Priory Mews Care Home

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Care Type Care Home
Care Category Residential | Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,300.00
Regulator's Rating Requires Improvement
Meet The Manager

Marlon Soriano is Registered Manager at Priory Mews Care Home.

Marlon Soriano, Doctor of Medicine and General Surgeon, brings extensive experience in medical and social care management, holding a BSc in Medical Technology. With 15 years' expertise in home management, including as Quality and Compliance Manager for a care home group, Marlon now leads and manages our Priory Mews Dartford care home. In his free time, he explores literature, travel, photography, and enjoys classical and jazz music.

Marlon Soriano

Priory Mews offers a fulfilling lifestyle where residents can unwind in cosy sitting rooms, pursue hobbies, and socialise in dining areas. Our landscaped garden and patio provide a scenic backdrop, and residents actively participate in garden upkeep, fostering a sense of community.

Led by Marlon Soriano, our team delivers compassionate care and personalised support. We prioritise individual preferences, including medical, dietary, and personal needs, as well as religious considerations.

Family input is valued, enriching each resident's stay with us. At Priory Mews, you'll find a care home in Dartford designed for comfort, accessibility, and a vibrant social atmosphere.


Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth, Change Catheter, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Priory Mews implement a variety of measures to ensure the safety and well-being of both their staff and residents. These measures span across different areas including health and safety, infection control, staff training, and emergency preparedness. Here are some common practices:

Health and Safety Measures
Regular Health Screenings:

Regular health checks for residents and staff.
Monitoring for symptoms of illnesses, especially contagious diseases like COVID-19 or influenza.
Infection Control:

Strict hygiene protocols including regular hand washing and use of hand sanitizers.
Use of personal protective equipment (PPE) such as masks, gloves, and gowns.
Regular cleaning and disinfection of common areas, high-touch surfaces, and residents' rooms.
Vaccinations:

Ensuring residents and staff are up-to-date with vaccinations (e.g., flu shots, COVID-19 vaccines).
Encouraging or requiring staff to get vaccinated against common infectious diseases.
Staff Training and Development
Training Programs:

Comprehensive training on health and safety procedures.
Specific training on infection control and the use of PPE.
Training on how to handle emergencies and provide first aid.
Ongoing Education:

Regular updates and refresher courses on safety protocols.
Keeping staff informed about new health guidelines and regulations.
Environmental Safety
Safe Living Environment:

Ensuring the physical environment is safe and accessible.
Implementing fall-prevention measures such as non-slip flooring and handrails.
Regular maintenance checks to prevent hazards (e.g., faulty equipment, loose wires).
Emergency Preparedness:

Having emergency plans in place for fire, natural disasters, and medical emergencies.
Conducting regular drills for residents and staff.
Resident Care
Personalised Care Plans:

Developing individualised care plans to meet the specific needs of each resident.
Regularly reviewing and updating care plans based on residents' changing health conditions.
Mental and Emotional Support:

Providing mental health support and counseling services.
Offering activities and social programs to keep residents engaged and reduce isolation.
Communication and Policies
Clear Communication:

Keeping open lines of communication with residents, their families, and staff.
Providing regular updates about the health and safety measures in place.
Policy Enforcement:

Enforcing strict policies on visitation, especially during outbreaks of contagious diseases.
Implementing protocols for isolation and quarantine if necessary.
By adhering to these comprehensive safety measures, care homes aim to create a secure and healthy environment for everyone involved.

Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

Priory Mews offers a fulfilling lifestyle where residents can unwind in cozy sitting rooms, pursue hobbies, and socialise in dining areas. Our landscaped garden and patio provide a scenic backdrop, and residents actively participate in garden upkeep, fostering a sense of community.


Is Our Home Purpose Built
Yes

Who Owns Our Building
Private

Communal Rooms
Activities Room, Dining Rooms, Sitting Rooms.

What Else Do We Provide
Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access.

Description

Residents at our care homes enjoy comfortable and individually-decorated single rooms, complete with modern en-suite facilities, flat-screen televisions, and nurse call systems for added security and convenience. We encourage you to bring along personal furniture and mementos, to create a familiar and personalised living space.


About Our Rooms
Number Of Rooms 156

Type Of Room
Single Room.

Room Features
Furnished, Step Free Access.

Room Facilities
Internet Access, Wifi.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,300.00

Funding Types
Local Authority Kent
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Pureed Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Café Pink tick icon Lounge/Diner
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley Pink tick icon Room Service

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon We use locally sourced and locally grown or reared food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

We promote a vibrant and engaging lifestyle by offering a diverse range of recreational activities, hobbies, and outings that cater to each resident's interests and passions. From gardening and nature walks to cultural excursions and social gatherings, residents have the freedom to pursue their personal interests and share their own passions, enjoying regular and meaningful experiences within our supportive community.


Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Gardening, Knitting / Embroidery, Painting, Reminiscence, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Yes
safe-tick Are your windows double glazed? Yes
safe-tick Do you use motion sensors? Yes
safe-tick Do you have an EPC rating? Yes
safe-tick Do you use eco-friendly cleaning products? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes
safe-tick Do you train your team on recycling practices? Yes
safe-tick Do you have systems for recycling throughout the home? Yes

Energy reduction and renewable energy usage

safe-tick Do you measure your energy consumption? Yes
safe-tick Do you use solar power? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use online rotas? Yes
safe-tick Do you use digital care plans? Yes

In-home and community projects that protect the environment

safe-tick Do you compost? Yes
Our Pets

Pets are not allowed Priory Mews.


Can You Bring Your Pet
No

Watling Street
Dartford
Kent
DA2 6EG

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Good
Responsive Requires Improvement
Effective Good
Inspection Reports
Last inspected 10th November 2023
Last rated 15th December 2023
Current Report

Priory Mews Care Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Priory Mews Care Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 30th August 2022
Transport
Bus Stop nearby, Car Park.

Places of Worship
Methodist Church.

Nearby Services
Church, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shopping Centre, Shops.

Frequently asked questions about Priory Mews Care Home

Priory Mews Care Home was given an overall rating of "Requires Improvement" by the CQC in December 2023.
Priory Mews Care Home provides Residential, Nursing, Dementia and Respite care.
Priory Mews Care Home has 156 rooms.
Prices for Priory Mews Care Home start from £1,300.00 per week.
Priory Mews Care Home is owned by RCB Healthcare.
Yes. Priory Mews Care Home does offer Residential care.
Yes. Priory Mews Care Home does offer Respite care.
Yes. Priory Mews Care Home does provide care for people with Dementia.
Priory Mews Care Home accepts Local Authority clients.
Priory Mews Care Home accepts NHS Continuing Healthcare clients.
Marlon Soriano is the manager of Priory Mews Care Home.

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