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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,200.00
Regulator's Rating Outstanding
Meet The Manager

Chloe Crew is Manager at Firgrove House.

I have been working in care since I was 16 years old. I joined Manor Community in 2021. As the Care home Manager, it is important for me to make sure that our residents are empowered to remain as independent as possible. We strive to meet all their individual needs. We aim to make their stay as comfortable as possible, and we ensure that their individual goals are met in a person-centred way. At Firgrove House we can offer a homely feel and be a part of a close community.

Chloe Crew

Firgrove House is part of the multi award winning Manor Community. Firgrove House provides person-centred, rehabilitative care and support to help people achieve their goals and aspirations. Our aim is to increase independence and our vision is to see outstanding person-centred practice throughout Adult Social Care sector.

Firgrove House is a recent addition to Manor Community’s offering, following its purchase in 2022. Firgrove House was owned by Mr & Mrs Roberts and since 1987 they have worked to upgrade and constantly improve the buildings, gardens and facilities to ensure the high standard you see today. 

The home is ideally situated in a lovely quiet location set back from Station Road, within easy walking distance of the new Riverside shopping complex and close proximity to Chipping Sodbury High Street and Yate Shopping Centre. It benefits from many local amenities including the cinema, leisure centre, library, shopping facilities, restaurants, cafes and many local community facilities. There is also excellent transport links by bus, road and rail.


Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We have a dedicated Training Manager that provides CPD accredited to all staff. We also have a robust internal quality monitoring team to ensure that the service provided is of a high standard.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

In the main house, there is a communal dining room, lounge, as well as a large conservatory, overlooking the garden.

In the Coach House, there is a communal lounge, and a kitchen that provides tea/coffee making facilities.


Is Our Home Purpose Built
No

Who Owns Our Building
Private

Communal Rooms
Conservatory, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Stairlift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access.

Description

Due to the traditional nature of the building, all bedrooms are individual and offer their own personal characteristic, which adds to the personalization of the room for our clients. We believe it is very important for residents to make their rooms their own. This can be from bringing in personal photographs, ornaments and pictures to your own furniture or furnishings.


About Our Rooms
Number Of Rooms 20
Number Of Ensuite Rooms 7

Type Of Room
Double Room, Single Room.

Room Features
Furnished, Step Free Access.

Room Facilities
Freeview TV, Internet Access, Telephone Point, Wifi.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,200.00

Funding Types
Local Authority South Gloucestershire
Region South West
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Activities Are So Important

Firgrove House runs a daily in-house activities programme which is included in the fees. The in-house are varied to suit differing tastes, including but not limited to:

- Alive Activities
- Film club
- Exercise classes
- Yoga
- Bingo
- Knitting 
- Art Club
- Hair dressing

In addition to the regular programme we also run special events to mark celebrated days such as St Andrews, St Georges, May Day, Wimbledon, The Grand National, Burns Night etc. The staff and residents always have great fun on such occasions with additional activity, food and entertainment organised.


Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Exercise Class, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Visiting Entertainment, Word Games, Yoga.

Activities Outside Our Home
Local Tourist Attractions.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Partial
safe-tick Are your windows double glazed? Partial
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you use eco-friendly cleaning products? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes
safe-tick Do you train your team on recycling practices? Yes
safe-tick Do you have systems for recycling throughout the home? Partial

Energy reduction and renewable energy usage

safe-tick Do you measure your energy consumption? Yes
safe-tick Is your boiler less than 15 years old? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use online rotas? Yes
safe-tick Do you use digital care plans? Yes

163 Station Road
Yate
Bristol
Avon
BS37 4AH

Regulator: CQC

Current Ratings
Overall Outstanding
Safe Good
Well Led Outstanding
Caring Outstanding
Responsive Outstanding
Effective Good
Inspection Reports
Last rated 23rd January 2019
Registration Date 7th June 2022
Service Provider Improving Prospects Ltd, BS16 2JD
Transport
Bus Stop nearby, Car Park.

Places of Worship
Methodist Church.

Nearby Services
Bank, Chemist, Church, Park, Post Office, Pub, Restaurant, Shops.

Frequently asked questions about Firgrove House

Firgrove House was given an overall rating of "Outstanding" by the CQC in January 2019.
Firgrove House provides Residential, Dementia and Respite care.
Firgrove House has 20 rooms.
Prices for Firgrove House start from £1,200.00 per week.
Firgrove House is owned by Manor Community.
Yes. Firgrove House does offer Residential care.
Yes. Firgrove House does offer Respite care.
Yes. Firgrove House does provide care for people with Dementia.
Firgrove House comes under South Gloucestershire.
Firgrove House accepts Local Authority clients.
Firgrove House accepts NHS Continuing Healthcare clients.
Chloe Crew is the manager of Firgrove House.

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