Silverbirch House Care Home

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19 Tovey Green
Guildford
Surrey
GU3 3FF

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Regulator's Rating Not Yet Rated
Meet The Manager

Louise White is General Manager at Silverbirch House Care Home.

I was born in to a nursing family and my passion from a very early age was to care for others.

Working in the adult care sector for over 30 years, I have gained vast experience to manage care homes in a person centred manner to ensure that each resident receives outstanding care and to ensure that they feel at home, settled and safe.

I am extremely passionate in my job role and strive to ensure that my team work to the highest standards and share my knowledge with them to ensure that all have full understanding of what my expectations as the general manager are to deliver exceptional and compassionate care to our residents.

Supporting, reassuring and communicating with residents and their loved ones is my highest priority and enriching our residents lives to the fullest.

Louise White

Silverbirch House has been specifically designed to provide high-quality elderly care, including residential care, as well as care and support for individuals living with dementia. 

As a Barchester home, our experienced and compassionate staff work hard to ensure care is tailored the needs of each resident. Many of our staff are responsible for instilling our values of respect and dignity. Our person-centred approach is reflected across all aspects of life within the home.

Residents have a choice of nutritionally balanced meals three times a day, which along with our snack and night bite menus, offer residents a wide choice at a time that suits them. 

We offer an array of stimulating activities every day that are tailored to the interests and abilities of the people we support. Each activity is designed to enhance life skills and give a feeling of purpose and self-worth, encouraging residents to choose whether to continue with existing hobbies or try something new.


Silverbirch House
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Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

We are now using handheld digital technology called 'Enable' internally to develop, update and manage our care and life enrichment documentation for residents. We work with one of the UK’s major digital care home documentation providers and have a bespoke platform to manage documentation digitally which aligns with our wish to deliver the highest quality individual care and life enrichment.

You will see our team members using hand-held devices as the care plans and life enrichment preferences will be accessed via the device on an App. This will mean that it may look like our teams are using their mobile telephones, rest assured this is not the case and all technology used in the home is there to support our residents and relatives.

There are so many benefits in moving to using digital technology to care for our residents, and for the staff working at the home including improving communication and collaboration between teams, increasing accuracy of care intervention recording and becoming more environmentally friendly.


Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Beauty Salon, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos

Description

Double rooms

En-suite toilet

En-suite toilet plus bath/shower

Furnished rooms and own furniture welcomed

Nurse call system

Room with garden views

Secure access to building

Smoke detectors

Special bed

Telephone points can be installed in bedroom


About Our Rooms
Number Of Rooms 65
We offer these types of ensuite rooms: WC and Basin, Wet Rooms.

Type Of Room
Double Room, Single Room.

Room Features
Furnished, Step Free Access.

Room Facilities
Internet Access, Telephone Point, Wifi.

Our Photos
Funding Types
Local Authority Surrey
Region South East
We Accept Self-Funding Clients Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Pureed Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

A freedom to eat the food you want, when you want it.

Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Activities Are So Important

We understand that the people we support have passions and interests that could be difficult to pursue after moving into a care home – but that doesn’t mean we don’t encourage them to try! Some hobbies can define a person, so our Activities Coordinators are dedicated to ensuring that everyone we support is able to do what makes them happy to the best of their abilities. Social events are organised with individual tastes in mind and with the idea that residents have the opportunity to try new and exciting things.


Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Reminiscence, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.

19 Tovey Green
Guildford
Surrey
GU3 3FF

Regulator: CQC

Not yet rated.

Transport
Bus Stop nearby, Car Park.

Places of Worship
Methodist Church.

Nearby Services
Chemist, Church, Park, Pub, Restaurant, Shops.

Frequently asked questions about Silverbirch House Care Home

Silverbirch House Care Home provides Residential, Dementia and Respite care.
Silverbirch House Care Home has 65 rooms.
Silverbirch House Care Home is owned by Barchester Healthcare.
Yes. Silverbirch House Care Home does offer Residential care.
Yes. Silverbirch House Care Home does offer Respite care.
Yes. Silverbirch House Care Home does provide care for people with Dementia.
Silverbirch House Care Home comes under Surrey.
Louise White is the manager of Silverbirch House Care Home.

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