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Highwood Care Home
Abbotsham Road
Bideford
Devon
EX39 3AB

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Care Type Care Home
Care Category Residential | Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,200.00

GBP Discount

Regulator's Rating Not Yet Rated
Highwood Care Home - Care Home
Meet The Manager

Stacey Lewis is Home Manager at Highwood Care Home.

Stacey brings a wealth of experience to Highwood Care Home. Having worked in elderly care for 14 years she began her career as a care assistant. Stacey developed her career within different organisations and within various roles and has been lucky enough to spend 5 years of her career in commissioning services.


She has a passion for residents living fulfilled lives and ensuring that her colleagues are delivering exceptional person centred care.


The best part of her day is walking around and seeing residents and colleagues happy and you will often see her participating in a wellbeing activity or two! She is positive that at Highwood, you will hear laughter daily as we work together to achieve 'Outstanding' and to become the home of choice across North Devon and beyond.

Stacey Lewis

NOW OPEN

Highwood Care Home is a brand new, purpose-built care home nestled in the beautiful and historic port town of Bideford in North Devon. Our luxury home has stunning views towards River Torridge and offers high standards of accommodation for up to 67 residents as well as outstanding levels of Residential Care, Dementia Care, Nursing Care, and Respite Care.

Our warm and welcoming home includes a number of first-class facilities including a terrace, café, cinema, hairdressers, and more.

Highwood Care Home is split across three floors and each floor offers a variety of ensuite bedrooms with many having direct access to a grass courtyard. Each floor also offers a large corner suite with stunning views toward the River Torridge and Torridge Valley.

We look forward to providing comprehensive care that covers medical and wellbeing needs as well as a rich and fulfilled lifestyle thanks to our exceptional facilities.


Welcome to Highwood Care Home
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Care Options We Can Provide
Support For Companionship, Convalescence, Daily Respite Care, High Dependency, Independent Living, Palliative, Personal care, Rehabilitation.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Walking Frame, Wheel Chair Bound.
Medication By Mouth.
Nursing Specialisms Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: Not Specified / None
safe-tick Policies The provider assured the regulator that its infection prevention and control policy was up to date.
View the provider’s latest Inspection Reports.
Safe Visiting Space
safe-cross We are unable to offer a Safe Visiting Space at this time
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Our Building and Facilities

The team aims to provide exceptional living standards and person-centred care for every resident who resides with us at Highwood Care Home. Our all-inclusive facilities cater to the range of interests and hobbies of our residents; a place where each day brings new experiences and enables independence.

Fine Dining

Our expert team of Chefs and kitchen staff will prepare nutritious, home-cooked meals, using local produce where possible and taking into consideration all preferences, dietary requirements, as well as including residents’ favourite dishes on a regular basis. Our home also features a private dining room, which is ideal for spending quality time with loved ones and celebrating special occasions.

Private Garden

Our beautiful landscaped garden include raised planters, as well as a safe pathway for residents to enjoy a leisurely stroll. Residents who are green-fingered or appreciate being at one with nature have the opportunity to participate in gardening, and during the warmer months, have the option to dine and socialise outside.

Cinema Room

Sitting in a comfortable chair whilst enjoying a favourite genre of film, whether with a loved one or fellow resident can bring multiples benefits to overall mental health as well as memory and concentration. We can’t wait to see our residents enjoy this space and with a large selection of films to choose from, we guarantee there will be something to pique everyone’s interest.


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
2 Oct 2023

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Activities Room, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Cinema, Hairdressers, Library, Lift.

Our Garden
Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Reduce Plastic Use.

Brochures
Highwood 8pp Brochure FINAL October 2024.pdf

Our Photos

Description

En-suite Bedrooms

All 67 of our bedrooms are fully equipped to create a comfortable and safe space for each resident. Every room has an en-suite bathrooms and features modern furnishings, flat-screen televisions, fast internet access and modern nurse call systems. Residents are welcome to personalise their bedroom with items such as picture frames, wall art or small pieces of furniture, to help make it truly a home-away-from-home.


About Our Rooms
Number Of Ensuite Rooms 67
We offer these types of ensuite rooms: Wet Rooms.

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Freeview TV, Internet Access, Telephone Point, Wifi.

Our Photos
GBP Discount

**SPECIAL INTRODUCTORY OFFER** £200 OFF Weekly Fees Subject to availability and T&C's

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,200.00
Nursing Fees From / Price Per Week £1,300.00
Residential Dementia Fees From / Price Per Week £1,200.00
Nursing Dementia Fees From / Price Per Week £1,300.00
Respite Fees From / Price Per Week £1,320.00

Funding Types
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding No
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Café Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.

Pink tick icon Our energy usage is well maintained.

Activities Are So Important

We are excited to offer new and exciting activities for all of our future residents. There is an abundance of options available to cater to all interests, from social occasions such as quizzes and games and visiting entertainers, to excursions around North Devon for a day of exploring.

We encourage all of our residents to take part in new activities and get creative in a social and supervised environment, giving them the confidence to let their creativity run free while in the company of others. All of our sessions are tailored to the interests of our residents, with the purpose of motivating and inspiring everyone who wishes to take part.


Our Photos

Timetables
Highwood A1 Acitivies Examples.pdf

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Pub, Shopping.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Partial
safe-tick Are your windows double glazed? Yes
safe-tick Do you use motion sensors? Yes
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you have an EPC rating? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes
safe-tick Do you train your team on recycling practices? Yes
safe-tick Do you have systems for recycling throughout the home? Yes

Energy reduction and renewable energy usage

safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you have an electric vehicle charging point? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use online rotas? Yes
safe-tick Do you use digital care plans? Yes
Our Pets

Please discuss with our home manager.


Can You Bring Your Pet
No

Highwood Care Home
Abbotsham Road
Bideford
Devon
EX39 3AB

Not yet rated.

Transport
Bus Stop nearby, Car Park.

Places of Worship
Anglican Church.

Nearby Services
Church, Library, Park, Post Office, Pub, Shops.

Frequently asked questions about Highwood Care Home

Highwood Care Home provides Residential, Nursing, Dementia and Respite care.
Prices for Highwood Care Home start from £1,200.00 per week.
Yes. Highwood Care Home does offer Residential care.
Yes. Highwood Care Home does offer Respite care.
Yes. Highwood Care Home does provide care for people with Dementia.
Highwood Care Home does not accept Local Authority clients.
Highwood Care Home accepts NHS Continuing Healthcare clients.
Stacey Lewis is the manager of Highwood Care Home.

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