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14 Fairview Drive
Westcliff-On-Sea
Essex
SS0 0NY

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,250.00
Regulator's Rating Not Yet Rated
Meet The Manager

Vikki Richardson is Home Manager at Kingsclere Court.

Our General Manager Vikki Richardson has 32 years of experience in the health and social care sector, Vikki has served as a CQC registered manager for 17 years, demonstrating strong leadership in overseeing large services encompassing nursing, residential, and residential dementia care. Recently, Vikki has taken on the role of commissioning new services, aiming to continue the track record of achieving "good" ratings with the CQC and aspiring to bring an "outstanding" rating to Kingsclere Court.

Vikki Richardson

Welcome to Kingsclere Court, the future of luxury care in the heart of Westcliff-on-Sea, Southend-on-Sea. This distinguished, purpose-built care home is thoughtfully designed to provide residential, dementia, and respite care, ensuring a warm and inviting atmosphere for all our residents.  

Nestled in the serene Westcliff area, the care home is the perfect escape for those seeking peace away from the hustle and bustle, all while enjoying the charm of a seaside town. Amenities are tailored for a life of comfort and joy, featuring luxurious living spaces, a bistro, a fine dining experience, an onsite hair salon, a private dining area, and a delightful garden complete with orchards and friendly farm animals. 

Privacy, respect, and freedom of choice are paramount in our home. Staff are selected for their caring and compassionate nature, in the knowledge that each of them plays a crucial role in the welfare of our residents. Whether you are coming for a short stay or making a permanent move, the team promises to do their very best to make your stay as comfortable as possible.


Care Options We Can Provide
Support For Companionship, Daily Respite Care, End of Life, Independent Living, Mental Healthcare, Palliative, Personal care.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Our Care home conducts thorough risk assessments to identify potential hazards and mitigate risks. These assessments cover various aspects, including:
Ensuring beds and other equipment are safe for use.
Addressing fall risks throughout the home.
Safely handling medication and other dangerous substances.
Preventing burns or scalds.
Minimizing the spread of infections and diseases.
Managing situations where residents may exhibit behaviour that is challenging.
We never use a risk assessment to be a reason to restrict residents’ independence unless the risk is deemed unacceptably great.
As a care provider we follow the Care Act 2014, which defines a framework for safeguarding adults.
Policies and procedures reflect the statutory guidance and local multi-agency procedures.
The Making Safeguarding Personal initiative focuses on outcomes and balancing choice, control, and safety for individuals.
Our Staff engage with residents to understand their desired outcomes and work collaboratively.
Our care home has a speak up policy to guide staff in raising concerns.
Staff can report concerns internally or externally if they feel it is unsafe or if a concern has been ignored.
Residents’ personal data is shared with partner organisations with consent from relevant parties.
We practice confidentiality and compliance with data protection principles.
Our Staff take steps to maintain safe; including
reporting concerns promptly, removing obstacles that pose risks and checking water temperatures before use.
We practicing good hygiene.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

At Kingsclere Court, we go beyond the ordinary, providing exceptional services that cater to the diverse needs and desires of our residents. Personalisation is key to making our residents feel truly at home. From designing and decorating their own rooms to getting furniture that reflects their style, we empower residents to create a living space that is uniquely theirs.

Part of the Netto Care group, Kingsclere Court is committed to providing an unparalleled living experience that is person-centred, responsive, innovative, delightful, and engaging. 

This is all bestowed with the community at its core. We actively encourage engagement not only within our care home but also with the broader community. Residents, staff and neighbours come together to create a supportive and interconnected environment. Whether it’s through community outreach programs, collaborative events or involving residents in decision-making processes, we prioritise creating strong connections that enrich the lives of everyone involved.


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Cinema, Gym, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos

Description

Kingsclere Court offers a range of beautifully furnished ensuite bedrooms, all coming equipped with a TV and Telephone Point.


About Our Rooms
Number Of Rooms 36
Number Of Ensuite Rooms 36
We offer these types of ensuite rooms: Wet Rooms.

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Freeview TV, Internet Access, Telephone Point, Wifi.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,250.00

Funding Types
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Kosher Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Bistro Pink tick icon Lounge/Diner
Dining Styles Pink tick icon A la Carte Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Room Service

A critical component for good health.

Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Bistro.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.


Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.


Pink tick icon We grow some food and/or ingredients on site.


Pink tick icon We use locally sourced and locally grown or reared food.


Pink tick icon We use organically grown food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

At Kingsclere Court, we recognise the uniqueness of everyone. Our expert team designs bespoke activities that cater to diverse needs and preferences, ensuring a personalised experience that fosters physical and mental wellbeing. From gentle exercises to stimulating mental challenges, we curate activities that resonate with our residents, enhancing their overall quality of life.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Themed Events, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Shopping.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Yes
safe-tick Are your windows double glazed? Yes
safe-tick Do you use motion sensors? Yes
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you have an EPC rating? Yes
safe-tick Do you use eco-friendly cleaning products? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes
safe-tick Do you train your team on recycling practices? Yes
safe-tick Do you have systems for recycling throughout the home? Yes

Energy reduction and renewable energy usage

safe-tick Do you measure your energy consumption? Yes
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you have an electric vehicle charging point? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use online rotas? Yes
safe-tick Do you use digital care plans? Yes

In-home and community projects that protect the environment

safe-tick Do you carry out projects that support wildlife? Yes
safe-tick Do you compost? Yes

14 Fairview Drive
Westcliff-On-Sea
Essex
SS0 0NY

Not yet rated.

Transport
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Methodist Church.

Nearby Services
Chemist, Church, Hospital, Park, Post Office, Pub, Restaurant, Shops.

Frequently asked questions about Kingsclere Court

Kingsclere Court provides Residential, Dementia and Respite care.
Kingsclere Court has 36 rooms.
Prices for Kingsclere Court start from £1,250.00 per week.
Kingsclere Court is owned by Netto Care.
Yes. Kingsclere Court does offer Residential care.
Yes. Kingsclere Court does offer Respite care.
Yes. Kingsclere Court does provide care for people with Dementia.
Kingsclere Court accepts Local Authority clients.
Kingsclere Court accepts NHS Continuing Healthcare clients.
Vikki Richardson is the manager of Kingsclere Court.

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