The Mill House luxury care home

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Sackville Street
Skipton
North Yorkshire
BD23 2PR

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,465.00
Regulator's Rating Good
Meet The Manager

Sharleen Polley is Manager at The Mill House luxury care home.

My name is Sharleen Polley and I am proud to manage The Mill House. Our luxurious environment is complemented by high quality care and friendly colleagues. I have a number of years experience in residential care and I am happy to answer any questions you may have regarding our care.

The Mill House Skipton is a luxurious residential care home within private landscaped gardens located on the historic site of a former silk mill. We enjoy an idyllic location on the Leeds and Liverpool Canal and close to the heart of Skipton, with the beautiful Yorkshire Dales National Park on our doorstep.

The Mill House offer first class residential and dementia for up to 86 residents, in a light, spacious and elegant setting. We also have 8 care suites suitable for individuals or couples with low care requirements. 

Our accommodation standards and features are superior in so many ways but, most importantly, we have a team to deliver a very special and unique standard of compassionate care and support to anyone who chooses to make The Mill House their new home. We respect the dignity and choice of each individual, whilst supporting our residents to enjoy an independent lifestyle.


Care Options We Can Provide
Support For Companionship, Convalescence, Palliative, Personal care, Support for Couples.
Disability Support Hearing Impairment, Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

The safety of our residents and colleagues is our priority. We follow prevailing government guidance for infection control measures.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

LGBTQ Welcome
Yes
Our Building and Facilities

The Mill House offers a wide range of impressive features and facilities including:

- Luxurious and meticulously finished to the highest standard and incorporating the latest technology, our home has large bedroom suites with private en suite wet room facilities, offering comfort and convenience

- Extensive and safe balcony areas to our first and second floors enjoying lovely views

- Impressive dining rooms with varied daily menu choices on each floor

- Hairdressing and beauty salon

- Our fully equipped café bar is ideal for catching up with friends whilst enjoying views of our lovely terraced gardens


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
14 Jun 2023

How Many Floors We Have
3

Who Owns Our Building
Voluntary / Not for Profit

Communal Rooms
Activities Room, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access.

How 'Smart' Are We?
Biomass Heating, Electronic Visitor Register, Individual Heating Controls, Reduce Plastic Use, Solar Panel Heating.

Our Photos

Description

Luxurious and meticulously finished to the highest standards and incorporating the latest technology, our home has large bedroom suites with private en suite wet room facilities, to support privacy and dignity. Our bedroom suites benefit from fitted furniture, where we welcome residents to bring personal items to make this their home from home. Falls technology and other assistance features are discreetly included. 

Some of our ground floor bedrooms also enjoy garden access, offering comfort and convenience.


About Our Rooms
Number Of Rooms 102
Number Of Ensuite Rooms 86
We offer these types of ensuite rooms: Wet Rooms.

Type Of Room
Single Room.

Room Features
Furnished, Step Free Access.

Room Facilities
Air Conditioning, Internet Access, Safe, Secure Access, Wifi.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,465.00
Residential Dementia Fees From / Price Per Week £1,465.00
Respite Fees From / Price Per Week £1,465.00

Funding Types
Local Authority North Yorkshire
Region Yorkshire & Humberside
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Bistro Pink tick icon Lounge/Diner Pink tick icon Restaurant
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Bistro.


Pink tick icon Residents have access to a Restaurant


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.


Pink tick icon We grow some food and/or ingredients on site.


Pink tick icon We use locally sourced and locally grown or reared food.


Pink tick icon We use organically grown food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

With social events in the home and the community arranged in collaboration with residents, you can make life at The Mill House a hive of activity or as gentle as you wish.

Activities, interests and ability are discussed on admission and an agreed plan ensures that these requests are fulfilled. Suggestions for activities also shape the planning process.

We know how important it is to maintain close bonds with the people in your life. At The Mill House, visitors are welcome and we will support you to keep in regular contact with loved ones via Skype and other methods. We also encourage links with the wider community and regularly hold events in the home, by inviting local community groups to visit.


Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Reminiscence, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.

Sackville Street
Skipton
North Yorkshire
BD23 2PR

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last rated 11th October 2017
Registration Date 17th July 2023
Service Provider Anchor Hanover Group, WC1E 7HJ
Transport
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Methodist Church.

Nearby Services
Bank, Church, Hospital, Park, Pub, Restaurant, Shops.

Frequently asked questions about The Mill House luxury care home

The Mill House luxury care home was given an overall rating of "Good" by the CQC in October 2017.
The Mill House luxury care home provides Residential, Dementia and Respite care.
The Mill House luxury care home has 102 rooms.
Prices for The Mill House luxury care home start from £1,465.00 per week.
The Mill House luxury care home is owned by Anchor.
Yes. The Mill House luxury care home does offer Residential care.
Yes. The Mill House luxury care home does offer Respite care.
Yes. The Mill House luxury care home does provide care for people with Dementia.
The Mill House luxury care home comes under North Yorkshire.
The Mill House luxury care home accepts Local Authority clients.
Sharleen Polley is the manager of The Mill House luxury care home.

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