Hawkhurst House PRU Limited

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Hawkhurst House
Cranbrook Road, Hawkhurst
Cranbrook
Kent
TN18 5EF

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Care Type Care Home
Care Category Nursing | Dementia | Respite
Availability Yes
Live Rating
Weekly Prices From £1,795.00
Regulator's Rating Good
Meet The Manager

Gail Watkins is Manager at Hawkhurst House PRU Limited.

I am also a registered general and mental health nurse. I have been fortunate to practice in many areas of care giving me a wide exposure to many areas of care.

Hawkhurst House is a purpose built home for older people with nursing needs.  Residents live in care suites which incorporate social space, a dining area and a kitchenette, while they can also spend time with other residents in the communal areas.

The home accommodates both physically frail older people and also older people with dementia type illnesses, with each group living in separate areas within the building. Full 24 hour nursing care is available for all residents, so that most residents can have a home for life within the scheme. Residents’ spouses can also be accommodated, so that couples can stay together even when one develops the need for on-going care.

Hawkhurst House Proactive Reablement Unit (PRU)

NHS patients leaving acute hospital beds have their care needs professionally assessed in a caring, friendly and homely environment so that they can be safely encouraged by proactive dedicated staff to reach their maximum independence and mobility

The Hawkhurst Proactive Reablement Unit (PRU) provides a unique opportunity for patients who are medically fit to leave an acute hospital to have occupational therapy and physiotherapy in a friendly caring environment to become more independent and more mobile. This enables them to be able to safely return to the community but requiring less dependence on care. This can be very important as often these patients have lost their confidence and independence during their stay in hospital which uniquely this unit helps them to regain.

What does the Proactive Reablement Unit (PRU) do?


 - The PRU enables patients to be in an environment more like their own home, not an acute hospital – “Home from Home”
 - It makes patients more confident and encourages them to become more mobile and confident with activities of daily living
 - A dedicated team and liaison manager assists with admissions to welcome patients into the unit and settle them in
 - The PRU professionally assesses their needs speedily and offers therapies 7 days per week with dedicated on-site occupational therapy and physiotherapy including access to a well-equipped gym
 - The PRU enables patients to gain maximum confidence and mobility so that they can be discharged safely with less need for care in the community
 - Patients are supported to attend any necessary hospital appointments

How does the PRU do this?


 - The PRU has professional on-site staff dedicated to carry out speedy assessment and determine which therapies and exercises will meet the patient’s needs and maximise their mobility and independence
 - There is dedicated GP support to ensure high quality medical input is readily accessible, with physical attendance 3 days per week but readily available at other times
 - The unit has high staffing levels with permanent care workers (with no agency staff) uniquely trained in proactive reablement to assist the dedicated physiotherapy and occupational professionals to encourage patients to reach their maximum potential and mobility 7 days per week
 - Patients have access to a well-equipped gym with a wide range of equipment including treadmill, stairs and parallel bars
 - A case officer dedicated to the PRU is employed by Kent County Council to help family and patients (including self-funders) with placements and funding benefits
 - This greatly helps patients and their relatives make the right choice of placement for the individual
 - Home assessments help to ensure that all of the equipment, home adaptations and care provision are in place prior to discharge
 - The professionals have access to a wide range of equipment that can be ordered to ensure the person has the best experience on returning to home


Hawkhurst House PRU Limited Hawkhurst House PRU Limited 01580 239 170 Hawkhurst House, Cranbrook Road, Hawkhurst, Cranbrook, Kent, TN18 5EF
Care Options We Can Provide
Support For Companionship, Nursing Dementia / EMI, Personal care, Reablement.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia (EMI).
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Testing The provider assured the regulator that it was accessing testing for people using the service and staff.
View the provider’s latest Inspection Reports.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals.

Minimum Age
65

Our Building and Facilities

Hawkhurst House is a purpose built home for older people with nursing needs.  Residents live in care suites which incorporate social space, a dining area and a kitchenette, while they can also spend time with other residents in the communal areas.


Is Our Home Purpose Built
Yes

Who Owns Our Building
Private

Communal Rooms
Activities Room, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Lift, Minibus.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access.

Our Photos

Description

All patients have large rooms with a kitchenette, 2 large comfortable chairs, a coffee table, call bell, telephone and their own ensuite wet rooms with their own toilet


About Our Rooms
Number Of Rooms 31
Number Of Ensuite Rooms 31
We offer these types of ensuite rooms: Wet Rooms.

Type Of Room
Kitchenette, Single Room.

Room Features
Furnished, Unfurnished.

Room Facilities
Internet Access, Telephone Point, Wifi.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,795.00

Funding Types
Local Authority Kent
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Kosher Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.


Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon We use locally sourced and locally grown or reared food.

Activities Are So Important

The home has three Social Co-ordinators who co-ordinate an active programme of crafts, games and hobbies, as well as regular events, social activities and excursions.  Group activities are more popular in the main lounge to include weekly musical entertainment and a craft group.  Some recent activities include a cooking session, a quiz and an exercise group. Outside entertainers visit on a regular basis. An annual visit to a farm to see the new born lambs is always very popular.

Residents’ views are sought on what type of entertainment and outings they wish to have available and the activities programme is built on their preferences. Some residents prefer to spend time in their own room, it is their choice.

In the dementia unit, a specific programme of activities and experiences is offered with one to one attention for example reading, talking, manicure and massage.

Our Social Co-ordinators compile residents’ “Life Stories” by obtaining information from family, long standing friends, old work colleagues, etc. and assembling it into portfolios.  These help to bring back old memories and form the basis of discussions to aid reminiscences.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.

Hawkhurst House
Cranbrook Road, Hawkhurst
Cranbrook
Kent
TN18 5EF

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 3rd May 2023
Last rated 23rd June 2023
Current Report

Hawkhurst House PRU Limited Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Hawkhurst House PRU Limited Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 18th January 2022
Transport
Bus Stop nearby, Car Park on-site.

Nearby Services
Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops.

Frequently asked questions about Hawkhurst House PRU Limited

Hawkhurst House PRU Limited was given an overall rating of "Good" by the CQC in June 2023.
Hawkhurst House PRU Limited provides Nursing, Dementia and Respite care.
Hawkhurst House PRU Limited has 31 rooms.
Prices for Hawkhurst House PRU Limited start from £1,795.00 per week.
Hawkhurst House PRU Limited is owned by The Graham Care Group.
No. Hawkhurst House PRU Limited does not offer Residential care.
Yes. Hawkhurst House PRU Limited does offer Respite care.
Yes. Hawkhurst House PRU Limited does provide care for people with Dementia.
Hawkhurst House PRU Limited comes under Kent.
Hawkhurst House PRU Limited accepts Local Authority clients.
Hawkhurst House PRU Limited accepts NHS Continuing Healthcare clients.
Gail Watkins is the manager of Hawkhurst House PRU Limited.

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