Hawkhurst House
Cranbrook Road, Hawkhurst
Cranbrook
Kent
TN18 5EF
Care Type | Care Home |
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Care Category | Nursing | Dementia | Respite |
Availability | Yes |
Live Rating | |
Weekly Prices From | £1,795.00 |
Regulator's Rating | Good |
Gail Watkins is Manager at Hawkhurst House PRU Limited.
I am also a registered general and mental health nurse. I have been fortunate to practice in many areas of care giving me a wide exposure to many areas of care.
Hawkhurst House is a purpose built home for older people with nursing needs. Residents live in care suites which incorporate social space, a dining area and a kitchenette, while they can also spend time with other residents in the communal areas.
The home accommodates both physically frail older people and also older people with dementia type illnesses, with each group living in separate areas within the building. Full 24 hour nursing care is available for all residents, so that most residents can have a home for life within the scheme. Residents’ spouses can also be accommodated, so that couples can stay together even when one develops the need for on-going care.
Hawkhurst House Proactive Reablement Unit (PRU)
NHS patients leaving acute hospital beds have their care needs professionally assessed in a caring, friendly and homely environment so that they can be safely encouraged by proactive dedicated staff to reach their maximum independence and mobility
The Hawkhurst Proactive Reablement Unit (PRU) provides a unique opportunity for patients who are medically fit to leave an acute hospital to have occupational therapy and physiotherapy in a friendly caring environment to become more independent and more mobile. This enables them to be able to safely return to the community but requiring less dependence on care. This can be very important as often these patients have lost their confidence and independence during their stay in hospital which uniquely this unit helps them to regain.
What does the Proactive Reablement Unit (PRU) do?
- The PRU enables patients to be in an environment more like their own home, not an acute hospital – “Home from Home”
- It makes patients more confident and encourages them to become more mobile and confident with activities of daily living
- A dedicated team and liaison manager assists with admissions to welcome patients into the unit and settle them in
- The PRU professionally assesses their needs speedily and offers therapies 7 days per week with dedicated on-site occupational therapy and physiotherapy including access to a well-equipped gym
- The PRU enables patients to gain maximum confidence and mobility so that they can be discharged safely with less need for care in the community
- Patients are supported to attend any necessary hospital appointments
How does the PRU do this?
- The PRU has professional on-site staff dedicated to carry out speedy assessment and determine which therapies and exercises will meet the patient’s needs and maximise their mobility and independence
- There is dedicated GP support to ensure high quality medical input is readily accessible, with physical attendance 3 days per week but readily available at other times
- The unit has high staffing levels with permanent care workers (with no agency staff) uniquely trained in proactive reablement to assist the dedicated physiotherapy and occupational professionals to encourage patients to reach their maximum potential and mobility 7 days per week
- Patients have access to a well-equipped gym with a wide range of equipment including treadmill, stairs and parallel bars
- A case officer dedicated to the PRU is employed by Kent County Council to help family and patients (including self-funders) with placements and funding benefits
- This greatly helps patients and their relatives make the right choice of placement for the individual
- Home assessments help to ensure that all of the equipment, home adaptations and care provision are in place prior to discharge
- The professionals have access to a wide range of equipment that can be ordered to ensure the person has the best experience on returning to home
Care Options | We Can Provide |
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Support For | Companionship, Nursing Dementia / EMI, Personal care, Reablement. |
Disability Support | Physical Disability, Physically Frail, Walking Frame. |
Medication | By Mouth. |
Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
Dementia Behaviour | Mild Forgetfulness. |
Dementia Specialisms | Alzheimer's. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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We are working within the government guidelines to help protect our staff and clients. |
Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. | |
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
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In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
Regulator: CQC | ||
Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. | |
View the provider’s latest Inspection Reports. |
Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Minimum Age |
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65 |
Our Building and Facilities |
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Hawkhurst House is a purpose built home for older people with nursing needs. Residents live in care suites which incorporate social space, a dining area and a kitchenette, while they can also spend time with other residents in the communal areas. |
Is Our Home Purpose Built |
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Yes |
Who Owns Our Building |
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Private |
Communal Rooms |
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Activities Room, Library, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Assisted Bathroom, Beauty Salon, Lift, Minibus. |
Our Garden |
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Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access. |
Our Photos |
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Description |
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All patients have large rooms with a kitchenette, 2 large comfortable chairs, a coffee table, call bell, telephone and their own ensuite wet rooms with their own toilet |
About Our Rooms | |
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Number Of Rooms | 31 |
Number Of Ensuite Rooms | 31 |
We offer these types of ensuite rooms: Wet Rooms. |
Type Of Room |
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Kitchenette, Single Room. |
Room Features |
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Furnished, Unfurnished. |
Room Facilities |
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Internet Access, Telephone Point, Wifi. |
Weekly Fees Start From | Fee |
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Residential Fees From / Price Per Week | £1,795.00 |
Funding Types | |
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Local Authority | Kent |
Region | South East |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | Yes |
We Accept NHS Continuing Healthcare | Yes |
We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Styles of Food | Gluten-free Halal Kosher Pureed Vegan Vegetarian |
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Dining Locations | Bedroom Dining Lounge/Diner |
Dining Styles | Hot Trolley Room Service |
Hospitality | Guests are welcome for dinner (Covid permitting) |
Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Activities Are So Important |
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The home has three Social Co-ordinators who co-ordinate an active programme of crafts, games and hobbies, as well as regular events, social activities and excursions. Group activities are more popular in the main lounge to include weekly musical entertainment and a craft group. Some recent activities include a cooking session, a quiz and an exercise group. Outside entertainers visit on a regular basis. An annual visit to a farm to see the new born lambs is always very popular. Residents’ views are sought on what type of entertainment and outings they wish to have available and the activities programme is built on their preferences. Some residents prefer to spend time in their own room, it is their choice. |
Our Photos |
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Activities At Home |
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1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Visiting Entertainment, Word Games. |
Activities Outside Our Home |
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Local Tourist Attractions. |
Hawkhurst House
Cranbrook Road, Hawkhurst
Cranbrook
Kent
TN18 5EF
Current Ratings | |
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Overall | Good |
Safe | Good |
Well Led | Good |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Last inspected | 3rd May 2023 |
Last rated | 23rd June 2023 |
Current Report |
Hawkhurst House PRU Limited Care Home - Care Quality Commission (cqc.org.uk) |
Historic Reports |
Hawkhurst House PRU Limited Care Home - Care Quality Commission (cqc.org.uk) |
Registration Date | 18th January 2022 |
Transport |
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Bus Stop nearby, Car Park on-site. |
Nearby Services |
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Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
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