We've taken the appropriate measures to ensure the safety of residents, such as ensuring that masks are continued to be worn by both team members and visitors

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals here.

Choosing the right care home for your loved can be a difficult decision, especially if you're unsure what type of care they require. Here at Rhiwlas, we offer a number of care options, including residential, palliative care and even day care. Those we support have access to a number of different home features and facilities, such as tailor made activities to suit your needs, an on-site hairdresser, large conservatory with access to a large landscaped garden, a TV lounge and a large dining room. We care for our residents over two floors which can be accessed via a lift. All our residents have access to 24-hour care, and specialised equipment such as chairs, beds and mattresses. All our bedrooms have an en-suite bathroom and residents are encouraged to make their rooms homely by bringing in any personal items they wish. We have a team of professionals who can offer guidance and answer any questions that you may have about our care facilities.

All our bedrooms have an en-suite bathroom and residents are encouraged to make their rooms homely by bringing in any personal items they wish.

Accommodation facilities include:

• Electric profiling bed
• En-suite toilet
• Furnished rooms and own furniture welcomed
• Nurse call system
• Room with garden views
• Secure access to building
• Smoke detectors
• Thermostatic radiators

Our Activities Coordinators are well-equipped with the knowledge and skills required to meet the needs of those we support, and are instrumental in ensuring that Rhiwlas receives good press coverage, mostly due to our involvement with local schools and churches.

We often arrange parties, social group activities and networking within the community in order to enhance the social lives of residents. Needs are met by residents participating in activities of their choice, including pet therapy, arts and crafts, sensory and music therapy, live entertainment, trips out to theatres, shopping, lunches, football matches and visits to garden centres. We also have a monthly quiz that is run and organised by a resident, and we often have a competition between staff, relatives and residents.

We aim to encourage family and friend participation and support for those who live here on special occasions, such as Christmas Eve, New Year’s Eve, anniversaries, birthdays and Valentine’s Day.