Upper Mead
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| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Good |
Meet The Manager
Lynn Lovett is The Home Manager at Upper Mead.
Welcome to our warm and inviting home from home in the beautiful historic village of Henfield. Set in a quiet area at the heart of the community, Upper Mead has always been known for its excellent care and for our team’s determination to go the extra mile to ensure every resident lives their best life.
I started working nights as a care assistant when I had my two children and soon realised that care was the perfect career for me. I was thrilled to move into dementia care at Upper Mead in 1996, soon taking on the role of dementia unit leader. Having supported other managers for a number of years, I was delighted to be offered the position of home manager in 2013.
Upper Mead has been my 2nd home for 25 years. With proud achievements including my Level 5 Diploma in Leadership for Health and Social Care and two outstanding performance awards, I am pleased to use my experience to nurture and develop our fantastic team.
At our care home in the heart of historic Henfield, you’ll find a warm welcome, a true family atmosphere and a team determined to go the extra mile to enable you to live your best life. Set in a peaceful part of this quintessential West Sussex village, we’re proud to deliver residential, nursing, and dementia care for older people that you can trust.
Life at Upper Mead is pretty free and easy, with choice, dignity and respect at the heart of everything we do. There are plenty of opportunities to embrace an active life, with a dynamic activities programme catering to all interests and abilities. For more quiet moments, you’ll find plenty of tranquil seating areas, a beautiful private dining space, and a courtyard sanctuary for relaxing in the warmer months.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Palliative, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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We are committed to managing safety and working hard to keep our home free from infection. Our COVID-19 Safe programme is built around robust infection control procedures backed by a data-driven digital care system. This ensures that our highly trained and experienced staff fully understand the challenges facing us, making Upper Mead a safe and comfortable place to be. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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Recognising the significance of both an active lifestyle and moments of relaxation, we’ve built an inviting communal lounge at our care home in Henfield. These spaces offer residents a comfortable environment to socialise with friends and loved ones or connect with family members for a virtual catch-up. Our lounges are well-stocked with a variety of books and magazines, and residents are encouraged to bring their reading materials to make the space even more personal. Keeping comfort as a top priority, we’ve furnished the lounges with an array of cushions and cosy chairs, ensuring residents have ample choices for a relaxing and enjoyable experience. Our private courtyard is a section of our care home that we are most proud of. It spans the length of the home and is a beautiful space for residents, loved ones and members of the local community to enjoy. There are ample areas to sit, which is perfect for al fresco in the summer months. The courtyard is designed with easily accessible pathways for leisurely walks and benches strategically placed for those who prefer to read a book in the open air. To add a personal touch to the garden, residents can utilise our variety of pots and raised planters, allowing them to customise the space with their favourite plants or flowers. The garden is enhanced with a built-in fountain, designed to simplify maintenance and add a touch of serenity. We organise regular events during the summer and invite members of the local community to celebrate with us at our care home in Henfield. |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Hairdressers, Lift, Minibus. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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At Upper Mead Care Home, we have devoted time to the design of each of our 47 en-suite bedrooms, ensuring that we go the extra mile. Ample space is provided to our residents to store their personal belongings, as well as different areas for relaxation. Each bedroom adheres to a specific colour scheme, and our commitment to maintaining furniture in excellent condition ensures a comfortable environment for our residents. Each bedroom is thoughtfully equipped with essential features to address the unique needs of our residents, including a profiling bed, a nurse calling system, and an adapted bathroom or wetroom. We actively encourage personalisation, inviting residents to bring cherished items from home to truly make their rooms their own. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 48 |
| Number Of Ensuite Rooms | 48 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
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| Shared Room, Single Room. |
| Room Features |
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| Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Internet Access, Telephone Point, Wifi. |
| Funding Types | |
|---|---|
| Local Authority | West Sussex |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
Our energy usage is well maintained.
| Activities Are So Important |
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There are plenty of opportunities to embrace an active life, with a dynamic activities programme catering to all interests and abilities. For more quiet moments, you’ll find plenty of tranquil seating areas, a beautiful private dining space, and a courtyard sanctuary for relaxing in the warmer months. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
Fabians Way
Henfield
West Sussex
BN5 9PX
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 16th May 2023 |
| Last rated | 2nd June 2023 |
| Current Report | |
| Historic Reports | |
| Registration Date | 17th December 2021 |
Upper Mead Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Car Park. |
| Places of Worship |
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| Anglican Church. |
| Nearby Services |
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| Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
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Frequently asked questions about Upper Mead
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