Profile Strength |
Excellent 97%
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Care Type | Home Care |
Care Category | Personal | Dementia | Respite |
Availability | Yes |
Hourly Prices From | £25.00 |
Regulator's Rating | Not Yet Rated |
Louise Ferguson is Service Manager at Ion Care And Support (Home Care).
I am the Service Manager for ION Care and Support Services Limited. I manage our care at home service in Falkirk, West Lothian and Fife .I have worked in the health and social care sector for a number of years.
At ION Care and Support, we are driven to deliver industry leading & enabling care and support which is personalised and flexible. We focus on developing staff teams who deliver person-centred services to meet individuals’ specific needs. We strive to deliver outstanding care across all services; with experienced and compassionate staff to ensure continuity of service and service satisfaction.
If you wish to discuss any of our services, please feel free to get in touch!
Ion was established in order to provide a high quality service that would positively impact on people’s lives. We purchased the Haining Care Home in Maddiston from administration in 2016, and through a detailed improvement plan we have now been awarded the highest possible Grade 6- “Excellent, Outstanding and Sector Leading” from the Care Inspectorate for the Care and Support we provide.
Care Options | We Can Provide |
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Care Given | Companionship, Personal care. |
Disability Support | Physical Disability, Physically Frail, Walking Frame. |
Housekeeping | Meal Preparation, Tidying. |
Medication | By Mouth. |
Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering . |
Dementia Specialisms | Alzheimer's, Vascular Dementia. |
Care Visits | 1 Hour, 30 Mins. |
Transport | Carer provides own vehicle. |
Technology | Automatic Medication Reminders. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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We've taken the appropriate steps to ensure the safety of our care clients |
Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. | |
Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. | |
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
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In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
Regulator: Care Inspectorate - Scotland | ||
Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. | |
Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. | |
View the provider’s latest Inspection Reports. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Fees For Individuals | Fee |
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Hourly Fees Start From | £25.00 |
Funding Types | |
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We Accept Self-Funding Clients | Yes |
Local Authority Funded Clients | Yes |
The Importance Of Meal Times |
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We strongly support the provision of a healthy, nutritious and balanced diet for all residents. We take pride in providing tasty, tempting meals for our residents. Mealtimes should be an enjoyable occasion for our residents. |
We Can Prepare |
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All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
Dietary Options |
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Pureed, Vegetarian. |
Our Photos |
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Activities Are So Important |
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As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities. |
Our Photos |
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Staff Specialities |
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1 to 1 Activities, Board Games, Card Games, Cooking, Crafts, Crosswords, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games. |
Not yet rated.
We deliver high quality care in the below areas
Falkirk
West Lothian
Fife
South Lanarkshire
North Lanarkshire
Stirling
Our Registered Address is:
Unit 6 Heritage Way
Coatbridge
Scotland
ML5 1QD
10,390
Care Homes
12,389
Home Care Services
1,295
Live-in Care Services
1,819
Retirement Living Developments
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