Hatfield Manor
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Hatfield Avenue,
Hatfield
Hertfordshire
AL10 9UA
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,400.00 |
| Regulator's Rating | Not Yet Rated |
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Situated in the heart of Hatfield, Hatfield Manor is a beautifully designed, purpose-built home offering a warm, welcoming, and high-quality living environment. With 81 spacious, thoughtfully appointed bedrooms, we provide a supportive and person-centred community, where every resident is valued and supported to live life their way.
Every aspect of Hatfield Manor has been carefully created to ensure comfort, well-being, and a true sense of home. The home features bright, open living spaces, inviting lounges and cafés, and sociable communal areas, where residents can relax, connect, and enjoy meaningful moments with friends and family. The landscaped gardens provide peaceful outdoor spaces, perfect for quiet reflection or simply enjoying the fresh air.
With a focus on individual choice and independence, Hatfield Manor provides a welcoming environment where residents receive the support they need while continuing to enjoy the things that matter most to them.
Residents also have access to a variety of carefully designed social spaces, including a private dining room for special meals with loved ones, a drawing room, vintage tea room, cinema, hair salon, games room, activity space, family kitchens, and a welcoming café/bar area. These spaces provide ample opportunities for socialising, relaxation, and recreation, helping to create a vibrant and engaging atmosphere.
Fresh, elegant, and thoughtfully designed, Hatfield Manor is more than just a place to live—it’s a place to feel at home, stay connected, and be part of a caring and supportive community.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, Independent Living, Palliative, Personal care, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository. |
| Nursing Specialisms | Bariatric care, Cancer, Cerebral Palsy, Crohns, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Pain Management, Parkinson's Disease, Posterior Cortical Atrophy, Stroke, Traumatic Brain Injury, Ulcerative Colitis. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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At Hatfield Manor, we are committed to creating a safe, comfortable, and supportive environment for our residents. We have introduced a range of proactive measures to ensure health, security, and peace of mind, including enhanced staff training, continuous health monitoring, advanced sterilisation technology, and robust infection control procedures. |
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| Infection Control Initiatives in place | ||
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Air Filtration & Purification | We are using air filtration and/or air purification devices within our care setting. |
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
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| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Admission | The provider assured the regulator that it was admitting people safely to the service. |
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Premises | The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises. |
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Shielding | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Visitors | The provider assured the regulator that it was preventing visitors from catching and spreading infections. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 18 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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At Hatfield Manor, we have carefully designed our purpose-built home to offer a welcoming, comfortable, and enriching environment where residents can enjoy both independence and support in a setting that truly feels like home. |
| Is Our Home Purpose Built |
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| Yes |
| The Year Our Home Was Built |
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| 1 Jan 2023 |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Bistro, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Cinema, Coffee Shop, Hairdressers, Library, Lift, Minibus. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Scenic Views, Seating, Secure Garden, Sensory Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Reduce Plastic Use. |
| Our Photos |
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| Description |
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At Hatfield Manor, we take a person-centred approach to ensure that every resident feels comfortable, valued, and at home. Our 81 spacious bedrooms have been carefully designed to offer privacy, relaxation, and independence, with each room featuring a modern en-suite wet room for convenience and ease. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 81 |
| Number Of Ensuite Rooms | 81 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
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| Double Room. |
| Room Features |
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| Balcony, Direct Garden Access, Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Balcony, Freeview TV, Internet Access, Private Patio, Safe, Secure Access, Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,400.00 |
| Nursing Fees From / Price Per Week | £1,600.00 |
| Residential Dementia Fees From / Price Per Week | £1,400.00 |
| Nursing Dementia Fees From / Price Per Week | £1,450.00 |
| Respite Fees From / Price Per Week | £1,400.00 |
| Funding Types | |
|---|---|
| Local Authority | Hertfordshire |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Bistro
Lounge/Diner
Restaurant
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| Dining Styles |
A la Carte
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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At Hatfield Manor, we believe that every day should be filled with purpose, enjoyment, and opportunities for connection. Our person-centred activity programme is designed around the interests, hobbies, and well-being of our residents, ensuring there’s always something engaging to take part in. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
| Activities Outside Our Home |
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| Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre. |
Hatfield Avenue,
Hatfield
Hertfordshire
AL10 9UA
Regulator: CQC
Not yet rated.
| Transport |
|---|
| Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Anglican Cathedral, Anglican Church, Buddhist Temple, Catholic Church, Gurdwara Temple, Methodist Church. |
| Nearby Services |
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| Bank, Chemist, Church, Garden Centre, Golf Club, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery. |
Frequently asked questions about Hatfield Manor
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