Oakdale Care Home
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Oakdale
Kingsmill Road
Poole
BH17 8RQ
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Good |
Meet The Manager
Lesley Brock is Home Manager at Oakdale Care Home.
Lesley says: “Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around. My focus is on making those moments matter for our residents.”
Lesley has spent her whole career in care, with her roles taking her from nurse training to owning her own business in domiciliary care. She joins Oakdale having managed other nursing homes, dementia-specific homes and has also owned and operated domiciliary care agencies throughout the south west of England.
She believes that being a strong team is important and that managers in care must be “everything and more” to their team, to residents and their families.
Oakdale is the latest addition to the Welford Healthcare family. This beautiful, purpose-built home offers residential, nursing and dementia care to 84 residents. Oakdale lies just a few minutes’ drive from Poole town centre and Canford Heath. It is situated close to local amenities and recreational outlets, and is easily accessible via the A35 and the A3049.
We understand that choosing a care home can be a difficult decision, but we are here to support you every step of the way. The team at Oakdale supports residents to continue to enjoy life, make new friends, continue with old hobbies and even try some new ones!
Whether you or a loved one require long term care or a respite stay, we offer care tailored to each person, delivered by dedicated healthcare professionals, recruited not only for their experience but also their compassionate nature.
Virtual Tour - Oakdale
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, End of Life, Palliative, Personal care, Rehabilitation. |
| Disability Support | Bed Bound, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Injection, Suppository. |
| Nursing Specialisms | Cancer, Creutzfeldt-Jakob Disease, Heart Disease, Korsakoff, Liver Disease, Multiple Sclerosis, Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We maintain diligent infection control and cleaning procedures across all of our homes. Staff follow the latest Government guidance to ensure we are adhering to the latest advice. Measures remain in place in our homes to keep our residents, staff and families as safe and supported as possible. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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Purpose-built, everything about Oakdale has been designed with care-giving in mind to ensure the absolute comfort and dignity for our residents; as well as efficient, modern facilities to enable our staff to provide the very best care. Our purpose at Oakdale is to enrich the lives of residents by offering a place of safety, care and companionship. No two people are the same and our distinctive and responsive individual care plans reflect the outstanding personalised care that Encore gives its residents. Encore provides exceptional expert care across all of our homes – in all five types of senior care needs; dementia, nursing, residential, respite and palliative care. Environments full of light and space are health-giving. As such, the home’s architecture has been designed to enhance residents’ wellbeing. Its spacious communal areas, large floor-to-ceiling windows and verandas ensure the home is flooded with natural light. Oakdale’s airy and bright ambience provides lots of areas for residents to relax or to take part in activities; whether they prefer to spend time with friends in the living rooms or find a cosy corner on their own for some quiet time. The shared areas are spacious with plenty of opportunity for residents to spend time on the patio balconies whilst enjoying some sunshine and birdsong. Residents can choose to sit outside and enjoy the woodland views, or alternatively, on the other side of the home, they can enjoy a spot of people-watching and take in the hustle and bustle outside. Each floor has its own dining room and kitchenette. The kitchen and dining areas are beautifully fitted. Families can catch up over a cup of tea in the kitchen areas, or in the private dining rooms. The home’s salon ensures residents feel like a million dollars. The living rooms include comfy chairs where residents can relax in company, or they can choose to sit in more snug areas of the home if residents would prefer some quiet time. The landscaped garden offers a beautiful and peaceful place to relax. The raised flower beds and vegetable patch are ideal for any green-fingered residents who would like to help to tend. |
| Is Our Home Purpose Built |
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| Yes |
| The Year Our Home Was Built |
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| 1 Jan 2019 |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Bistro, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Beauty Salon, Chiropodist, Hairdressers, Lift. |
| Our Garden |
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| Communal Garden, Communal Patio, Seating, Vegetable Plot. |
| How 'Smart' Are We? |
|---|
| Reduce Plastic Use. |
| Brochures |
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| Oakdale.pdf |
| Our Photos |
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| Description |
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The utmost care and attention has been spent on each detail to make Oakdale feel welcoming. The bedrooms are generously oversized to provide residents with an airy, spacious and bright place to relax. Additionally, every bedroom features a private en suite wet-room. You are welcome to bring favourite furniture pieces, photos and pictures to personalise your own bedroom so that you feel settled and comfortable. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 84 |
| Number Of Ensuite Rooms | 84 |
| We offer these types of ensuite rooms: Shower Rooms. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
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| Direct Garden Access, Furnished, Garden View, Step Free Access, Unfurnished. |
| Room Facilities |
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| Freeview TV, Internet Access, Telephone Point, Wifi. |
| Our Photos |
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| Funding Types | |
|---|---|
| Local Authority | Bournemouth, Christchurch and Poole |
| Region | South West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Bistro
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Menu |
Oakdale menu template.pdf
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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We have a dedicated Wellbeing Team to create fantastic and engaging weekly programmes of activities that are tailored to your interests and preferences. We arrange trips out locally as well as arranging a wide range of activities in the home, including entertainers that we invite into the home; such as singers, dancers, musicians and aerobic movement instructors. We strive to fulfill our strapline of “Making everyday extraordinary” for residents by listening to them and learning about them so that we can find thoughtful and imaginative ways to connect with every person. Whether you are an animal-lover, a keen gardener, a musician, or you enjoy arts and crafts. Maybe there is a past hobby you would like to do again, such as painting? Or perhaps you simply take pleasure in a nice cup of tea and a good chat… We are devoted to bringing a smile to your face every day, whatever it takes. Our doors are always open. At Encore homes we hold regular events that welcome the local community into the home, such as Open Days, charity events and themed celebrations. At Encore, we enjoy working with the community and for the community. We have great links with the local schools and groups, who often visit to entertain and engage with our residents. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
| Activities Outside Our Home |
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| Local Tourist Attractions, Shopping. |
| Our Pets |
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Pets by arrangement. |
| Can You Bring Your Pet |
|---|
| Yes |
| Our Pet Policy |
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| AR32-Pets Policy and Procedure.pdf |
Oakdale
Kingsmill Road
Poole
BH17 8RQ
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last rated | 15th March 2023 |
| Current Report |
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| Historic Reports |
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| Registration Date | 22nd April 2024 |
Oakdale Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park on-site. |
| Places of Worship |
|---|
| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
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| Park, Pub, Restaurant, Shops. |
Frequently asked questions about Oakdale Care Home
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