Routes Healthcare Wirral

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Routes Healthcare Wirral - Home Care
Care Type Home Care
Care Category Personal | Dementia | Nursing | Respite
Availability Yes
Hourly Prices From £21.00
Regulator's Rating Good
Meet The Manager

Louise Murphy is Registered Manager at Routes Healthcare Wirral.

With many in health and social care, Louise brings both professional expertise and heartfelt dedication to her role at Routes Healthcare Wirral. As a Registered Manager, she leads our team with a commitment to excellence that balances clinical precision with genuine compassion.

Louise's leadership approach embodies our HOME values, creating an environment where both clients and staff feel empowered, valued and understood. "Every day, we have the privilege of making a difference in people's lives," says Louise. "That's what drives everything we do at Routes Healthcare Wirral."

Louise Murphy

Routes Healthcare Wirral: Premium Home Care Tailored to You

At Routes Healthcare Wirral, we believe everyone deserves exceptional care that respects their independence and enhances their quality of life.

Our approach combines clinical excellence with genuine compassion, delivered by highly-trained professionals who understand that true care extends beyond practical support to meaningful human connection.

Serving the Wirral community for over 15 years, we specialise in bespoke home care solutions that adapt to your lifestyle rather than the other way around. Whether you need daily visits, specialist support, or comprehensive live-in care, our services are designed around your unique needs and preferences.

What truly sets us apart is our commitment to our HOME values:
- Heartfelt connections through genuine understanding
- Open and transparent communication
- Meaningful care that makes a difference
- Empowering independence and wellbeing

Each care plan is developed following a comprehensive, no-obligation assessment, ensuring we understand not just your care requirements but your personal preferences, routines, and the little details that make your house a home.

Choose Routes Healthcare Wirral for premium care delivered with professionalism, compassion, and a deep commitment to helping you thrive in the home you love.


Brochures
Home Care Services - Routes Healthcare.pdf

Care Options We Can Provide
Care Given Companionship, Complex Care, Convalescence, Daily Respite Care, End of Life, High Dependency, Independent Living, Learning Disability (ALD), Mental Healthcare, Nursing Dementia / EMI, Palliative, Personal care, Reablement, Rehabilitation, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Housekeeping Cleaning, Gardening, Household Admin, Laundry, Meal Delivery service, Meal Preparation, Medical Appointments, Prescription Collection, Shopping, Tidying, Transportation.
Nursing Specialisms Cerebral Palsy, Crohns, Crohn's Disease, Depression, Diabetes, Epilepsy, Huntington Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Parkinson's Disease, Stroke, Traumatic Brain Injury.
Medication By Mouth, Change Catheter, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Care Visits 1 Hour, 2 Hours, 3 Hours, 30 Mins, 4 Hours, 6 Hours, Days, Full Day, Full Day & Night, Hours, Min, Night Service (awake / waking), Sitting-in Service, Sleep-in Service, Weeks.
Transport Carer provides own vehicle, Will accompany on Public Transport.
Technology Family Apps, Key Safes.

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Protecting Your Health and Safety

At Routes Healthcare Wirral, safeguarding your wellbeing is our highest priority. Our comprehensive S.A.F.E. infection control protocols ensure we deliver care that protects your health while maintaining comfort and dignity.

Standards:
Our infection control measures exceed industry requirements, with policies regularly updated in line with the latest health guidance and best practices.

Approach:
Every care professional undergoes thorough training in infection prevention, including proper PPE usage, hand hygiene protocols, and safe waste management.

Focused Protection:
We implement tailored precautions based on individual client needs, recognising that different health conditions may require specific infection control considerations.

Equipment:
Our teams are fully equipped with comprehensive PPE and sanitisation supplies, ensuring consistent protection during every visit.

During the pandemic, we successfully maintained exceptional infection control standards, protecting our clients while continuing to deliver compassionate, person-centred care. These enhanced protocols remain in place, providing ongoing protection against seasonal illnesses and infectious diseases.

