358 Ubberley Road
Bentilee
Stoke-on-trent
Staffordshire
ST2 0QS
Care Type | Care Home |
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Care Category | Residential | Nursing | Dementia | Respite |
Availability | Yes |
Live Rating | 4.79 |
Weekly Prices From | £1,050.00 |
Regulator's Rating | Requires Improvement |
Rebecca Mackenzie is Manager at Chesford Grange Care Home.
"I qualified as a Registered Nurse 11 years ago and have worked solely in the Private Health and Social Care Sector, specialising in elderly care for the entirety of my career. I am passionate about developing a great team of people to support our residents' physical and mental well-being and ensure that they continue to live a full and happy lifestyle.
I pride myself on being approachable and operating an open-door policy for all residents, staff and visitors to the home."
Chesford Grange is a 74-bed, purpose-built care home in Bentilee, Stoke-on-Trent, for residents requiring nursing, specialist dementia, end-of-life care, respite, and residential care.
Registered to provide nursing care, Chesford Grange has friendly, highly qualified nursing staff in attendance 24-hours a day, 7 days a week. The residents we support are given the best care and attention, continually tailored to meet their specific needs.
We offer professional help and support to meet individual personal care needs, assist residents at mealtimes, support engagement in social activities, hobbies, and pastimes, and ensure that medication is available as prescribed. In addition, we provide specialist nursing care for residents living with physical disabilities, various types of dementia, mental illness, and a range of complex medical conditions.
To find out more, book a visit today with the home's manager.
Care Options | We Can Provide |
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Support For | Companionship, End of Life, High Dependency, Nursing Dementia / EMI, Palliative, Personal care. |
Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
Medication | By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository. |
Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
Dementia Behaviour | Agitation / Restlessness, Mild Forgetfulness, Wandering . |
Dementia Specialisms | Alzheimer's. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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We are working within the government guidelines to help protect our staff and clients. |
Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. | |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Minimum Age |
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55 |
LGBTQ Welcome |
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Yes |
Our Building and Facilities |
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Chesford Grange offers a homely and supportive environment with a range of spacious communal areas. Each bedroom has en-suite facilities, and the fully enclosed garden offers a tranquil, relaxing, and quiet retreat for all residents. |
Is Our Home Purpose Built |
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Yes |
How Many Floors We Have |
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2 |
Who Owns Our Building |
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Private |
Communal Rooms |
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Dining Rooms, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Assisted Bathroom, Beauty Salon, Chiropodist, Dentist, GP, Hairdressers, Lift, Optician, Physiotherapy, Smoking Area. |
Our Garden |
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Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
How 'Smart' Are We? |
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Electronic Visitor Register. |
Description |
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All the Chesford Grange Care Home bedrooms have a TV and a 24-hour nurse call system. |
About Our Rooms | |
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Number Of Rooms | 74 |
Number Of Ensuite Rooms | 74 |
We offer these types of ensuite rooms: WC and Basin, Wet Rooms. |
Type Of Room |
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Single Room. |
Room Features |
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Direct Garden Access, Furnished, Garden View, Step Free Access. |
Room Facilities |
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Alarm, Freeview TV, Internet Access, Wifi. |
Weekly Fees Start From | Fee |
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Residential Fees From / Price Per Week | £1,050.00 |
Nursing Fees From / Price Per Week | £1,400.00 |
Residential Dementia Fees From / Price Per Week | £1,150.00 |
Nursing Dementia Fees From / Price Per Week | £1,500.00 |
Respite Fees From / Price Per Week | £1,400.00 |
Funding Types | |
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Local Authority | Stoke-on-Trent |
Region | West Midlands |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | Yes |
We Accept NHS Continuing Healthcare | Yes |
We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Styles of Food | Gluten-free Halal Kosher Pureed Vegan Vegetarian |
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Dining Locations | Bedroom Dining Lounge/Diner |
Dining Styles | Hot Trolley Room Service |
Hospitality | Guests are welcome for dinner (Covid permitting) |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
Activities Are So Important |
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We employ staff at Chesford Grange who tailor activities to meet the individual needs of our residents. Activities include gardening, reminiscence, quizzes, arts and crafts. |
Activities At Home |
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1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
Activities Outside Our Home |
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Local Tourist Attractions, Park, Pub, Shopping. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
Do you use LED light bulbs? | Partial | |
Are your windows double glazed? | Yes | |
Do you use motion sensors? | Yes | |
Do you use eco-friendly cleaning products? | Yes |
Using digital rather than paper based processes
Do you use digital payslips? | Yes | |
Do you use online rotas? | Yes | |
Do you use digital care plans? | Yes |
358 Ubberley Road
Bentilee
Stoke-on-trent
Staffordshire
ST2 0QS
Current Ratings | |
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Overall | Requires Improvement |
Safe | Requires Improvement |
Well Led | Requires Improvement |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Last inspected | 21st November 2022 |
Last rated | 5th January 2023 |
Current Report |
Chesford Grange Care Home Care Home - Care Quality Commission (cqc.org.uk) |
Historic Reports |
Chesford Grange Care Home Care Home - Care Quality Commission (cqc.org.uk) |
Registration Date | 27th January 2022 |
Transport |
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Bus Stop nearby, Car Park, Car Park on-site. |
Places of Worship |
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Anglican Church. |
Nearby Services |
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Chemist, Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops, Surgery. |
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