Bullen Close
Cambridge
Cambridgeshire
CB1 8YU
Care Type | Care Home |
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Care Category | Nursing | Dementia | Respite |
Availability | Yes |
Weekly Prices From | £1,755.00 |
Regulator's Rating | Good |
Razvan Stanbeca is Home Manager at Heathlands House.
I have worked for Care UK previously and began working at Heathlands House in 2022.
I’ve seen the high standard of care for residents and great teams. Everyone is very committed to ensuring that every resident is happy and cared for.
My favourite part of the day is the mornings, when I walk around the home, checking everything is ok, and chatting to residents, relatives and my colleagues.
I am very passionate about delivering person-centered care, I love seeing a smile on the resident’s face when you have made a difference to their day. In my free time I enjoy spending time with family and friends.
Heathlands House care home offers a wide range of care for older people in luxurious surroundings, from residential and nursing care through to dementia care and short-term respite. Located in Cherry Hinton, Cambridge, the home provides support for your loved one to lead an independent and fulfilling life, while receiving the very best standard of care.
The home offers spacious and beautifully furnished bedrooms with private en-suite facilities, plus a range of modern and comfortable communal areas including a café – complete with a regular supply of delicious cakes – a hair salon and cinema room. The home, which has been designed to the latest dementia standards, also has beautifully landscaped gardens that are accessible for all.
Care Options | We Can Provide |
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Support For | Companionship, End of Life, Palliative, Personal care, Support for Couples. |
Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
Medication | By Mouth, Change Catheter, Injection, Suppository. |
Nursing Specialisms | Bariatric care, Cancer, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Parkinson's Disease, Stroke. |
Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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Since the early stages of the pandemic, our teams have been working to a pandemic plan which is updated regularly to reflect any changes to either UK or Scottish government guidance. This plan includes a range of measures aimed at both reducing the likelihood of new Covid-19 infections and reducing the spread of infections where they occur. |
Infection Control Initiatives in place | ||
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Air Filtration & Purification | We are using air filtration and/or air purification devices within our care setting. | |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. | |
Infection Screening | We are using technology to screen for infections & monitor symptoms. | |
Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. | |
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Safe Visiting Space | |||||
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Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Our Building and Facilities |
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Heathlands House has been designed with a welcoming on-site café, comfortable cinema, and a hair and beauty salon for the perfect pampering session. With beautiful en-suite rooms, spacious dining rooms, and well-stocked activity rooms leading onto glorious landscaped gardens, your loved one can enjoy the highest standard of living. |
Is Our Home Purpose Built |
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Yes |
The Year Our Home Was Built |
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9 Aug 2021 |
How Many Floors We Have |
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3 |
Who Owns Our Building |
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Private |
Communal Rooms |
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Activities Room, Bar / Pub, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Assisted Bathroom, Beauty Salon, Chiropodist, Cinema, Coffee Shop, Dentist, GP, Hairdressers, Lift, Minibus. |
Our Garden |
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Communal Garden, Communal Patio, Seating, Secure Garden, Vegetable Plot, Wheelchair Friendly Access. |
How 'Smart' Are We? |
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Interactive Digital Touch Table. |
Our Photos |
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Description |
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We have 64 furnished rooms, all with en-suite bathroom, including a flat screen television |
About Our Rooms | |
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Number Of Rooms | 64 |
Number Of Ensuite Rooms | 64 |
We offer these types of ensuite rooms: Bathroom with Bath. |
Type Of Room |
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Double Room, Single Room. |
Room Features |
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Direct Garden Access, Furnished, Garden View. |
Room Facilities |
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Alarm, Freeview TV, Internet Access, Private Patio, Secure Access, Tea and Coffee-making Facilities, Telephone Point, Wifi. |
Our Photos |
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Weekly Fees Start From | Fee |
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Residential Fees From / Price Per Week | £1,755.00 |
Nursing Fees From / Price Per Week | £1,995.00 |
Residential Dementia Fees From / Price Per Week | £1,840.00 |
Respite Fees From / Price Per Week | £1,965.00 |
Funding Types | |
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Local Authority | Cambridgeshire |
Region | East |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | No |
We Accept NHS Continuing Healthcare | Yes |
We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Styles of Food | Gluten-free Halal Pureed Vegan Vegetarian |
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Dining Locations | Bedroom Dining Café Lounge/Diner |
Dining Styles | Hot Trolley Room Service |
Hospitality | Guests are welcome for dinner (Covid permitting) |
Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Our energy usage is well maintained.
We are actively reducing food mileage.
Activities Are So Important |
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The best care is personalised care. That’s why, when your loved one joins us at Heathlands House on Bullen Close, we’ll get to work learning all about their life, their interests and hobbies, the places they’ve lived and worked, their family and friends – and all the other things that they hold dear. Then we’ll plan activities to suit them. These might range from music sessions and quizzes, to pamper afternoons, live entertainment, outings, and dance classes. |
Our Photos |
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Activities At Home |
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1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Music Therapy, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
Activities Outside Our Home |
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Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre. |
Our Pets |
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Pets are allowed at managers discretion. |
Can You Bring Your Pet |
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Yes |
We Welcome |
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Birds, Cats, Dogs, Others (subject to review), Rabbits, Reptiles. |
Bullen Close
Cambridge
Cambridgeshire
CB1 8YU
Current Ratings | |
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Overall | Good |
Safe | Good |
Well Led | Good |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Last inspected | 8th February 2023 |
Last rated | 15th March 2023 |
Current Report |
Heathlands House Care Home - Care Quality Commission (cqc.org.uk) |
Historic Reports |
Heathlands House Care Home - Care Quality Commission (cqc.org.uk) |
Registration Date | 29th July 2021 |
Service Provider | Care UK Community Partnerships Ltd, CO4 9QB |
Transport |
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Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby. |
Places of Worship |
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Anglican Church, Catholic Church, Methodist Church, Synagogue. |
Nearby Services |
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Hospital, Park, Pub, Restaurant, Shopping Centre, Shops. |
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