Care Type | Care Home |
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Care Category | Residential | Dementia | Respite |
Availability | Yes |
Weekly Prices From | £1,200.00 |
Regulator's Rating | Requires Improvement |
We are extremely proud to announce that Pine Lodge is now joining the Eleanor Care Home's portfolio.
Pine Lodge, located in Kent, provides care for the elderly and people with dementia. In addition to permanent care, respite care is also offered for people suffering from Parkinson's disease. Pine Lodge has been carefully designed to provide a warm, safe and happy environment for our residents.
Care Options | We Can Provide |
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Support For | Companionship, Complex Care, Convalescence, Daily Respite Care, End of Life, High Dependency, Independent Living, Palliative, Personal care, Support for Couples. |
Disability Support | Physical Disability, Physically Frail, Walking Frame. |
Medication | By Mouth. |
Nursing Specialisms | Parkinson's Disease. |
Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
Dementia Behaviour | Mild Forgetfulness. |
Dementia Specialisms | Alzheimer's. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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We are working within the government guidelines to help protect our staff and clients. |
Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. | |
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Safe Visiting Space | |||||
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Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Minimum Age |
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65 |
Our Building and Facilities |
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Pine Lodge has been carefully designed to provide a warm, safe and happy environment for our residents to enjoy their retirement to the best of their abilities. |
Who Owns Our Building |
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Private |
Communal Rooms |
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Dining Rooms, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Beauty Salon, Chiropodist, Dentist, GP, Hairdressers, Lift, Minibus. |
Our Garden |
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Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access. |
Our Photos |
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Description |
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The Majority of our large, single rooms boast private en-suite facilities and TV points. Some rooms also benefit from their own French windows opening onto the landscaped gardens with water fountains, others feature large picture windows. |
About Our Rooms | |
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Number Of Rooms | 59 |
Type Of Room |
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Single Room. |
Room Features |
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Furnished, Garden View, Step Free Access. |
Room Facilities |
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Freeview TV, Internet Access, Wifi. |
Our Photos |
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Weekly Fees Start From | Fee |
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Residential Fees From / Price Per Week | £1,200.00 |
Respite Fees From / Price Per Week | £1,200.00 |
Funding Types | |
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Local Authority | Kent |
Region | South East |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | Yes |
We Accept NHS Continuing Healthcare | Yes |
We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Styles of Food | Gluten-free Halal Kosher Pureed Vegan Vegetarian |
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Dining Locations | Bedroom Dining Restaurant |
Dining Styles | A la Carte Hot Trolley Room Service |
Hospitality | Guests are welcome for dinner (Covid permitting) |
Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
Activities Are So Important |
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At Pine Lodge, we firmly believe that the body and the mind are very closely linked and that keeping the body active, even for those who are perhaps less mobile than they once were, can also do wonders for their state of mind. As such, we have an Activities Co-Ordinator on the team, whose role it is to run a programme of pastimes to stimulate both body and mind. |
Our Photos |
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Activities At Home |
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1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Word Games. |
Activities Outside Our Home |
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Local Tourist Attractions. |
Our Pets |
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Please speak to the home manager |
Can You Bring Your Pet |
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Yes |
26-32
Key Street
Sittingbourne
ME10 1YU
Current Ratings | |
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Overall | Requires Improvement |
Safe | Requires Improvement |
Well Led | Good |
Caring | Requires Improvement |
Responsive | Requires Improvement |
Effective | Requires Improvement |
Inspection Reports | |
Assessment Date | 27th February 2024 |
Published Date | 1st August 2024 |
Current Report |
Pine Lodge Care Home Care Home - Care Quality Commission (cqc.org.uk) |
Historic Reports |
Pine Lodge Care Home Care Home - Care Quality Commission (cqc.org.uk) |
Registration Date | 6th January 2022 |
Service Provider | Eleanor Nursing and Social Care Limited, SE12 8RG |
Transport |
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Bus Stop nearby, Car Park, Train Station nearby. |
Places of Worship |
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Anglican Church. |
Nearby Services |
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Hospital, Park, Pub, Restaurant, Shops. |
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