direct access to a secure internal garden. 

All rooms have ensuite WC, with most having full wet room facilities. 


About Our Rooms
Number Of Rooms 36
Number Of Ensuite Rooms 36

Type Of Room
Double Room, Single Room.

Room Features
Direct Garden Access, Furnished, Garden View, Step Free Access, Unfurnished.

Room Facilities
Freeview TV, Internet Access, Secure Access, Wifi.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,195.00
Residential Dementia Fees From / Price Per Week £1,200.00
Respite Fees From / Price Per Week £1,200.00

Funding Types
Local Authority Essex
Region East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Restaurant
Dining Styles Pink tick icon A la Carte Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Specialities Pink tick icon Catering for most dietary needs, with a wide selection of global foods on offer. Each month a new taster menu night held of global delights. A choice of dining environments for all meals, from an informal relaxed setting to a formal restaurant.
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Restaurant


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon We use locally sourced and locally grown or reared food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

Activities are vital for mental and physical stimulation.

Here at Brook House we  have a regular weekly activity planner and Residents decide what goes on it. 

We also invite family and local community members to join in our many different theme days and fetes, along with our many trips out we aim to offer something for all and to keep life meaningful and enjoyable.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Garden Centre, Park, Pub, Shopping.
Our Pets

All though we do not have any resident pets we do welcome visitors to bring in their pets.

We also have regular visits from pat dogs and we also book regular sessions with the Zoo that comes to you.


Can You Bring Your Pet
Yes

How We Help With Your Pet
Feeding.

We Welcome
Birds, Others (subject to review).

47 Colchester Road
White Colne
Colchester
Essex
CO6 2PW

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Good
Inspection Reports
Assessment Date 18th April 2024
Published Date 8th November 2024
Current Report

Brook House Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Brook House Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 7th March 2022
Service Provider Milton Lodge Limited, RM11 3LN
Transport
Bus Stop nearby, Car Park on-site.

Places of Worship
Anglican Church, Catholic Church.

Nearby Services
Chemist, Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops, Surgery.

Frequently asked questions about Brook House

Brook House was given an overall rating of "Requires Improvement" by the CQC in November 2024.
Brook House provides Residential, Dementia and Respite care.
Brook House has 36 rooms.
Prices for Brook House start from £1,195.00 per week.
Brook House is owned by Sohal Healthcare.
Yes. Brook House does offer Residential care.
Yes. Brook House does offer Respite care.
Yes. Brook House does provide care for people with Dementia.
Brook House accepts Local Authority clients.
Brook House accepts NHS Continuing Healthcare clients.
Patricia French is the manager of Brook House.

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