Heritage Healthcare Leicester

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Profile Strength
Excellent 98%
Heritage Healthcare Leicester - Home Care
Care Type Home Care
Care Category Personal | Dementia | Respite
Availability Yes
Hourly Prices From £25.00
Regulator's Rating Not Yet Rated
Meet The Manager

Hannah Flack is Registered Manager at Heritage Healthcare Leicester.

From the moment I began working in the care sector, I knew I had found my calling. My passion for helping others has only grown stronger with time. Even during periods when I explored other interests and embraced motherhood, I always felt a pull back to care work. This deep-seated commitment drives me every day to provide the highest quality of care to our service users. I believe that every interaction is an opportunity to make a meaningful difference in someone's life.

My primary focus is on delivering exceptional care and support to our service users. Together with our dedicated team, I strive to create an environment where individuals can live with dignity, independence, and joy. We are committed to continuous improvement, embracing challenges, and adapting to change to ensure we meet and exceed the expectations of those we serve. Our goal is to empower individuals, providing them with the care and support they need to lead fulfilling lives.

Hannah Flack

At Heritage Healthcare we pride ourselves on delivering exceptional care. We support adults over the age of 18 who require support which can include companionship, Personal Care, Medication Support, Meal Preparation, Domestic tasks, Live in support, waking and sleep in support. 

Our care staff are fully trained following a robust recruitment process to ensure we employ the best care workers to support our clients.


Care Options We Can Provide
Care Given Companionship, Daily Respite Care, Emergency Care, End of Life, Palliative, Personal care, Reablement, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Housekeeping Cleaning, Laundry, Meal Preparation, Medical Appointments, Prescription Collection, Shopping, Tidying.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Care Visits 1 Hour, 2 Hours, 30 Mins, Full Day, Night Service (awake / waking), Sitting-in Service, Sleep-in Service.
Transport Carer provides own vehicle.
Technology Automatic Medication Reminders, Family Apps, GPS Tracking, Home Safety Monitoring, Key Safes, Personal Alarm.

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Fees For Individuals Fee
Hourly Fees Start From £25.00

Funding Types
Local Authority Leicester
Region East Midlands
We Accept Self-Funding Clients Yes

The Importance Of Meal Times

A balanced, nutritious diet is essential to maintaining health and wellbeing, our carers can prepare all types of meals for our clients, taking likes, dislikes and cultural needs into consideration.


We Can Prepare
All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks.

Dietary Options
Pureed, Vegetarian.

Our Photos

Activities Are So Important

As part of your care plan, you'll receive support with daily living activities, both basic and physical, to help you lead a fulfilling life tailored to your abilities, whether at home or in the community.


Our Photos

Staff Specialities
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Reminiscence, Word Games.

Our Pets

Your pets are as important to us as they are to you.


How We Help With Your Pet
Feeding, Walking.

Regulator: CQC

Not yet rated.

We cover Leicester and Leicestershire 

LE1,LE2,LE3,LE4.LE7,LE19,LE18,LE17,LE16

Our Registered Address is:

Workspace 009, Gresham Works
38 Market Street
Leicester
LE1 6DP

Frequently asked questions about Heritage Healthcare Leicester

Heritage Healthcare Leicester provides Personal, Dementia and Respite care.
Yes. Heritage Healthcare Leicester does offer Respite care.
Yes. Heritage Healthcare Leicester does provide care for people with Dementia.
Heritage Healthcare Leicester comes under Leicester.
Heritage Healthcare Leicester accepts NHS Continuing Healthcare clients.
Hannah Flack is the manager of Heritage Healthcare Leicester.

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