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Alfrick Close
Redditch
Worcestershire
B97 6RU

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Regulator's Rating Not Yet Rated
Meet The Manager

Lyndsay Sard is The Home Manager at Millcroft.

Lyndsay Sard

Our brand new care home in Redditch opened October 2022 and has all the finishing touches residents would expect from a warm and welcoming home, with luxurious social spaces, attractive décor and freely accessible, secure, gardens.

All 66 bedrooms are en-suite, enabling the home to deliver person-centred care in a dignified manner, promoting independence as far as possible.

It is more than just a care home – it is a lifestyle choice and the next chapter in your life.

Ideal Carehomes are proud to have been awarded Large Residential Care Provider at the Laing Buisson Awards 2022.


Ideal Care Homes
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Blossoming Friendships at Ideal Care Homes
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Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, Independent Living, Personal care, Rehabilitation, Support for Couples.
Disability Support Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Electronic Medication Management.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

In addition to the high standards of hygiene and cleanliness already in place within our homes, Ideal Carehomes has successfully launched an initiative called ‘Ideal Fresh Living’. This renewed focus towards infection control is our direct response to the COVID-19 pandemic.

From the frequent sanitising of all surfaces to frequent deep cleans and the hiring of extra staff to manage cleanliness, Fresh Living instills in our residents and their relatives a sense of safety and protection against the risk of infection. Each Home Manager and Regional Director perform regular routine audits to ensure that our high standards of sanitation are met.

Our modern, purpose-built care homes provide the perfect environment to implement natural ventilation into daily life. Large social areas along with spacious bedrooms and en-suite facilities allow plenty of personal space for each resident. Please see our regular updates for more information about each care home.

The wellbeing of the residents is a priority and nothing is more important than keeping them in touch with family and friends in any way possible. The home are pleased to return to a more relaxed visitor structure in all of their homes as there will be no limit on the number of visitors that residents are able to welcome.

Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Admission The provider assured the regulator that it was admitting people safely to the service.
safe-tick Policies The provider assured the regulator that its infection prevention and control policy was up to date.
safe-tick Premises The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises.
safe-tick Shielding The provider assured the regulator that it was using personal protective equipment effectively and safely.
safe-tick Staffing The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed.
safe-tick Testing The provider assured the regulator that it was accessing testing for people using the service and staff.
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
View the provider’s latest Inspection Reports.
Safe Visiting Space
safe-tick We have a safe visiting space

The well-being of the residents is a priority and nothing is more important than keeping them in touch with family and friends in any way possible. Ideal Carehomes are pleased to return to a more relaxed visitor structure as there will be no limit on the number of visitors that residents are able to welcome. Our outdoor spaces and the dedicated social room continue to be available and will be used if necessary for family visits.

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

No, our care home does not provide a telephone in residents’ rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

LGBTQ Welcome
Yes
Contract
Resident Contract nov 22 ich 2 ltd.pdf
Our Building and Facilities

Our brand new care home in Redditch opened in October 2022 and has all the finishing touches residents would expect from a warm and welcoming home, with luxurious social spaces, attractive décor and freely accessible, secure, gardens.


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Activities Room, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropodist, Cinema, Hairdressers, Library, Lift, Smoking Area.

Our Garden
Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Individual Heating Controls.

Brochures
Millcroft-Brochure-Email Version.pdf

Our Photos

Description

All 66 bedrooms are en-suite wet rooms, enabling us to deliver person-centred care in a dignified manner, promoting independence as far as possible.


Your stylish room comes equipped with a flat screen TV, DVD player, mini fridge and wifi so when you aren’t joining in with an activity in one of our beautiful day spaces, you can enjoy spending time in your room and keep in contact with friends and family whenever you wish.


About Our Rooms
Number Of Rooms 66
Number Of Ensuite Rooms 66
We offer these types of ensuite rooms: WC and Basin.

Type Of Room
Single Room.

Room Features
Direct Garden Access, Furnished, Garden View, Step Free Access.

Room Facilities
Air Conditioning, Freeview TV, Fridge, Internet Access, Private Patio, Wifi.

Our Photos
Funding Types
Local Authority Worcestershire
Region West Midlands
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding No
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Menu Pink tick icon Ideal Dining.pdf
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley

A critical component for good health.

Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We have a waste management system.

Pink tick icon We use locally sourced and locally grown or reared food.

Activities Are So Important

The activities team deliver a regular and varied programme of entertainment and activities for our residents to take part in and enjoy.

Whether you want to spend the day relaxing, reminiscing or taking part in one of our varied activities, there is plenty to do to ensure you enjoy your day.  When you move to Thorn Springs, you join a vibrant new community of likeminded people where you can socialise with ease and build long-lasting friendships.


Activities encourage fullness of life, day to day enjoyment and fun.  Each day there is a timetable of activities available in the home as well as many recreational resources you can access yourself at any time.

Maintaining physical activity has lots of benefits for the well-being and independence of residents and we encourage regular light exercise tailored to suit everyone, as well as more leisurely activities such as arts, model making and flower arranging.


Our Photos

Timetables
Ideal Activities.pdf

Activities At Home
1 to 1 Activities, Bingo, Board Games, Card Games, Crafts, Crosswords, Excursions, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

Pets are allowed at the Manager's discretion.


Can You Bring Your Pet
Yes

Alfrick Close
Redditch
Worcestershire
B97 6RU

Regulator: CQC

Not yet rated.

Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Chemist, Hospital, Local Walks & Bike Rides, Park.

Frequently asked questions about Millcroft

Millcroft provides Residential, Dementia and Respite care.
Millcroft is owned by Ideal Care Homes.
Yes. Millcroft does offer Residential care.
Yes. Millcroft does offer Respite care.
Yes. Millcroft does provide care for people with Dementia.
Millcroft comes under Worcestershire.
Millcroft does not accept Local Authority clients.
Millcroft does not accept NHS Continuing Healthcare clients.
Lyndsay Sard is the manager of Millcroft.

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