Care Type | Care Home |
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Care Category | Residential | Dementia | Respite |
Availability | Yes |
Weekly Prices From | £1,360.80 |
Regulator's Rating | Good |
Debra Matthews is Registered Manager at Brook Meadows House.
Debra has worked within nursing and care services for over 38-years, across a variety of settings. Passionate about providing person-centred care, Deb takes a lead role in mentoring new staff members who join the team.
Brook Meadows House is a stunning new service that is homely and modern – a caring home that respects your individuality.
We think that everyone should benefit from the kind of support which empowers them to live a dignified life. Whether you or your loved one is living with the complications of dementia, long-term disabilities or is simply at the time of life where full time care is the right choice, the Brook Meadows House team carefully assess care requirements to make sure the level of support we provide is as unique as each person.
We aim to give everyone peace of mind, with residential care that uplifts, inspires and fulfils you.
Care Options | We Can Provide |
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Support For | Complex Care, Daily Respite Care, End of Life, High Dependency, Mental Healthcare, Palliative, Personal care, Rehabilitation. |
Disability Support | Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Walking Frame. |
Medication | By Mouth, Electronic Medication Management. |
Nursing Specialisms | Diabetes, Epilepsy, Heart Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Pain Management, Parkinson's Disease, Stroke, Traumatic Brain Injury. |
Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
Dementia Specialisms | Alzheimer's, Mixed Dementias, Vascular Dementia. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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Managing COVID-19 exposure to the people we support is particularly important – as we primarily support people who are elderly, vulnerable or living with complex health conditions. So, we have put extra safety measures in place. We hope you can understand why we use these procedures, and can bear with us while we navigate this difficult time. We keep this page as up to date as possible, so please check back here for all the latest information. Our current measures:
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Infection Control Initiatives in place | ||
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Air Filtration & Purification | We are using air filtration and/or air purification devices within our care setting. | |
Independent Assessments | We have been independently assessed in our approach to infection control. | |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. | |
Infection Screening | We are using technology to screen for infections & monitor symptoms. | |
Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
Safe Visiting Space | |||||
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Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Our care home provides a telephone in some of our residents’ rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
LGBTQ Welcome |
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Yes |
Our Building and Facilities |
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Brook Meadows House benefits from a range of communal spaces for you to enjoy, from multi-purpose lounges with dining areas to lounges with books and TVs and designated quiet lounges. Living areas, bedrooms and bathrooms have all been adapted to make daily life as comfortable and manageable as possible. This is done with carefully placed lighting, distinctive colours, and spacious hallways to make moving around a little easier. |
Is Our Home Purpose Built |
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Yes |
The Year Our Home Was Built |
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1 Jan 2021 |
How Many Floors We Have |
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2 |
Who Owns Our Building |
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Private |
Communal Rooms |
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Dining Rooms, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Assisted Bathroom, Hairdressers, Lift. |
Our Garden |
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Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
How 'Smart' Are We? |
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Individual Heating Controls, Reduce Plastic Use. |
Our Photos |
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Description |
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Every spacious bedroom can be personalised to suit you. You can change the décor and bedding to suit your personal tastes and bring your favourite belongings from home – anything that ensures you can relax in comfortable and familiar surroundings. There is an ensuite accessible wetroom and fitted wardrobe in every bedroom. |
About Our Rooms | |
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Number Of Rooms | 61 |
Number Of Ensuite Rooms | 61 |
We offer these types of ensuite rooms: Shower Rooms, WC and Basin, Wet Rooms. |
Type Of Room |
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Single Room. |
Room Features |
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Furnished, Garden View, Step Free Access. |
Room Facilities |
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Alarm, Catch up TV, Freeview TV, Internet Access, Safe, Sky/Cable TV, Tea and Coffee-making Facilities, Telephone Point, Wifi. |
Our Photos |
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Weekly Fees Start From | Fee |
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Residential Fees From / Price Per Week | £1,360.80 |
Funding Types | |
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Local Authority | Southend-on-Sea |
Region | East |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | Yes |
We Accept NHS Continuing Healthcare | Yes |
We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Styles of Food | Pureed Vegetarian |
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Dining Locations | Bedroom Dining Bistro Restaurant |
Dining Styles | Hot Trolley Room Service |
Hospitality | Guests are welcome for dinner (Covid permitting) |
Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
We are actively reducing food mileage.
Activities Are So Important |
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Wellbeing, lifestyle and positive engagement all help residents stay confident, independent and happy. Our Lifestyle Coordinators and carers support people to stay healthy and active wherever possible. In addition, we can arrange hairdressing and other community services and support for all medical appointments. |
Our Photos |
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Activities At Home |
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1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Exercise Class, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Singing, Word Games. |
Activities Outside Our Home |
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Local Tourist Attractions. |
Burr Hill Chase
Southend-on-sea
SS2 6PE
Current Ratings | |
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Overall | Good |
Safe | Good |
Well Led | Requires Improvement |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Last inspected | 18th January 2023 |
Last rated | 22nd February 2023 |
Current Report |
Brook Meadows House Care Home - Care Quality Commission (cqc.org.uk) |
Historic Reports |
Brook Meadows House Care Home - Care Quality Commission (cqc.org.uk) |
Registration Date | 4th February 2022 |
Service Provider | Southend Care Limited, SS2 6ER |
Transport |
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Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby. |
Places of Worship |
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Anglican Church, Catholic Church, Methodist Church. |
Nearby Services |
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Bank, Chemist, Church, Garden Centre, Golf Club, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery. |
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