The Mill House luxury care home
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Sackville Street
Skipton
North Yorkshire
BD23 2PR
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,465.00 |
| Regulator's Rating | Good |
Meet The Manager
Sharleen Polley is Manager at The Mill House luxury care home.
My name is Sharleen Polley and I am proud to manage The Mill House. Our luxurious environment is complemented by high quality care and friendly colleagues. I have a number of years experience in residential care and I am happy to answer any questions you may have regarding our care.
The Mill House Skipton is a luxurious residential care home within private landscaped gardens located on the historic site of a former silk mill. We enjoy an idyllic location on the Leeds and Liverpool Canal and close to the heart of Skipton, with the beautiful Yorkshire Dales National Park on our doorstep.
The Mill House offer first class residential and dementia for up to 86 residents, in a light, spacious and elegant setting. We also have 8 care suites suitable for individuals or couples with low care requirements.
Our accommodation standards and features are superior in so many ways but, most importantly, we have a team to deliver a very special and unique standard of compassionate care and support to anyone who chooses to make The Mill House their new home. We respect the dignity and choice of each individual, whilst supporting our residents to enjoy an independent lifestyle.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Palliative, Personal care, Support for Couples. |
| Disability Support | Hearing Impairment, Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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The safety of our residents and colleagues is our priority. We follow prevailing government guidance for infection control measures. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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The Mill House offers a wide range of impressive features and facilities including: - Luxurious and meticulously finished to the highest standard and incorporating the latest technology, our home has large bedroom suites with private en suite wet room facilities, offering comfort and convenience - Extensive and safe balcony areas to our first and second floors enjoying lovely views - Impressive dining rooms with varied daily menu choices on each floor - Hairdressing and beauty salon - Our fully equipped café bar is ideal for catching up with friends whilst enjoying views of our lovely terraced gardens |
| Is Our Home Purpose Built |
|---|
| Yes |
| The Year Our Home Was Built |
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| 14 Jun 2023 |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Voluntary / Not for Profit |
| Communal Rooms |
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| Activities Room, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Hairdressers, Lift. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Biomass Heating, Electronic Visitor Register, Individual Heating Controls, Reduce Plastic Use, Solar Panel Heating. |
| Our Photos |
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| Description |
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Luxurious and meticulously finished to the highest standards and incorporating the latest technology, our home has large bedroom suites with private en suite wet room facilities, to support privacy and dignity. Our bedroom suites benefit from fitted furniture, where we welcome residents to bring personal items to make this their home from home. Falls technology and other assistance features are discreetly included. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 102 |
| Number Of Ensuite Rooms | 86 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Step Free Access. |
| Room Facilities |
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| Air Conditioning, Internet Access, Safe, Secure Access, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,465.00 |
| Residential Dementia Fees From / Price Per Week | £1,465.00 |
| Respite Fees From / Price Per Week | £1,465.00 |
| Funding Types | |
|---|---|
| Local Authority | North Yorkshire |
| Region | Yorkshire & Humberside |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Bistro
Lounge/Diner
Restaurant
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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With social events in the home and the community arranged in collaboration with residents, you can make life at The Mill House a hive of activity or as gentle as you wish. Activities, interests and ability are discussed on admission and an agreed plan ensures that these requests are fulfilled. Suggestions for activities also shape the planning process. We know how important it is to maintain close bonds with the people in your life. At The Mill House, visitors are welcome and we will support you to keep in regular contact with loved ones via Skype and other methods. We also encourage links with the wider community and regularly hold events in the home, by inviting local community groups to visit. |
| Activities At Home |
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| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Reminiscence, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
Sackville Street
Skipton
North Yorkshire
BD23 2PR
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last rated | 11th October 2017 |
| Registration Date | 17th July 2023 |
| Service Provider | Anchor Hanover Group, WC1E 7HJ |
| Transport |
|---|
| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Methodist Church. |
| Nearby Services |
|---|
| Bank, Church, Hospital, Park, Pub, Restaurant, Shops. |
Frequently asked questions about The Mill House luxury care home
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