Care Type | Care Home |
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Care Category | Residential | Nursing | Dementia | Respite |
Availability | Yes |
Regulator's Rating | Good |
Debbie Bishop is the Home Manager at Derwent Lodge.
Welcome to our spacious and dynamic home just a short walk from the picturesque high street of Billingshurst, West Sussex. As a purpose-built home, we offer a variety of beautiful environments and a professional care team ready to cater for any needs.
Bringing smiles to the faces of those in our care fills our hearts with warmth, which is why we work hard to ensure our residents can live their best lives. Whether it’s enjoying a chat and a cupcake in our Café, an afternoon of live entertainment, or relaxing with a book in our courtyard, we are proud to provide this to you at our nursing care home.
Care Options | We Can Provide |
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Support For | Companionship, Convalescence, Palliative, Personal care. |
Disability Support | Physical Disability, Physically Frail, Walking Frame. |
Medication | By Mouth, Change Catheter, Injection. |
Type Of Dementia | Mild Dementia, Moderate Dementia. |
Dementia Behaviour | Mild Forgetfulness. |
Dementia Specialisms | Alzheimer's. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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The comfort, safety and wellbeing of our residents always come first. With around the clock professional care, a qualified nurse on hand 24/7 and a specially trained dementia care team, you can focus on doing the things you love most, while we take care of everything else. |
Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. | |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. | |
Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
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In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
Regulator: CQC | ||
Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. | |
View the provider’s latest Inspection Reports. |
Safe Visiting Space | |||||
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Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Minimum Age |
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65 |
Our Building and Facilities |
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We know that as well as living an active lifestyle, it is very important to kick back and relax for however long it is needed. Our communal lounges are available for residents to chat with their friends and loved ones, or to call their family members for a catch-up. The lounges are also fully stocked with different books and magazines, but you are more than welcome to bring your own – the more the merrier! We have built our care home in Billingshurst with comfort as a top priority, so have provided a range of cushions and comfy chairs for you to choose from. Our Bistro Cafe & Kitchenette is a lovely private area where residents can enjoy a variety of delicacies and refreshments whenever they fancy it. One of our most popular options is afternoon tea, as our residents and those closest to them can eat lots of different food choices and it’s perfect if they don’t know exactly what they want to eat but fancy a range of sweet and savoury treats. The kitchen team are honoured to be able to provide treats to our residents during their stay. |
Is Our Home Purpose Built |
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Yes |
How Many Floors We Have |
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2 |
Who Owns Our Building |
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Private |
Communal Rooms |
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Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Assisted Bathroom, Hairdressers, Lift, Minibus. |
Our Garden |
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Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
Our Photos |
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Description |
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Each of our 56 bedrooms at Derwent Lodge has been meticulously designed to make sure we exceed the expectations of our residents. They have ample space to store all of their personal belongings and different areas to chill out. Each of our bedrooms fits a colour scheme and we make sure that all furniture is in great condition for our residents. Each bedroom is also fitted with everything needed to suit the needs of our residents including a profiling bed, nurse calling system, and an adapted bathroom with a toilet and basin. We also encourage our residents to personalise their rooms to really make it their own, bringing anything they wish from home! |
About Our Rooms | |
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Number Of Rooms | 56 |
Number Of Ensuite Rooms | 42 |
We offer these types of ensuite rooms: WC and Basin. |
Type Of Room |
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Shared Room. |
Room Features |
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Furnished, Garden View, Step Free Access. |
Room Facilities |
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Internet Access, Telephone Point, Wifi. |
Our Photos |
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Funding Types | |
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Local Authority | West Sussex |
Region | South East |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | No |
We Accept NHS Continuing Healthcare | Yes |
We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Styles of Food | Pureed Vegetarian |
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Dining Locations | Café Lounge/Diner |
Hospitality | Guests are welcome for dinner (Covid permitting) |
Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents have access to Dining Room.
Residents have access to a flexible meal service beyond defined times.
There is a weekly menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
There are no unnecessary disruptions during mealtimes.
Activities Are So Important |
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Our compassionate team at Derwent Lodge understand how important it is to stay active and take part in activities that can improve your cognitive functions. We have a team of activities coordinators who create a weekly plan of indoor and outdoor activities for residents to take part in, based on their preferences. Residents are encouraged to not only continue doing what they love the most but also try out some new interests. There is always something happening whether it is planting flowers in the garden, playing card games or going to look at the local area of Billingshurst. |
Our Photos |
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Activities At Home |
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1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Themed Events, Word Games. |
Activities Outside Our Home |
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Local Tourist Attractions. |
West street
Billingshurst
RH14 9LX
Current Ratings | |
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Overall | Good |
Safe | Good |
Well Led | Good |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Last inspected | 21st April 2023 |
Last rated | 10th May 2023 |
Current Report |
Derwent Lodge Care Home - Care Quality Commission (cqc.org.uk) |
Historic Reports |
Derwent Lodge Care Home - Care Quality Commission (cqc.org.uk) |
Registration Date | 17th December 2021 |
Transport |
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Bus Stop nearby, Car Park. |
Places of Worship |
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Anglican Church, Catholic Church. |
Nearby Services |
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Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops, Surgery. |
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