Highwood Care Home
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| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From |
£1,200.00
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| Regulator's Rating | Not Yet Rated |
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Meet The Manager
Stacey Lewis is Home Manager at Highwood Care Home.
Stacey brings a wealth of experience to Highwood Care Home. Having worked in elderly care for 14 years she began her career as a care assistant. Stacey developed her career within different organisations and within various roles and has been lucky enough to spend 5 years of her career in commissioning services.
She has a passion for residents living fulfilled lives and ensuring that her colleagues are delivering exceptional person centred care.
The best part of her day is walking around and seeing residents and colleagues happy and you will often see her participating in a wellbeing activity or two! She is positive that at Highwood, you will hear laughter daily as we work together to achieve 'Outstanding' and to become the home of choice across North Devon and beyond.
NOW OPEN
Highwood Care Home is a brand new, purpose-built care home nestled in the beautiful and historic port town of Bideford in North Devon. Our luxury home has stunning views towards River Torridge and offers high standards of accommodation for up to 67 residents as well as outstanding levels of Residential Care, Dementia Care, Nursing Care, and Respite Care.
Our warm and welcoming home includes a number of first-class facilities including a terrace, café, cinema, hairdressers, and more.
Highwood Care Home is split across three floors and each floor offers a variety of ensuite bedrooms with many having direct access to a grass courtyard. Each floor also offers a large corner suite with stunning views toward the River Torridge and Torridge Valley.
We look forward to providing comprehensive care that covers medical and wellbeing needs as well as a rich and fulfilled lifestyle thanks to our exceptional facilities.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Daily Respite Care, High Dependency, Independent Living, Palliative, Personal care, Rehabilitation. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth. |
| Nursing Specialisms | Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
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| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: Not Specified / None | ||
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Our Building and Facilities |
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The team aims to provide exceptional living standards and person-centred care for every resident who resides with us at Highwood Care Home. Our all-inclusive facilities cater to the range of interests and hobbies of our residents; a place where each day brings new experiences and enables independence. Fine DiningOur expert team of Chefs and kitchen staff will prepare nutritious, home-cooked meals, using local produce where possible and taking into consideration all preferences, dietary requirements, as well as including residents’ favourite dishes on a regular basis. Our home also features a private dining room, which is ideal for spending quality time with loved ones and celebrating special occasions. Private GardenOur beautiful landscaped garden include raised planters, as well as a safe pathway for residents to enjoy a leisurely stroll. Residents who are green-fingered or appreciate being at one with nature have the opportunity to participate in gardening, and during the warmer months, have the option to dine and socialise outside. Cinema RoomSitting in a comfortable chair whilst enjoying a favourite genre of film, whether with a loved one or fellow resident can bring multiples benefits to overall mental health as well as memory and concentration. We can’t wait to see our residents enjoy this space and with a large selection of films to choose from, we guarantee there will be something to pique everyone’s interest. |
| Is Our Home Purpose Built |
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| Yes |
| The Year Our Home Was Built |
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| 2 Oct 2023 |
| How Many Floors We Have |
|---|
| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Cinema, Hairdressers, Library, Lift. |
| Our Garden |
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| Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Reduce Plastic Use. |
| Brochures |
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| Highwood 8pp Brochure FINAL October 2024.pdf |
| Our Photos |
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| Description |
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En-suite BedroomsAll 67 of our bedrooms are fully equipped to create a comfortable and safe space for each resident. Every room has an en-suite bathrooms and features modern furnishings, flat-screen televisions, fast internet access and modern nurse call systems. Residents are welcome to personalise their bedroom with items such as picture frames, wall art or small pieces of furniture, to help make it truly a home-away-from-home. |
| About Our Rooms | |
|---|---|
| Number Of Ensuite Rooms | 67 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View. |
| Room Facilities |
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| Freeview TV, Internet Access, Telephone Point, Wifi. |
| Our Photos |
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**SPECIAL INTRODUCTORY OFFER** £200 OFF Weekly Fees Subject to availability and T&C's
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,200.00 |
| Nursing Fees From / Price Per Week | £1,300.00 |
| Residential Dementia Fees From / Price Per Week | £1,200.00 |
| Nursing Dementia Fees From / Price Per Week | £1,300.00 |
| Respite Fees From / Price Per Week | £1,320.00 |
| Funding Types | |
|---|---|
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Café
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
Our energy usage is well maintained.
| Activities Are So Important |
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We are excited to offer new and exciting activities for all of our future residents. There is an abundance of options available to cater to all interests, from social occasions such as quizzes and games and visiting entertainers, to excursions around North Devon for a day of exploring. We encourage all of our residents to take part in new activities and get creative in a social and supervised environment, giving them the confidence to let their creativity run free while in the company of others. All of our sessions are tailored to the interests of our residents, with the purpose of motivating and inspiring everyone who wishes to take part. |
| Our Photos |
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| Timetables |
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| Highwood A1 Acitivies Examples.pdf |
| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Park, Pub, Shopping. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Partial |
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Are your windows double glazed? | Yes |
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Do you use motion sensors? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have an EPC rating? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Is your boiler less than 15 years old? | Yes |
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Do you have an electric vehicle charging point? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
| Our Pets |
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Please discuss with our home manager. |
| Can You Bring Your Pet |
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| No |
Highwood Care Home
Abbotsham Road
Bideford
Devon
EX39 3AB
Not yet rated.
| Transport |
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| Bus Stop nearby, Car Park. |
| Places of Worship |
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| Anglican Church. |
| Nearby Services |
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| Church, Library, Park, Post Office, Pub, Shops. |
Frequently asked questions about Highwood Care Home
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