Our management team conducts regular quality audits to ensure consistent adherence to our infection control standards, giving you complete peace of mind about your safety and wellbeing.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Fees For Individuals Fee
Hourly Fees Start From £21.00
Hourly Night-time Rate £21.00
Hourly Rate - Bank Holiday £21.00

Funding Types
Region North West
We Accept Self-Funding Clients Yes
Local Authority Funded Clients Yes

The Importance Of Meal Times

Nutrition and Mealtime Support

Food is more than just nutrition—it's comfort, pleasure, and often a central part of daily routine. Our approach to mealtime support focuses on maintaining your dietary preferences while ensuring nutritional wellbeing.

Our care team can provide:


Meal Preparation

- Cooking favourite recipes and family dishes
- Preparing culturally-specific meals
- Creating nutritious meal plans
- Accommodating special diets and preferences
- Batch cooking for convenience

Mealtime Assistance

- Dignified eating support when needed
- Companionship during mealtimes
- Encouragement for those with reduced appetite
- Assistance with feeding equipment

Nutrition Support

- Monitoring food intake
- Hydration encouragement
- Weight management assistance
- Liaison with healthcare professionals regarding nutrition

Shopping & Planning

- Weekly food shopping
- Menu planning assistance
- Budgeting support for food expenses
- Seasonal meal suggestions

Our care assistants receive specific training in nutrition for older adults and those with health conditions, ensuring they can support special dietary requirements including diabetes, dysphagia, heart health, and more.

We understand that mealtimes can be important social occasions, and we aim to make them enjoyable experiences that enhance wellbeing beyond simply meeting nutritional needs.


We Can Prepare
All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks.

Dietary Options
Gluten-free, Halal, Kosher, Pureed, Vegan, Vegetarian.

Our Photos

Activities Are So Important

As part of your care plan with Routes Healthcare Wirral, you'll receive support with daily living activities, both basic and physical, to help you lead a fulfilling life tailored to your abilities, whether at home or in the community.


Our Photos

Staff Specialities
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Pilates, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga.

Our Pets

Pet Companionship Support
We understand that pets are cherished family members and provide invaluable companionship, particularly for those receiving care at home. Routes Healthcare Wirral is delighted to provide the care people need in their own homes, so that they can continue to be with their beloved pets.


How We Help With Your Pet
Feeding, Walking.

Regulator: CQC

Current Ratings
CQC Registered Yes
Overall Good
Safe Requires Improvement
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 24th May 2023
Last rated 5th July 2023
Current Report

Routes Healthcare Wirral Home Care service - Care Quality Commission (cqc.org.uk)

Historic Reports

Routes Healthcare Wirral Home Care service - Care Quality Commission (cqc.org.uk)

Registration Date 10th September 2021
Service Provider Routes Healthcare (North) Limited, SK10 2XA

We cover:

CH41: Birkenhead

CH42: Birkenhead, Prenton

CH43: Oxton, Prenton, Noctorum

CH44: Wallasey

CH45: Wallasey, New Brighton, Liscard

CH46: Moreton, LeasoweCH47: Hoylake, Meols

CH48: West Kirby, Caldy

CH49: Upton, Woodchurch, Arrowe Park

CH60: Heswall, Gayton

CH61: Heswall, Barnston, Thingwall

CH62: Bromborough, Eastham

CH63: Bebington, Storeton

CH64: Neston, Parkgate, Burton

Our Registered Address is:

Gateway House, New Chester Road
Bromborough
Wirral
CH62 3NX

Frequently asked questions about Routes Healthcare Wirral

Routes Healthcare Wirral was given an overall rating of "Good" by the CQC in July 2023.
Routes Healthcare Wirral provides Personal, Dementia, Nursing and Respite care.
Prices for Routes Healthcare Wirral start from £21.00 per hour.
Yes. Routes Healthcare Wirral does offer Respite care.
Yes. Routes Healthcare Wirral does provide care for people with Dementia.
Routes Healthcare Wirral accepts Local Authority clients.
Routes Healthcare Wirral accepts NHS Continuing Healthcare clients.
Louise Murphy is the manager of Routes Healthcare Wirral.

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