The Heathers Nursing Home
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Gorsemoor Road
Cannock
Staffordshire
WS12 3HR
| Care Type | Care Home |
|---|---|
| Care Category | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,100.00 |
| Regulator's Rating | Good |
Meet The Manager
Tracey Burke is Home Manager at The Heathers Nursing Home.
I am a qualified nurse with more than 30 years’ experience working in both the acute sector and care home sector.
I have worked at The Heathers since 1998, I have worked in the Home as a Nurse, the Deputy Manager and The Manager. I have played a key role in improving the quality of care at the Home, we have achieved all of our actions from the Local Authority and have maintained a 5-Star Environmental Health rating. In the future we shall be working towards Investors in People and the Gold Standard Framework accreditation. These are national standards to demonstrate robust staff management and delivering the best end of life care to our residents.
We are very proud of the high standard of personal, loving care we provide to all our residents, and this is reflected in the many positive comments we receive from residents’ families and friends. My door is always open, and I very much look forward to welcoming you to The Heathers soon.
The Heathers Nursing Home is a two-story building situated on a quiet road in a pleasant, and relatively new development in Heath Hayes close to Cannock. The Home is easily reached by major road and rail networks, and there is a regular bus service. The Home is conveniently close to local amenities for residents and visitors. The Home is registered for 47 residents to provide personal, nursing and dementia care and has all single rooms with en-suite facilities.
We provide long-stay, respite care, Discharge to Assess and emergency stays. Our staff are trained in Memory Care as well as palliative (end of life) care and we take pride in offering experienced staff to deliver exceptional and compassionate end of life care. We cater for people over 65 years of age.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Nursing Dementia / EMI, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Nursing Specialisms | Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Our Building and Facilities |
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There are a range of beautifully decorated sitting areas offering a choice of comfortable armchairs and recliners to accommodate differing needs of our residents. We also have a stylish dining room where residents can enjoy our fresh home-cooked food. The garden is fully accessible for wheelchairs, and residents and their visitors are encouraged to use the grounds. The gardens are laid informally to create perfect arbours for residents and their families to sit and chat or enjoy a refreshing drink. |
| Is Our Home Purpose Built |
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| Yes |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Lift. |
| Our Garden |
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| Communal Garden, Private Garden(s), Seating, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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The Heather offers excellent facilities for 47 residents offering a very homely and beautifully appointed accommodation, on two floors. The Home has recently undergone a major refurbishment and is furnished in a beautiful modern classic style. All 47 bedrooms have were refurbished following a consultation with the residents, where they were able to choose their own colour schemes. All bedrooms are single, newly refurbished, very spacious, airy and provide en-suite room facilities. All rooms meet the current legislative requirements for individual space. Large bedrooms are available to accommodate couples or people wishing to share. We provide fully assisted shower rooms and bathrooms. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 47 |
| Number Of Ensuite Rooms | 47 |
| Type Of Room |
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| Double Room, Single Room. |
| Room Features |
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| Furnished, Step Free Access. |
| Room Facilities |
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| Internet Access, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Nursing Fees From / Price Per Week | £1,100.00 |
| Funding Types | |
|---|---|
| Local Authority | Staffordshire |
| Region | West Midlands |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
Restaurant
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| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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Residents at The Heathers Nursing Home are encouraged to join in with activities whether in a group or one to one, although as a former resident said, ‘this is a rest home and I intend to rest!’ The choice is given to each individual. We employ two Social Activities Coordinators who ensure that a range of activities are organised either on a one-to-one basis or as a group to encourage each resident to join in. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Partial |
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Are your windows double glazed? | Partial |
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Is your boiler less than 15 years old? | Yes |
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Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
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Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
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Do you use digital care plans? | Yes |
| Our Pets |
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Unfortunately, pets are not allowed at The Heathers. |
| Can You Bring Your Pet |
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| No |
Gorsemoor Road
Cannock
Staffordshire
WS12 3HR
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 8th February 2022 |
| Last rated | 11th March 2022 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 17th August 2020 |
| Service Provider | Central England Healthcare (Cannock) Limited, CV32 5QN |
The Heathers Nursing Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
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| Methodist Church. |
| Nearby Services |
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| Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
Frequently asked questions about The Heathers Nursing Home
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