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Whiteley Village
Hersham
Walton-on-thames
Surrey
KT12 4ES

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Care Type Care Home
Care Category Nursing | Respite
Availability Yes
Regulator's Rating Good
Meet The Manager

Rhonda Herring is Home Manager at Eliza Palmer Care Home.

After a lengthy project management career, I chose to follow my calling and returned to university to qualify with a First Class Honours Adult Nursing degree in 2012. I worked for a period during my training and thereafter for the NHS on rotation in Orthopaedic Surgery, Community and Accident/Emergency. I am passionate about my nursing and have spent the past 11 years managing nursing homes, In my spare time, I am an avid animal lover with a small pet dog and 2 grown children I adore, I keep fish and love a spot of gardening or catching up with friends too.

Rhonda Herring

Our latest addition to the Kingsley Healthcare family, Eliza Palmer Care Home, in Whiteley Village, near Walton on Thames, is a purpose-built, modern facility offering residential and nursing care.

This boutique luxury home has 30 large bedroom suites and features comprehensive facilities including a therapy and exercise room and a chic cafe which is a lively hub for community engagement.


Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth, Change Catheter, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

At Eliza Palmer Care Home, we have created an environment where residents can thrive as part of a happy community while keeping their independence. You will find the facilities and service of a top-class hotel combined with the personal touches that make it a place like home.

Eliza Palmer Care Home has been designed with resident wellbeing in mind and is a happy place to carry on living life to the full. Our community cafe is the busy, beating heart of the home while our luxurious bedroom suites and thoughtfully furnished and decorated communal areas are loved by residents and their families alike.


Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Beauty Salon, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access.

About Our Rooms
Number Of Rooms 30
Number Of Ensuite Rooms 30

Type Of Room
Single Room.

Room Features
Furnished, Step Free Access.

Room Facilities
Internet Access, Wifi.

Funding Types
Local Authority Surrey
Region South East
We Accept Self-Funding Clients Yes

Activities Are So Important

With something for keen hobbyists, outdoor adventurers and everyone else in between, at Eliza Palmer Care Home we’re delighted to offer a vast range of immersive activity days to our residents.

What’s wonderful about life here is that everybody is free to go about their daily routine exactly as they wish. While there are plenty of things going on, those that prefer to keep a lower profile or simply enjoy a quieter, less busy approach are more than welcome to sit back and watch the world go by. We’re always available to talk, support and have a laugh, however they wish to spend their time.


Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Reminiscence, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.

Whiteley Village
Hersham
Walton-on-thames
Surrey
KT12 4ES

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last rated 15th September 2022
Registration Date 10th July 2024
Service Provider Althea Healthcare Properties Limited, NR32 1QS
Transport
Bus Stop nearby, Car Park.

Places of Worship
Anglican Church.

Nearby Services
Church, Golf Club, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops.

Frequently asked questions about Eliza Palmer Care Home

Eliza Palmer Care Home was given an overall rating of "Good" by the CQC in September 2022.
Eliza Palmer Care Home provides Nursing and Respite care.
Eliza Palmer Care Home has 30 rooms.
Eliza Palmer Care Home is owned by Kingsley Healthcare.
No. Eliza Palmer Care Home does not offer Residential care.
Yes. Eliza Palmer Care Home does offer Respite care.
No. Eliza Palmer Care Home does not provide care for people with Dementia.
Eliza Palmer Care Home comes under Surrey.
Rhonda Herring is the manager of Eliza Palmer Care Home.

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