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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,198.00
Regulator's Rating Requires Improvement
Meet The Manager

Danyel Bromley is Home Manager at Hen Cloud House.

Danyel has worked in in the care sector for over 26 years in various roles, working my way up to Home Manager level. She is extremely passionate about making a difference to my residents’ lives, as it brings her joy and gives her purpose. She is excited to join the team at Hen Cloud House where she hopes to ensure her residents and staff enjoy each day.

Danyel Bromley

Hen Cloud House is a 66-bed care home based in Leek, Staffordshire. Combining a luxury setting with the highest standards of care, Hen Cloud House is the ideal place for your loved one to live comfortably.


Hen Cloud House - Tour
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Care Options We Can Provide
Support For Companionship, Daily Respite Care, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are welcoming visitors to our Borough Care homes and ask that you follow the procedure below when planning a trip to visit your loved one. The safety and wellbeing of our residents and staff is still our top priority. Covid has not gone away and some of our homes will find themselves experiencing outbreaks. An outbreak consists of 2, or more, positive (or clinically suspected) cases of Covid during a 14-day period. These homes will close to visitors until their isolation period ends.

Our staff continue to wear face masks for protection, as well as wearing gloves and aprons.
Residents are continuing to routinely test for Covid-19 every 28 days, while staff take a Lateral Flow Test before starting each shift.
If a resident or member of staff feels unwell, even if they are not displaying Covid-19 symptoms, they will be tested at once.
A spring booster of the COVID-19 vaccine is available to people who live in care homes. Where applicable, residents are partaking in the spring booster roll-out.

Infection Control Initiatives in place
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

Planning Your VisitPlease contact the home prior to your visit to check that the care home is open to visitors. There are no restrictions on the number of visitors for each resident, however, calling ahead will help us avoid large numbers visiting at the same time.All visitors must take a Lateral Flow test and test negative before they can be enter the home. You can take the test at the care home (this will require waiting outside the home for around 30 minutes). Alternatively you can take a test at home before arriving, and bring it with you to show your negative status.All visitors must always wear a face mask during their visit, with exceptions for children under two years old.Once hands are washed properly, adult visitors will be able to hold hands with their loved one.Please follow all instructions given by our team during your visit, to protect everyoneOur Procedures

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

LGBTQ Welcome
Yes
Our Building and Facilities

The home is made up of small households, each with communal areas, sitting and dining rooms. The familiarity of these households supports those living with dementia, whilst enabling them to enjoy the facilities in the home.


Is Our Home Purpose Built
Yes

Who Owns Our Building
Private

Communal Rooms
Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Beauty Salon, Cinema, Hairdressers.

Our Garden
Communal Garden, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos

Description

Each of Hen Cloud House’s beautifully furnished bedrooms comes with a TV point, kitchenette and en-suite wet room.


About Our Rooms
Number Of Rooms 66
We offer these types of ensuite rooms: Wet Rooms.

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Catch up TV, Freeview TV, Tea and Coffee-making Facilities.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,198.00

Funding Types
Local Authority Staffordshire
Region West Midlands
We Accept Self-Funding Clients Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Pureed Pink tick icon Vegetarian
Dining Locations Pink tick icon Lounge/Diner
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

A critical component for good health.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents have access to Dining Room.

Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon There is a weekly menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Activities Are So Important

There are lots of things to keep residents active and entertained around Hen Cloud House. We have a hairdressers’ and beauty salon, as well as live entertainment, games and activities. There is even a cinema where you can book a family movie night!


Our Photos

Activities At Home
1 to 1 Activities, Board Games, Card Games, Exercise Class, Gardening, Quiz Games, Reminiscence, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.

Buxton Road
Leek
ST13 6EQ

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Requires Improvement
Responsive Requires Improvement
Effective Requires Improvement
Inspection Reports
Last inspected 27th June 2023
Last rated 2nd September 2023
Current Report

Hen Cloud House Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Hen Cloud House Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 2nd March 2023
Transport
Bus Stop nearby, Car Park, Car Park on-site.

Places of Worship
Anglican Church, Catholic Church.

Nearby Services
Bank, Chemist, Church, Garden Centre, Golf Club, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery.

Frequently asked questions about Hen Cloud House

Hen Cloud House was given an overall rating of "Requires Improvement" by the CQC in September 2023.
Hen Cloud House provides Residential, Dementia and Respite care.
Hen Cloud House has 66 rooms.
Prices for Hen Cloud House start from £1,198.00 per week.
Hen Cloud House is owned by Borough Care.
Yes. Hen Cloud House does offer Residential care.
Yes. Hen Cloud House does offer Respite care.
Yes. Hen Cloud House does provide care for people with Dementia.
Hen Cloud House comes under Staffordshire.
Danyel Bromley is the manager of Hen Cloud House.

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